Gary Moe Mazda
81 Gasoline Alley E , Red Deer, AB, T4E 1B1
Member since February 26, 2019
81 Gasoline Alley E Red Deer AB T4E 1B1Overall Score
Gary Moe Mazda595 Reviews
12Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
September 26, 2023
We recently bought a 2019 Mazda CX-5 from Gary Moe Mazda. The service we received was outstanding! Amelia in sales is a wonderful. Z was also very helpful.
Written By: Jeff C
Thank you so much for the kind review! We hope you enjoy the new ride and we look forward to assisting you again.
September 22, 2023
Due to supply issues in my area I expanded my search and found the perfect Signature CX-5 at Gary Moe Mazda. Salesperson Amelia, and Business Manager Renee, assisted with licensing and insurance questions, making it surprisingly simple to purchase out of province. I am very happy with my new CX-5!
Written By: Jo-Anne M
Thank you so much for the kind words! We knew you would be in good hands with our team. Come and see us anytime.
September 21, 2023
Bought a car from them. The service department has been nothing but rude to my wife and highly inconvenient for scheduling servicing.
Written By: Cody R
Cody Is there a time that is best for us to contact you? We would like to get more information on this. Thanks
September 21, 2023
Worst customer service I have ever experienced from any company. Took forever (over 3 months) to get the correct part ordered, with little to no follow up from their staff- had to physically get the part myself because their follow through is horrendous. As for contact, I have numerous times and do not wish to waste any more of my time.
Written By: Ali M
Hi Ali Could you please reach out to us, we have looked through our database and can not locate you. Thanks
September 15, 2023
I bought my first car from this dealership. I was really nervous about the whole process, but Amelia made the process super easy and comfortable! I had emailed initially requesting a quote for a credit inquiry, and Amelia reached out with a few options that would suit my needs. When I went out to see what they had in the lot, Amelia had picked out the option she thought would be best. And she was right! I took the vehicle for a quick test drive and knew it was the one I wanted. Thanks Amelia, and to the rest of the Gary Moe Mazda team, for making the process so simple and painless!
Written By: Vincent S
Thank you for the five star review! We knew you would be in good hands with Amelia. Enjoy the new ride and come and see us anytime.
September 12, 2023
I just got my first car from a dealership and Amelia was so nice and helpful. She made the process go a lot smoother and was just amazing in helping me!
Written By: Mackenzie F
Thank you for the five star review! We appreciate your kind words and your business.
August 31, 2023
Shaye/Renee were pretty rad, team was quick-would recommend!
Written By: carson w
Thank you so much for the review.
August 26, 2023
I tried several dealerships in Red deer before going to mazda and found the experience amazing! Many dealerships were pushing for financing when I really wanted to lease. Mazda listened to me and came up with several options for me,within my budget. I have been driving my car a few months now and I am loving my SUV. Thank you to everyone at Mazda that made this happen!
Written By: Ashley R
Thank you so much for choosing Gary Moe Mazda and for the kind review! We appreciate you choosing our dealership to assist you get into your new ride. Come and see us anytime.
August 16, 2023
Just purchased for the first time through a dealership and Amelia made the experience super easy. She walked me through the process and was able to answer all of my questions quickly and thoroughly! Renee in financing was also so friendly and helpful!! Overall very happy with my new car and my overall experience!
Written By: Gina D
Thank you so much for the kind review! We appreciate your business, and we knew you would be in good hands with our favourite girls! Come and see us anytime.
July 20, 2023
Terrible customer service by Todd today. Edit* Todd, how would you know what the call was about after cutting me off after a quick hello/how are you? How can you say that I called to sell you a product without knowing what we do or what the purpose of the call was? We’re not even a lead generation company. I called back because I wanted to explain to you that it’s not fun taking cold calls and trust me, it’s not fun making them either; if you were having a bad day/simply not wanting to talk that day- we could have connect a different day. That’s what I had explained to the receptionist. If I had called interested in a new Mazda, for a client I had lined up, would you have stayed on the phone or perhaps a client who was looking to sell you their Mazda for your pre-owned department? If you had open mind or had you at least taken the second call when I called back right away, we would have had a better understanding of each other. From there, if you don’t see value in what I was offering, I could have just never called you again and stayed in good terms. Not every solution/every car fits the needs for everyone- I wasn’t looking to fit a square peg in a round hole. I wanted to help you and other dealers in the group make another ~$30k this month. But the message was clear, you’re not interested in making more revenue or selling any cars. Maybe you’re just not the right point of contact.
Written By: Andrew T
Andrew called into the store looking to sell a Lead Product, I let Andrew know that I was not interested in his product and hung up the phone. For a so called professional that is in Sales I would have to say that this is not the way to earn business. If you are in Sales (Inside / Outside) then you should be prepared for rejection, not everyone is going to say yes. Calling back and belittling our receptionist certainly will not earn you any business from our location or any of the groups locations. I would recommend in future that you reach out and make an appointment send a invitation request, like yourself we are a business we do not have time to field several telemarketing based pitches. On an end note, I was the customer, I told you I was not interested. Your reactions from that point on say a lot more about what type of person you are. Your review is based on you being the customer and that is not the case.
