Orillia Volkswagen
345 West Street South , Orillia, ON, L3V 5H1
Member since November 12, 2015
345 West Street South Orillia ON L3V 5H1Overall Score
Orillia Volkswagen749 Reviews
215Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
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Superior service experience
July 24, 2016
The staff at Orillia VW go above and beyond to do it right the first time, I have my best experience at a VW dealership at Orillia VW.
Written By: BRIAN
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View ProfileService at Orillia Volkswagon
July 23, 2016
I had an issue with my transmission not shifting and took it in to have it checked. As always the service staff were courteous, friendly and knowledgable. They checked the problem found one code and reset the transmission back to factory settings and since then the issue has not recurred. All the staff are great and it is one of the best I have ever used.
Written By: DARRYILL
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Your Friends Orillia Volkswagen
View ProfileVery smooth, simple car sale.
July 23, 2016
Mark is a knowledgable salesperson, easy to work with, keeps things simple and direct. He goes the extra mile, and ensures everything is just right. He made purchasing a car over a long distance quick, easy, and had me on my way with a minimum of delays.
Written By: Robert
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Car wash was a nice touch!
July 23, 2016
Wheel locks had to be removed. Job was done in a timely fashion. Offer of free car wash was an unexpected bonus. Staff was friendly and likeable.
Written By: TINA
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Your Friends Orillia Volkswagen
View ProfileThe staff were genuine, cheerful, polite, and knowledgeable!
July 22, 2016
Mitch was very busy the day I came in but made sure that I got attended to quickly. The entire process was cheerful, exciting, and easy. I was given honest answers to any questions I presented and I had the best experience yet! (That's being said about all other dealerships I have had experience with). The genuine nature of all employees made for an extremely positive experience. I also love that they still recognize me even after I left with my purchase - that makes me feel comfortable in coming back again, and again.
Written By: Michelle
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My Experience was simply amazing!
July 22, 2016
I had arranged an appointment at the Barrie Volkswagen for a concern that I had. Barrie scheduled an appointment for a week out stating it was the first appointment available. Two days later the concern became a safety issue, a spring had fallen off the rear end of my car. I called Barrie and they would not fit me in even though I felt it an emergency. I called Oriliia on the off chance they could get me in sooner. Not expecting to get in the same day they asked me to come right away and gave me a courtesy car seeing I was from Barrie and they did not know how long the car would take not knowing the issue. It was indeed a rear spring and they called as it was fixed a few hours later. I was shocked at the incredible customer service. I will forever make the drive to Orillia! Thank you thank you thank you!
Written By: LORI
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View ProfileGreat Service
July 22, 2016
Came in for my winter tire change, oil change and brake repair. My brakes were cleaned and were not in need of repair and I went home with new no-charge floor mats for my Passat.
Written By: John
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Your Friends Orillia Volkswagen
View ProfileExcellent!
July 22, 2016
Excellent overall experience at Orillia VW. Mark and all staff members were respectful, knowledgable and great to work with! Thanks Mark!
Written By: Julia
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Great customer service!
July 22, 2016
Amazing experience. Mitch was able to provide me with the exact vehicle I wanted. Few issues to fix with paint, but I was reassured they would be fixed up no problem.
Written By: Evan
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Got the exact car I wanted! With everything I asked for !
July 14, 2016
I had a super rusher and small time frame to get a new car, it was handled efficiently and professionally!
Written By: NATHAN
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