Experience Hyundai

July 24, 2023

Absolutely disgusting service advisor. Rude and obviously knows nothing about cars. After 3 phone calls explaining the urgency, she still expected me to wait nearly 1 month to get my brakes done. She would not let me speak to a manager either. She also neglected to tell me that I would be unable to get them done elsewhere due to some electronic system that only Hyundai can access. This woman also LIED to me, stating they didn’t have the phone number for Summerside. Really?! Don’t bother going here, you will only have a negative experience.

Written By: mama (

July 19, 2023

Written By: Promit D

July 19, 2023

Great sales team, Matt, Chris and Al made our new vehicle purchase a pleasurable experience, Jodi in the service center phoned a couple of days later to get us in promptly to install bug guard and floor mats. Great service!

Written By: Kent T

July 15, 2023

It was the first time I went to their service center. When I drove my car there at the appointed time, the lady in the service center seemed very indifferent and didn’t ask me if I need any help even I parked my car in front of her. I supposed she might be busy at that time. So I talked to an Indian guy who came later. He was very nice and answered my questions very patiently. He told me the inspection will take 1 to 1.5 hours and they will call me after it is done. I waited for more than 1.5 hours nearby but didn’t get a call. I decided to check the status. When I arrived there, it seemed my car has been done because it was staying in the same place where I left it. I went to ask the staff at the service reception, the staff helped me to check the status and also asked that lady in the service center. I wonder why I didn’t get a call from them. I just got the information from the lady that the India staff has gone. But I didn’t think think it was a logical reason. When I was ready to drive my car and I asked for my car key, the lady indicated that the key was already in the car. As I know, the service staff in other car stores usually returned the key to me in person every time after inspection. Beside my first experience in the service center, I also wanted to complain that the paint peeling off problem has not been solved since we first submitted it. It has been a year! My husband said the female staff who initially dealt with this issue was the same lady as I mentioned and he also felt her service attitude was not good and she shirked the issue to him to contact and solve it all by himself.

Written By: bao e

July 10, 2023

Booked an appointment for service, I stood next to the service advisor and watched the computer screen as he pulled up the details for my vehicle. We discussed the recall work that needed to be completed and he booked me in for there soonest appointment (which was 3 weeks away). Turned up for the appointment to discover that they were not expecting me and no appointment had been made for my vehicle. Slightly embarrassing I guess when I pulled out the business card I was given at the time of booking, along with the date and time written on the back. The work was completed, although they kept my vehicle for almost 9 hours and ruined my plans for later in the day. I was the first customer to show up in the morning and the last to leave at the end of the day. I explained this to a friend, who told me that their vehicle was kept for 7.5 hours just for an oil change. It seems that appointment times are meaningless, and if you look at other reviews, I'm not the first person to say this.

Written By: Gavin S

July 05, 2023

If you need a new car or a new used car go see doug at experience hyundai

Written By: Tj L

July 01, 2023

I stopped in to make a service appt. It was quick and easy.

Written By: Steve M

June 23, 2023

Excellent service when we both got our first EV's. Alan, Andrew and Chris were professional and so helpful with everything. We love our cars!?

Written By: Shane H

June 22, 2023

Written By: Le L

June 15, 2023

Written By: M G