Orillia Volkswagen
345 West Street South , Orillia, ON, L3V 5H1
Member since November 12, 2015
345 West Street South Orillia ON L3V 5H1Overall Score
Orillia Volkswagen779 Reviews
215Review Ratings Breakdown
Consumer Reviews
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2014 jetta has been a very economical car
August 30, 2016
Keep up with the great service Orillia Volkswagen Thank you for being there when you are needed. You deserve 10 stars
Written By: WAYNE
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August 29, 2016
Orillia VW has been very informative and helpful. They have accommodated us with our needs. Will refer them to other VW owners.
Written By: CARL
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August 29, 2016
i had a great time, was told all about the vw Jetta, I love the car. Was a great sales person and will send people l know to Mitch and Orillia vw.
Written By: Lisa
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Quick and reliable service and advice!
August 29, 2016
All service has been done at Orillia VW (live in Mississauga). Service, reliability, and recommendations is worth the drive!
Written By: SHERRI-LIN
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August 29, 2016
The appointment was started on time and finished early. Parts department was very helpful to find floor mats and service was able to negotiate a good deal for my upcoming interior detailing.
Written By: SCOTT
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August 29, 2016
I do not like to write any report, however I was pleased. I do not have anything else to say, Thank you. Peter
Written By: Peter
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August 29, 2016
Totally excellent service from beginning to end! I love my new VW Jetta! The salesman was very helpful and friendly and the process to purchase was painless. I will definitely recommend your facility for future customers.
Written By: Vicki
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I was treated in a friendly and knowledgeable manner.
August 29, 2016
Great service that made me feel part of a family of professionals, friendly, excellent care and concern, thorough and thoughtful
Written By: Elaine
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Excellent Service from 2 of Leaven's dealerships
August 29, 2016
We had to have the preheater in the Ad Blue tank replaced . As there had been a heavy hitch re-enforcement bar installed to pull our trailer, the Orillia shop wasn't able to do the work. We arranged to have Can-Am RV in London temporarily remove the hitch bar and the Orillia shop was able to arrange to have the preheater installed at your London location. Both dealerships provided first class service. We couldn't have been treated better.
Written By: MARION
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View ProfileOrillia Volkswagen doesn't stand behind their service and struggle with ending upfront and honest.
August 29, 2016
I have had multiple issues with Orillia Volkswagen and Volkswagen Canada. They did not stand behind their rust corrosion warranty with my vehicle. After purchasing my Jetta from them, they refused to cover the obvious rust corrosion issue stating that 'the paint thickness was too high'. They also lost two sets of photos and forgot to submit them to Volkswagen Canada twice. I had not at any point had the car painted during my ownership either. As well, I had a timing chain issue brought to them on FOUR different occasions and it still has not been corrected after thousands of dollars in repairs as well as having it towed to get a second opinion on several occasions. They consistently make it a challenge to get work done under warranty and find ways to avoid standing behind their work. As I have come to research, it is a flaw in design of this model but at no point did they come forward with that or any advice about the issue. Although the vehicle has been great to drive when functioning properly, the hassle dealing with issues at the Orillia dealership have been less than ideal. Customer satisfaction is not a priority. In fact, I am still waiting for a call back from their general manager after he stated that he would get back to me after the August long weekend. I won't hold my breath as it is almost labour day weekend.
Written By: JASON
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