Laurentian Chrysler
440 Falconbridge Rd, , Greater Sudbury, ON, P3A 4S4
Member since January 07, 2016
440 Falconbridge Rd, Greater Sudbury ON P3A 4S4Overall Score
Laurentian Chrysler1467 Reviews
737Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
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It was meh
November 16, 2017
I had a 1pm appointment and was told it would take about an hour. My car didn’t even get in the shop until 1:40 and it was almost 3 when it was done (what’s the point of an appointment??). They inspected my car too but didn’t write any of the info down for me so I’m not even sure what they told me. They were all super nice though and I understand it’s winter tire season so they’re busy. Overall it was pretty meh of an experience; not enough to be mad but not enough to be totally satisfied. The guy who greeted me was lovely though!
Written By: KAILEE
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It was meh
November 16, 2017
I had a 1pm appointment and was told it would take about an hour. My car didn’t even get in the shop until 1:40 and it was almost 3 when it was done (what’s the point of an appointment??). They inspected my car too but didn’t write any of the info down for me so I’m not even sure what they told me. They were all super nice though and I understand it’s winter tire season so they’re busy. Overall it was pretty meh of an experience; not enough to be mad but not enough to be totally satisfied. The guy who greeted me was lovely though!
Written By: KAILEE
Kailee, we apologize for the longer than expected wait time. Our Service Manager Ray will be in contact with you.
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to care of my car and myself :)
November 15, 2017
Tire change(storage of summer tires) and oil change and also fixed a recall and a two-way shuttle for me, great service!
Written By: ELLEN
Ellen, it’s our pleasure to take care of you and your vehicle! Thank you so much for your awesome feedback. We look forward to seeing you again.
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Communication
November 15, 2017
Was booked in 830am nov 6,,were to busy to touch...7th no body called so I did at 445 pm was told it was scanned and parked outside and Michelle went home sick..8th I called at 400pm spoke to manager he said yes some one should have called me before putting it out and but no answers,,,promised he would get back to me. ,,9th no calls back So at noon I called spoke to Michelle finally and she said she would look into it and had been of sick. At 400 pm she called and it was ready at five thanks to her!!!!!! No communication ,,,,to customer and hard to be patient when I plow snow contracts with it ..
Written By: ALLAN
Allan, our apologies for your recent experience with us. We are so pleased to hear Michelle was able to help you out.
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Very friendly and knowledgeable staff and very accommodating
November 15, 2017
i was interested in the grand caravan with the 25 percent off and wanted a final price and payment amounts. After some negotiations, I purchased the van.
Written By: SYLVIE R
Sylvie, we hope you enjoy your new Dodge Grand Caravan! Thank you for the awesome review.
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Helpful
November 15, 2017
I would return again. Good salesman. Not pushy. Lots of stock. Good deals. Nice truck. Can't wait for new showroom
Written By: KEVIN M
Thank you for the awesome review Kevin! We know you will love your new vehicle.
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air bag recall
November 15, 2017
Excellent service. Was told truck would be ready by two o'clock but got a call saying truck was ready at eleven.
Written By: ROBERT
Robert, it was our pleasure to repair your airbag for you!
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Oil Change and Tire Rotation
November 15, 2017
Dropped off the vehicle in the morning and picked it up in the afternoon. Really like the shuttle service provided.
Written By: FRANCE O
France and Luc, we’re happy to hear you took advantage of our free shuttle service! Thank you for visiting ya. We look forward to seeing you again.
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November 15, 2017
I’ve never been treated with such respect and kindness by anyone. Those who work here treated me like family and because of that they will always have my business. I know for a fact if they treat everyone like this, they will take this entire business far. I could not recommend a better place to purchase a reliable vehicle.
Written By: Catie L
Catherine, thank you so much for the lovely review. We hope you enjoy your new vehicle!
November 15, 2017
I’ve never been treated with such respect and kindness by anyone. Those who work here treated me like family and because of that they will always have my business. I know for a fact if they treat everyone like this, they will take this entire business far. I could not recommend a better place to purchase a reliable vehicle.
Written By: Catie L
Catherine, thank you so much for the lovely review. We hope you enjoy your new vehicle!
