Tony Graham Lexus
299 W Hunt Club Rd , Ottawa, ON, K2E 1A6
Member since December 20, 2013
299 W Hunt Club Rd Ottawa ON K2E 1A6Overall Score
Tony Graham Lexus631 Reviews
51Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
July 14, 2021
Tony Graham dealership review of experience buying a Lexus through Tan Vo I would like to take a moment to share with you my most pleasant experience with Tan Vo, Sales Consultant with Tony Graham Lexus in West Hunt Club in Nepean. This was one of the best experiences for me giving how emotional and stressful buying a luxury car can be. He was amazing and made the process really smooth. He went above and beyond for me and tried to help as much as possible. He really knew his stuff, makes and models and what was in his inventory for me to see and test drive. He wasn’t pushy but very helpful and accommodating. Tan was a very good listener. He was very friendly and quickly established a rapport with me. Tan is very comfortable with technology and you could tell he was someone who is committed to client satisfaction. He also relates well with his co-workers and especially the Shirley the main leasing agent who was instrumental and helpful in the leasing process. This was the easiest dealership I have worked with. He was efficient but also made sure that everything was covered at the best price in town. I was looking at many Lexus dealerships around the province of Ontario and Quebec and his prices were more than competitive and very attractive during this pandemic. He was able to find me a vehicle that suited my needs on his lot for my consideration. His friendliness and professionalism were something that really stood out for me. He is a great asset to Tony Graham Lexus. I highly recommend that you experience this sales buying process or Leasing with him and his dealership Tony Graham Lexus in West Hunt Club in Nepean. I will recommend him to my family and friends as well. I wish him luck in his future with the dealership. Sincerely Louis Boulet Proud Leaser of a 2021 Lexus RX 350
Written By: Louis B
Hi Louis, Thank you so much for writing us a review and giving us five stars. All of our staff at Tony Graham Lexus strive to provide our guests with an amazing car buying experience. We are delighted to know that Tan was able to provide you with a seamless and pleasant experience. We do consider him and our employees as an asset to our organization, and they are the reason we've become a brand. Thank you again for your valuable time and feedback. Sincerely, David Tran Lexus Sales Manager Tony Graham Lexus 613.225.1212 X632 dtran@tonygraham.com
July 09, 2021
Written By: Erin M
Hello Erin, Thank you so much for taking the time to review us & giving us 5- stars. Sincerely, David Tran Lexus Sales Manager Tony Graham Lexus 613.225.1212 X632 dtran@tonygraham.com
July 08, 2021
I recently had two of my vehicles in for service at your dealership and have to say that the customer service that I received from Brad Weber was absolutely outstanding. He was very courteous and friendly and his attention to detail is impeccable. Always kept me informed. I think that he is a valuable asset to your business and should be commended for his customer service skills. Daryl David
Written By: Recording S
Hey Daryl, Thank you so much for taking the time to give us a review, giving us 5 stars, and kind words for Brad. I am glad we were able to provide you with a seamless and pleasant experience. Thank you so much again. Sincerely, Chris Carey Service Manager Tony Graham Lexus 613.225.2223 Ext. 671 ccarey@tonygraham.com
July 07, 2021
Written By: dmw1954
Hello Dmw1954, Thank you so much for taking the time to review us & giving us 5- stars. Sincerely, David Tran Lexus Sales Manager Tony Graham Lexus 613.225.1212 X632 dtran@tonygraham.com
July 06, 2021
Written By: Martin B
Hello Martin, Thank you so much for taking the time to review us & giving us 5- stars. Sincerely, David Tran Lexus Sales Manager Tony Graham Lexus 613.225.1212 X632 dtran@tonygraham.com
July 05, 2021
Good service
Written By: David r
Hey David, Thank you so much for taking the time to give us a review. If there is anything we can do to earn that missing star please feel free to let us know. Sincerely, Chris Carey Service Manager Tony Graham Lexus 613.225.2223 Ext. 671 ccarey@tonygraham.com
June 29, 2021
Written By: Zoe L
Hello Zoe, Thank you so much for taking the time to review us & giving us 5- stars. Sincerely, David Tran Lexus Sales Manager Tony Graham Lexus 613.225.1212 X632 dtran@tonygraham.com
June 26, 2021
The service / sales people are great, my car went into get checked and they gave me a loaner over the weekend on short notice! Highly recommended!
Written By: Ajwad K
Hey Ajwad, Thank you for taking the time to write us this stellar review and the five stars. Sincerely, Chris Carey Service Manager Tony Graham Lexus 613.225.2223 Ext. 671 ccarey@tonygraham.com
June 26, 2021
Not a Lexus but bought an awesome convertible they received on a trade-in. Dwayne was awesome in getting me the deal I wanted and making sure everything went smoothly. Reception and garage staff were always friendly and helpful. Thank you for making my experience a good one. This is one happy girl.
Written By: Sylvia D
Hey Sylvia, Thank you for taking the time to write us this stellar review and kind words for Dwayne and the team. We are delighted that we were able to provide you with a safe, pleasant and seamless experience. Congratulations on your new vehicle and welcome to the Tony Graham family. Sincerely, David Tran Lexus Sales Manager Tony Graham Lexus 613.225.1212 X632 dtran@tonygraham.com
June 23, 2021
Written By: Robert L
Hey Robert, Thank you so much for taking the time to give us a review. If there is anything we can do to earn that missing star please feel free to let us know. Sincerely, David Tran Lexus Sales Manager Tony Graham Lexus 613.225.1212 X632 dtran@tonygraham.com
