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Forest City Mazda

652 Wharncliffe Rd S , London, ON, N6J 2N4

Member since October 11, 2017

652 Wharncliffe Rd S London ON N6J 2N4

Overall Score

4.3

Forest City Mazda

918 Reviews

152
Forest City Mazda

Review Ratings Breakdown

Consumer Reviews

*Showing a selection of the total reviews available from Google.

*Showing a selection of the total reviews available from Facebook.

Forest City Mazda Forest City Mazda
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April 17, 2015

Written By: Angela M

Forest City Mazda Forest City Mazda
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April 02, 2015

Everyone was welcoming, helpful,obliging, and friendly-The service was fast and thorough, and free coffee to boot in a comfortable clean waiting room. If there are problems with your auto, it is explained in detail. Very satisfying experience.

Written By: Janet R

Forest City Mazda Forest City Mazda
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March 06, 2015

All the reviews are really true when it says all the people are good... I was there to buy a brand new 2015 Mazda6 and even though I had researched all the car before purchase, they were nice enough to explain all the questions I had. I worked with Charlie and he was professional and courteous. I chose for the Mazda3 and the next day I changed my mind to a Mazda6, and he was still willing to work with me, and overall the dealership experience was great. Ika was extremely patient and professional in terms of explaining how the extended warranty works, how paint protection works, how the pricing will be and much more. I have NO regret or look-backs on the car-buying experience and everything was done with full satisfaction. In terms of the service department, they're really nice as well. I was kindly told to wait in the waiting room, where there's TV, WiFi, and employees who walked by were very kind and welcoming. The only gripe I have with the Service is that it took very long. I went in just to get brake pad lubrication because it was squeaking and that look about 2-3 hours, which I think is unnecessary... Overall, if you're in a market for any new Mazda, definitely go to this dealership. Mazda's are coming out with great new vehicles and whether it's a SUV, Sedan, or Hatchback go give them a visit. Definitely a full recommendation for this dealership, without a doubt.

Written By: Michael L

Forest City Mazda responded on December 11, 2020

Michael, we are so happy you enjoyed your car purchasing experience. We have a lot of options available in service if you wish to not wait, such as pick up and drop off, shuttle rides, and loaner cars can be arranged. Just let us know your plans for the day and we will always do our best to make having service done as enjoyable as possible!!

Forest City Mazda Forest City Mazda
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March 06, 2015

All the reviews are really true when it says all the people are good... I was there to buy a brand new 2015 Mazda6 and even though I had researched all the car before purchase, they were nice enough to explain all the questions I had. I worked with Charlie and he was professional and courteous. I chose for the Mazda3 and the next day I changed my mind to a Mazda6, and he was still willing to work with me, and overall the dealership experience was great. Ika was extremely patient and professional in terms of explaining how the extended warranty works, how paint protection works, how the pricing will be and much more. I have NO regret or look-backs on the car-buying experience and everything was done with full satisfaction. In terms of the service department, they're really nice as well. I was kindly told to wait in the waiting room, where there's TV, WiFi, and employees who walked by were very kind and welcoming. The only gripe I have with the Service is that it took very long. I went in just to get brake pad lubrication because it was squeaking and that look about 2-3 hours, which I think is unnecessary... Overall, if you're in a market for any new Mazda, definitely go to this dealership. Mazda's are coming out with great new vehicles and whether it's a SUV, Sedan, or Hatchback go give them a visit. Definitely a full recommendation for this dealership, without a doubt.

Written By: Michael L

Forest City Mazda responded on December 15, 2020

Michael, we are so happy you enjoyed your car purchasing experience. We have a lot of options available in service if you wish to not wait, such as pick up and drop off, shuttle rides, and loaner cars can be arranged. Just let us know your plans for the day and we will always do our best to make having service done as enjoyable as possible!!

Forest City Mazda Forest City Mazda
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March 01, 2015

I absolutely love Probart Mazda. I bought my 2 vehicles from them and I'd go back for my next one too! Customer service is nothing short of amazing, and they WILL go out of their way to get you the vehicle you want! In Dec 2008 I bought my very first brand new car, my 2009 Mazda 3, and then in May 2014, I just bought my brand new 2014 CX-9 GT.... The "problem"? Probart Mazda didn't have the black 2014 CX9 GT model I wanted. Their solution? They immediately (literally the same day) found one of the only ones left in Ontario...it was in Ottawa. So what did they do? They had to trade 2, yes TWO, 2014 CX5 models of theirs in order for me to get the one I wanted! So, as you see, these guys are absolutely amazing and WILL go way out of their way in order to get the vehicle you want! Charlie (my sales rep) made my car shopping experience such a great one, and he really listened to everything that I was wanting & looking for in my next vehicle! I have nothing but amazing things to say about Probart Mazda, and I highly recommend them to anyone looking for a new or used vehicle! If I were living in the area (I now live 5 hours away), I would, without a doubt, be shopping at Probart Mazda for my next new vehicle!

Written By: Carla D

Forest City Mazda responded on December 15, 2020

Carla, we want to thank you for letting us be such a large part of your vehicles lives. We are so happy you've enjoyed your time here at Probart and we wish you the best of luck with everything!! and if your ever in London we would love a visit!!!

Forest City Mazda Forest City Mazda
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March 01, 2015

I absolutely love Probart Mazda. I bought my 2 vehicles from them and I'd go back for my next one too! Customer service is nothing short of amazing, and they WILL go out of their way to get you the vehicle you want! In Dec 2008 I bought my very first brand new car, my 2009 Mazda 3, and then in May 2014, I just bought my brand new 2014 CX-9 GT.... The "problem"? Probart Mazda didn't have the black 2014 CX9 GT model I wanted. Their solution? They immediately (literally the same day) found one of the only ones left in Ontario...it was in Ottawa. So what did they do? They had to trade 2, yes TWO, 2014 CX5 models of theirs in order for me to get the one I wanted! So, as you see, these guys are absolutely amazing and WILL go way out of their way in order to get the vehicle you want! Charlie (my sales rep) made my car shopping experience such a great one, and he really listened to everything that I was wanting & looking for in my next vehicle! I have nothing but amazing things to say about Probart Mazda, and I highly recommend them to anyone looking for a new or used vehicle! If I were living in the area (I now live 5 hours away), I would, without a doubt, be shopping at Probart Mazda for my next new vehicle!

Written By: Carla D

Forest City Mazda responded on December 11, 2020

Carla, we want to thank you for letting us be such a large part of your vehicles lives. We are so happy you've enjoyed your time here at Probart and we wish you the best of luck with everything!! and if your ever in London we would love a visit!!!

Forest City Mazda Forest City Mazda
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February 18, 2015

I'm new to the London area and decided to give Probart a try based on reviews I had read online. Well folks, the reviews are definitely accurate.. The service department is great - excellent customer service and communication. I will definitely be going back for regular maintenance and wouldn't hesitate to recommend them to other Mazda owners.

Written By: Scott B

Forest City Mazda responded on December 11, 2020

Thank you Scott, we love hearing from all of our customers!! Congrats on your move and we hope you enjoy London. It's a great city!!!

Forest City Mazda Forest City Mazda
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February 18, 2015

I'm new to the London area and decided to give Probart a try based on reviews I had read online. Well folks, the reviews are definitely accurate.. The service department is great - excellent customer service and communication. I will definitely be going back for regular maintenance and wouldn't hesitate to recommend them to other Mazda owners.

Written By: Scott B

Forest City Mazda responded on December 15, 2020

Thank you Scott, we love hearing from all of our customers!! Congrats on your move and we hope you enjoy London. It's a great city!!!

Forest City Mazda Forest City Mazda
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February 16, 2015

Excellent service at Probart Mazda and very friendly staff! They told me my car would be done in two hours and it took exactly two hours. Very well done I will definitely be using them again

Written By: Donald A

Forest City Mazda Forest City Mazda
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January 24, 2015

Thank you so much to Bob and the Probart Mazda team for all your help! Sooo excited to be zoom zooming in my Mazda 3!!

Written By: Amy N

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