282 Springbank Dr , London, ON, N6J1E9
Member since June 24, 2015
282 Springbank Dr London ON N6J1E91491 Reviews
201*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
June 09, 2022
Great place and people. They are very helpful and nice. They take their time to really help you with anything you need. They go the extra mile to make sure you get what you like.
Written By: Andrea C
Congratulations Andrea! glad you are happy with the services we have provided you with. Thank you for leaving such a kind review, and welcome to the Empire Auto Group family ❤️
June 08, 2022
Certified vehicles aren’t certified in the sense of the word when other dealerships use it. Reliability is awful their communication is even worse. Entire days wasted eating to hear back from people who have “just stepped out for lunch.” My 2018 which I bought in January has melted light sockets, spark plugs are shot and not even legal tread on the tire which has me wondering how honest the safety even is. 10/10 would suggest you stay away at all costs
Written By: Dakotah L
Hello Dakotah. We have tried reaching out to you multiple times to help rectify this issue for you but have been unable to get a hold of you. We hate to see any of our customers leave here unhappy that's why we do our best to rectify any issues that do occur. If you could please call 519-659-0888 and ask for Hesham I would love to speak with you to understand where we went wrong and what route we can both go to solve this issue. Looking forward to speaking to you :)
May 31, 2022
The owner Nick and his staff were amazing to deal with from start to Finish they made sure you were in a car you loved .In the last month they helped myself and my son and step son all get into cars 🚗 that we love . They also offer great warranties that you can customize to your vehicle purchase
Written By: Tim C
Congratulations Tim! glad you are happy with the services we have provided you with. Thank you for leaving such a kind review, and welcome to the Empire Auto Group family ❤️
May 28, 2022
Great experience. Loved working with Shawn he is great person and I appreciate all the work he has done for me.
Written By: Ibrahim G
Congratulations Ibrahim! glad you are happy with the services we have provided you with. Thank you for leaving such a kind review, and welcome to the Empire Auto Group family ❤️
May 25, 2022
My experience at Empire auto group was excellent , Haig was a great salesman who never made me feel pressured at all. He answered any questions we had , had quick response when i sent my initial enquiry over, and the entire process to buy my vehicle was smooth. I drove from Windsor to deal this this dealership, after shopping around for quite some time for a vehicle, this was our final stop in the search. they made it very easy for us. i would absolutely recommend this dealership and Haig too anybody searching for a good vehicle and a stress free experience. thanks alot Empire Auto group, and Haig !
Written By: Chris A
Congratulations Chris! glad you are happy with the services we have provided you with. Thank you for leaving such a kind review, and welcome to the Empire Auto Group family ❤️
May 21, 2022
Excellent attention, the work team at Empire is very good, the sales representative, Arlene, excellent attention, thank you.
Written By: eduardo s
Congratulations Eduardo! glad you are happy with the services we have provided you with. Thank you for leaving such a kind review, and welcome to the Empire Auto Group family ❤️
May 21, 2022
Mr Shawn Uz Is your guy! This man helped me and my friend so much and I can never thank him enough. Six months later my car is still in good condition! His invested in helping people and it’s very rare to find people like him. He will get you the best deals and most important get you a car that won’t give you any problems. His invested in helping people and to me that’s everything especially when you’re about to make such a big purchase.
Written By: MACDONALDS V
Congratulations! Glad you are happy with the services that we have provided. Thank you for leaving such a kind review, and welcome to the Empire Auto Group family ❤️
May 18, 2022
Asmat was really helpful. Satisfied with the car and the customer service very good.
Written By: gustav h
Congratulations Gustav! glad you are happy with the services we have provided you with. Thank you for leaving such a kind review, and welcome to the Empire Auto Group family ❤️
May 14, 2022
Yeah my wife bought her car November for commuting to work in Woodstock. You sold her a car with bald tires that we had to replace because they were so dangerous. Then she brought her car in to have the ABS sensory fixed. Not only did they not fix it and still charge her but they tried to hard wire the ABS wire directly to the computer panel which you most definitely not supposed to do. Now she has to pay $600 to have the ABS sensory and wires replaced because your very poorly trained mechanic did so much damage. If you want to make this up to her and have me change my review how about giving us the $600 its going to cost us to fix the damage done by your poorly trained mechanic
Written By: Bill C
Hello Bill. I would love to help you, however your name is not in our data base of customers. We cannot find any record that you've ever bought a car from us or otherwise requested any kind of auto service from us at all. If you have interacted with any of our businesses or staff in an unsatisfactory manner, it would be our pleasure to own up to and rectify any problems from our end, or otherwise provide clarifications. If you have mistakenly copied the review from another user and posted it as though it were your own, we would appreciate you removing it as being unfairly negatively reviewed by individuals who are not our customers is not constructive and does not aid any prospective customers in a meaningful way. I would like to point out that our 4.7 star review is a testament to our quality customer service, and if you ever need any auto services in the future we would hope you would give us a fair chance at proving that to you directly! All the best, Empire Auto Group
May 13, 2022
Asmat, went above and beyond, yet again. Got my second vehicle. Very great place to be apart of from management to staff. Of course the main man Asmat thanks again.
Written By: DarkRoulette
Congratulations ! glad you are happy with the services we have provided you with. Thank you for leaving such a kind review, and welcome to the Empire Auto Group family ❤️