Haldimand Motors
42 Talbot St. E , Cayuga, ON, N0A1E0
Member since July 05, 2013
42 Talbot St. E Cayuga ON N0A1E0Overall Score
Haldimand Motors1132 Reviews
875Review Ratings Breakdown
Consumer Reviews
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Honest mistake or dishonesty?
November 06, 2018
Visited Haldimand Motors today looking to buy a Ford F-150. Spoke to 2 different sales reps and was told by both that that they thought the 3.5 litre engine was an Ecoboost turbo. Sat down with salesman (Stephen Bobo) to do paperwork and asked him flat out “is this an Ecoboost?” He looked it up and said “ya it is”. Luckily, I said I wanted to discuss It with my wife before buying it. I had a bad feeling about it. So, I called and asked for confirmation. They had to send a mechanic to look at the vehicle and see if it was in fact what I was told it was. Surprise! It is not what I thought I was purchasing! Above all, it is the dealers responsibility to ensure the customer is completely informed of what they are buying. The more I think about this, the more betrayed I feel. I was told that the vehicle had been on the lot for 4 months as they got it in July and nobody knows if this thing is an ecoboost?! I feel as though I was lied to. The person on the phone that confirmed the engine apologized. But, did not offer any sort of compensation for this poor experience. I am very disappointed. I hope anyone who chooses to do business with this dealership makes sure that they are given correct information as they may end up buying something other than what they were looking for.
Written By: Adam
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Haldimand motors has been a great place to shop for a vehicle and super friendly staff!
November 01, 2018
Haldimand motors treats their costumers with a huge amount of respect and has been a great place to buy a vehicle from I would recommend to others that they shop here for a vehicle. They also got my new vehicle to me in an extremely timely fashion..5 stars for sure !
Written By: LEEANN,DEBRAH
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Very dissatisfied
October 19, 2018
Very disappointed with service department. Will never take my car back to be looked at again by them. Had them look at our car about a month ago because we thought something was wrong with transmission. They said everything was fine. Our car is now in another shop getting a new transmission as it just kept getting worse and sure enough, it was the transmission. Sad thing is we just bought the vehicle from Haldimand this spring.
Written By: Sandy
We are sorry to hear about your inconvenience. Your vehicle did not create any of the symptoms during our 20 km data logged test drive on your last visit, Sept 20, 2018. We are happy to hear that your vehicle transmission is being taken care of under your 3 year unlimited km nationwide warranty that was purchased with your vehicle. If you have any questions or concerns please don't hesitate to contact us.
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My new truck is perfect for me and Haldimand Motors made the whole experience enjoyable.
October 17, 2018
I love my new truck! I named her RAMona and other people stop to stare since she is so pretty. Thank you, Brent, for all of your help from start to finish. Those new running boards are just what I needed! I am a proud new truck owner and I will recommend Haldimand Motors to friends and family.
Written By: JOANNE,M
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View ProfileVery helpful and great prices
October 16, 2018
I came here from out of province and needed to buy a car quickly. Paul was very friendly and helpful and assisted me greatly in getting my license plates as well as the car available within a very short time frame. Overall very happy with the experience and with the vehicle I now own.
Written By: JOSHUA P
We are so glad you had a good experience. If there are any questions or if there is something we could assist you in. Feel feee to contact us Sales@Haldimand Motors
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Just Terrible
September 19, 2018
Dealing with them at the dealership was fine. The purchase process and delivery of the veihicle was fine. They lose 4 stars because of the first service that I brought my vehicle in for. The mechanic discovered that the front passenger hub nut was lose! I had drove the car thousands of km by that time and this but could have easily come off and caused serious damage. As of this service, I regret ever buying a vehicle from them and I will ensure that none of my family or friends ever go. Simply put they sold me an unsafe vehicle and I am lucky that nothing major happened due to their mechanics neglect.
Written By: Dalton
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Great Tricycle Race!
September 08, 2018
I had a wonderful time last night in Cayuga. Thank you all for investing so much time and energy back into our county!
Written By: Jeff
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Wham bam thank you guys
September 05, 2018
I was shocked on the no pressure sales. This made our car shopping more pleasurable. We have already told lots of friends of your dealership. It's a little far for us to come for service,but if we are that way we will definitely stop in.. Thanks mike and robin brown
Written By: MICHAEL,J/ R
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View ProfileStaff didn't really know what paperwork was needed for a business to buy one of your vehicles
July 18, 2018
Some of your staff didn't know what official paper work was needed to buy a vehicle. We had a couple contradictions that had us looking for paper work that wasn't needed.
Written By: SUPPLY L
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View ProfileEasy and fair to deal with, no pressure sales is wonderful.
July 08, 2018
We were able to freely roam the lot, identify cars we were interested and take them for test drives. At no point were we pressured and the staff answered all questions thoroughly.
Written By: JACOB,MATTHEW J
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