West City Honda
670 Dundas Street West , Belleville, ON, K8N4Z2
Member since November 10, 2017
670 Dundas Street West Belleville ON K8N4Z2Overall Score
West City Honda788 Reviews
25Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
April 01, 2023
One of the best experiences purchasing a vehicle! Pat was great.
Written By: Maureen W
We are so happy you have made the decision to do business with Pat Hegarty. He is our newest shining star! Thank you,
March 28, 2023
Highly recommend Pat Hagerty at West City Honda. Very professional and courteous and provided us with answers to all our questions and concerns.
Written By: Scott B
Thank you Scott for your review. Pat is a great addition to our team and we are so pleased you had the opportunity to deal with him. Enjoy your new ride!
March 27, 2023
Just received our 2023 Honda civic from West City Honda Belleville Ontario. From start to finish it was a great experience dealing with everyone at the dealership. They followed up on everything and our sales person Pat Hegarty always kept us in the loop and found all the answers to any questions we had. Also special thanks to Kris, Stephanie and Joel. Thanks again. Kathy and Kerry Brown.
Written By: kerry b
Thank you Kerry! Enjoy your new ride!
March 27, 2023
Want to give a huge shout out to west city honda. Absolutely amazing Staff. The service dept went above and beyond to help me with my vehicle.
Written By: Randy M
Thank you Randy. Our Service department is the backbone here. We are glad to be of assistance. Cheers,
March 23, 2023
Awesome experience and wonderful professionalism with all the support anyone would need. They were all helpful with wonderful support specially Pat , Stephanie and Joe . Big thanks to you guys.
Written By: Sibi S
Sibi, We are so happy to have delivered you the very first Honda Pilot Touring in Belleville. Many years of enjoyment ahead! Reach out anytime you have any questions.
March 22, 2023
The Employees at West City Honda were very helpful and patient with the process of buying a car. Made sure I had everything that I needed for the pick up date. Great service!
Written By: James T
Thank you for your business and for your 5 star Google review. We are so happy to have you join the West City Honda family.
March 21, 2023
I needed the car's clock-radio reset after getting a new battery elsewhere. The service rep did it quickly and for free! Thank you!
Written By: David P
We know how boring it can be driving without music. We are happy to have been able to help you out quickly. Cheers,
March 06, 2023
Small but clean dealer
Written By: KD N
Hello KD, Thank you for your review. If there is something specific we could have done to earn a perfect review please do not hesitate to share. Thank you for visiting West City Honda.
February 26, 2023
Back around Sept 2022 I called this dealership & I spoke to Shane regarding the 2022 blue Honda Civic Sport advertised on their website. I was informed by Shane that they were keeping it as their demo model for clients who wanted to test drive a 2023 Honda Civic, and as a result they wouldn't be putting it up for sale until November or December of 2022. I indicated to Shane that I was OK with this and for him to call me if/when it became available. Shane called me several weeks later to see if I was still interested in purchasing this vehicle and I told him yes. He then indicated that he would call me back when they were going to put it up for sale. I never heard back from Shane for several weeks so I called the dealership one evening and asked for Shane but he was off that evening. I was talking to the other sales manager who informed me that the vehicle in question had been sold to another customer. I explained to him that Shane was to followup with me when they were going to put it up for sale. He apologized to me for dropping the ball as this was not his fault but it was due to Shane's oversight. Needless to say I was very disappointed to hear this news especially when I was reassured by Shane that he would follow up with me first. I still can't fathom why there wasn't better communication between Shane and other staff in the Sales Dept regarding this matter. As a result of this, I will not be putting any trust in West City Honda with regards to purchasing a new vehicle from them.
Written By: Peter B
Hello Peter, We must apologize about the lack in communication between Shane and yourself. Our understanding of the matter is that you, along with multiple other potential customers were interested in this vehicle when it became available. Unfortunately when it did become available the sales staff hit the phones and there was a customer ready to purchase same day. It is a very unique time in the car industry and the limited availability in the market makes it difficult to satisfy all of our potential customers. This vehicle, likely being the last new 2022 Blue Civic Sport available in the province made this a very desirable vehicle and as a result we chose to sell this to someone within our immediate neighborhood. We apologize again that you missed out on this opportunity and hope that you were able to secure a new vehicle elsewhere. Thank you for your feedback,
February 23, 2023
Written By: Kevin B
Thank you Kevin for your 5-star review
