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North Bay Mazda

235 Lakeshore Dr , North Bay, ON, P1A2B6

Member since November 23, 2017

235 Lakeshore Dr North Bay ON P1A2B6

Overall Score

4.4

North Bay Mazda

517 Reviews

134
North Bay Mazda

Review Ratings Breakdown

Consumer Reviews

*Showing a selection of the total reviews available from Google.

*Showing a selection of the total reviews available from Facebook.

North Bay Mazda North Bay Mazda
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July 09, 2018

Written By: Brandon D

North Bay Mazda responded on December 15, 2020

Thank you for this great rating, Brandon!

North Bay Mazda North Bay Mazda
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July 09, 2018

Written By: Brandon D

North Bay Mazda responded on December 11, 2020

Thank you for this great rating, Brandon!

North Bay Mazda North Bay Mazda
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July 07, 2018

Brought my car in for an oil change and the excellent friendly staff found a couple of issues. They fixed the issues and covered them under the warranty. Bill Germon the service manager is excellent! Jamie Byers the top mechanic is also excellent! He is the only one that I have work on my vehicle. It is great to pick up your car freshly washed not many dealerships do that! Thank you for the great service !!!!

Written By: Sue B

North Bay Mazda responded on December 11, 2020

Thank you for sharing your lovely experience with us, Sue! We are happy that you are so pleased with your whole experience! It’s reviews like this that make us so happy to do what we do!

North Bay Mazda North Bay Mazda

I felt talked down to.

July 07, 2018

The person at the service desk seemed to be in a rush speaking very fast and not looking at me. Explaining many things rhyming off several different services and prices. My car wasn’t cleaned inside and not really the best outside. My last service it wasn’t cleaned at all. Ever since dealership changed owners my experience hasn’t been the best.

Written By: ROSEANNE

North Bay Mazda responded on July 20, 2018

Roseanne, I have spoken with our Service Manager, Bill Germon, and he has informed me that he has been in contact with you about your experience. If there are any further questions or concerns, please do not hesitate to reach out again. (705)-476-7600

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North Bay Mazda North Bay Mazda
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July 06, 2018

Great service from these hard workers! They did everything they could just to be able to get my brand new car to me before I got back from work. Such great people. Thanks North Bay Mazda! :)

Written By: kyle b

North Bay Mazda responded on December 15, 2020

You are very welcome and thank you for this fantastic review, Kyle! We are happy to see that you are so pleased with your experience. We hope to see you again soon!

North Bay Mazda North Bay Mazda
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July 06, 2018

Great service from these hard workers! They did everything they could just to be able to get my brand new car to me before I got back from work. Such great people. Thanks North Bay Mazda! :)

Written By: kyle b

North Bay Mazda responded on December 11, 2020

You are very welcome and thank you for this fantastic review, Kyle! We are happy to see that you are so pleased with your experience. We hope to see you again soon!

North Bay Mazda North Bay Mazda
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July 02, 2018

I liked working with the people at Mazda. They made the transition easy and took care of everything! I love the service, the people and of course my new car!! ~Lexie

Written By: Lexie G

North Bay Mazda North Bay Mazda

Purchased a used car

June 29, 2018

My existing car is no longer operational. As much as I was frustrated with my personal situation I found myself in, Charlie and the entire team at North Bay Mazda helped me to purchase my next vehicle with such wonderful customer service. North Bay Mazda is part of a larger autogroup. We found the right vehicle for me in inventory on one of their autogroup's lots, they arranged a quick delivery of my car to North Bay to save me the trouble and expense, efficiently arranged all the details such that I owned this car and driving it by the end of the week. I am grateful for everyone's understanding, very helpful, and warm customer service. Happy to recommend North Bay Mazda.

Written By: Mark

North Bay Mazda responded on July 20, 2018

Mark, thank you for sharing your experience with us! We are pleased that we were able to make this process so smooth and we appreciate your endorsement! Enjoy your new vehicle!

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North Bay Mazda North Bay Mazda

The salesperson was very efficient, helpful and was able to provide me with what I wanted within my budget.

June 29, 2018

It was a positive experience. This is the first car I have bought that is not North American made and I was pleasantly surprised at the process. The salesperson was flexible, I was able to test-drive by myself.

Written By: CORINA L

North Bay Mazda responded on July 20, 2018

Corina, thank you for this great review of your experience! Welcome to the North Bay Mazda family!

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North Bay Mazda North Bay Mazda
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June 29, 2018

The service department is super kind and definitely honored their Paladino promise! I am very happy with my CX5!

Written By: stevens c

North Bay Mazda responded on December 11, 2020

Thank you for this stellar review! We are so happy to hear that you are enjoying your CX-5!

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