+17055668400 https://d1hgj0yy0rp5w9.cloudfront.net/tmp/2018/09/25/debbf4bb1d166c7c4d52f6b3316c514b.jpg

Laurentian Chrysler

440 Falconbridge Rd, , Greater Sudbury, ON, P3A 4S4

Member since January 07, 2016

440 Falconbridge Rd, Greater Sudbury ON P3A 4S4

Overall Score

4.2

Laurentian Chrysler

1466 Reviews

737
Laurentian Chrysler

Review Ratings Breakdown

Consumer Reviews

*Showing a selection of the total reviews available from Google.

*Showing a selection of the total reviews available from Facebook.

Laurentian Chrysler Laurentian Chrysler
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November 22, 2017

Written By: Bob V

Laurentian Chrysler responded on December 11, 2020

Thank you for the review Bob!

Laurentian Chrysler Laurentian Chrysler

Wonderful customer service

November 22, 2017

Went in for a recall, and asked to have a few things checked out. Treated well, and vehicle was ready on time.

Written By: NATALIE

Laurentian Chrysler responded on November 22, 2017

Thank you so much for the lovely review Natalie! We look forward to seeing you again soon.

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Laurentian Chrysler Laurentian Chrysler

Great experiance, service was completed within one hour as promissed.

November 22, 2017

They took my vehicle at the time of my appointment, explained what would be done, completed within timelines, staff at service desk were great.

Written By: PIRJO

Laurentian Chrysler responded on November 22, 2017

That is fantastic to hear Pirjo! Thank you so much for your feedback.

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Laurentian Chrysler Laurentian Chrysler

too busy and no feedback

November 20, 2017

We received a phone call and an email regarding making an appointment for ourvehicle, which we had already done, and then we had to call to verify the correct date as the email and date we received were different. No feed back regarding our previous appointment, and were not told that the computer had to be replaced, until John had to call to inquire. Told the email regarding the order of the computer had not been addressed because it had been overlooked, and was not ordered yet. Seems to be a lack of communication amongst some departments.

Written By: JOHN O

Laurentian Chrysler responded on November 22, 2017

John and Karen, we apologize for your recent experience with us. Our Service Manager Ray will be in contact with you.

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Laurentian Chrysler Laurentian Chrysler

The service representative immediatly recognized me in attendance and promptly searched for my name for service. Good attention and was courteaous.

November 17, 2017

This was my second visit. The purpose of my visit was to switch my tires to winter tires. They informed me of the service time of one hour and they said they had a courtesy van that could drive me to the mall if required. I was very apprehensive at first but figured it would be better than staying in the dealers service area. I live about 1.5 hours away and it is challenging for me to drive to Sudbury each time for an oil change but it gives me a complete peace of mind knowing that everything else would be checked to ensure my vehicle is in safe working order.

Written By: PATRICIA A

Laurentian Chrysler responded on November 17, 2017

Thank you so much for your wonderful feedback Patricia Ann! We look forward to seeing you again in the future.

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Laurentian Chrysler Laurentian Chrysler
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November 17, 2017

Written By: Harley M

Laurentian Chrysler responded on December 15, 2020

Thank you for the five star review Harley!

Laurentian Chrysler Laurentian Chrysler
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November 17, 2017

Written By: Harley M

Laurentian Chrysler responded on December 11, 2020

Thank you for the five star review Harley!

Laurentian Chrysler Laurentian Chrysler
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November 16, 2017

Budget - What Im Looking For: - $175-230 bi weekly - No more than 84 Months - New OR Used, but preferably new Shows: - $269-300 bi weekly - 96 Months - New, $45,000.00 truck Called emailed 7 times in two day span.

Written By: J S

Laurentian Chrysler responded on December 11, 2020

Jon, we would like to rectify this situation. Due to the fact that we are unable to send direct emails to you on this platform, we ask that you please contact our General Manager Jason Carrier at your earliest convenience by telephone 705-566-8400.

Laurentian Chrysler Laurentian Chrysler
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November 16, 2017

Budget - What Im Looking For: - $175-230 bi weekly - No more than 84 Months - New OR Used, but preferably new Shows: - $269-300 bi weekly - 96 Months - New, $45,000.00 truck Called emailed 7 times in two day span.

Written By: J S

Laurentian Chrysler responded on December 15, 2020

Jon, we would like to rectify this situation. Due to the fact that we are unable to send direct emails to you on this platform, we ask that you please contact our General Manager Jason Carrier at your earliest convenience by telephone 705-566-8400.

Laurentian Chrysler Laurentian Chrysler

Great Sevice

November 16, 2017

From the costumer service, to appointment specialist, to the mechanic that worked on the issues our car, on board computer. I could not ask for any better service.So happy with the outcome. Would highly recommend there service.

Written By: BRIAN

Laurentian Chrysler responded on November 17, 2017

Thank you so much Brian! It is our pleasure to service your vehicle for you.

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