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Laurentian Chrysler

440 Falconbridge Rd, , Greater Sudbury, ON, P3A 4S4

Member since January 07, 2016

440 Falconbridge Rd, Greater Sudbury ON P3A 4S4

Overall Score

4.2

Laurentian Chrysler

1470 Reviews

737
Laurentian Chrysler

Review Ratings Breakdown

Consumer Reviews

*Showing a selection of the total reviews available from Google.

*Showing a selection of the total reviews available from Facebook.

Laurentian Chrysler Laurentian Chrysler

Really bad

November 02, 2017

Waiting for my vehicle to get done One month for recall Set there’s for another month Waiting for part or wrong part Never again

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Laurentian Chrysler Laurentian Chrysler
User Photo

November 01, 2017

Thank you Chase for the excellent customer service!

Written By: Kara S

Laurentian Chrysler Laurentian Chrysler

Impressed

November 01, 2017

Brakes/rotors worn and scored. Unsure of warrant coverage, replaced without hesitation. Dropped off at 8, done by 11 with rides by shuttle service

Written By: SCOTT W

Laurentian Chrysler responded on November 07, 2017

We are glad we were able to help you out Scott! Thank you for your feedback.

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Laurentian Chrysler Laurentian Chrysler

Quick and polite

November 01, 2017

Very polite staff, service was quick and excellent as well as great shuttle service, did not have to wait very long.

Written By: DONALD R

Laurentian Chrysler responded on November 07, 2017

Donald, thank you for your great feedback about your recent experience with us! We look forward to seeing you again in the future.

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Laurentian Chrysler Laurentian Chrysler

Excellent service from Laurentian Motors

November 01, 2017

I needed a rental on a Saturday afternoon and the car rental company was closed so they gave me a demo for the week....now that's service!!!!

Written By: JO-ANNE J

Laurentian Chrysler responded on November 07, 2017

We are happy to have been able to help you out Jo-Anne!

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Laurentian Chrysler Laurentian Chrysler

Re Driver side roof strip

November 01, 2017

Wait for van it was done right away. Very satisfied service was good in and out quick.. Thank you to the staff.

Written By: LAURIER

Laurentian Chrysler responded on November 07, 2017

We are happy we could service your van for your Laurier! Thank you very much for the review.

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Laurentian Chrysler Laurentian Chrysler

Repairs to Dodge 3500

November 01, 2017

Good service, trust in assigned mechanic. However, availability of car after service hours (Saturday) for out of town customers would be more customer focused. Travel plans changed and sales department had no access to service department after hours for keys and invoice.

Written By: JOHN

Laurentian Chrysler responded on November 07, 2017

John, thank you for your review. We appreciate hearing your feedback.

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Laurentian Chrysler Laurentian Chrysler

In and out very quickly after oil change

October 26, 2017

The staff was very friendly and answered all my questions and concerns. The minimum number of words should be lowered - I had an oil change and had minimal interaction with staff, they did answer my question.

Written By: PATRICK W

Laurentian Chrysler responded on October 26, 2017

It was our pleasure to service your vehicle for you Patrick! Thank you for your feedback.

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Laurentian Chrysler Laurentian Chrysler

Shuttle Service delays

October 25, 2017

The Shuttle service is very slow, unorganized and resulted in much longer than anticipated absence from work for my wife.

Written By: SCOTT

Laurentian Chrysler responded on October 26, 2017

Scott, we apologize for the longer than anticipated wait time. Thank you for your feedback.

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Laurentian Chrysler Laurentian Chrysler

Did not get what I was promised in contract

October 25, 2017

Was promised remote start and put in contract to buy the truck. Went in for first oil change and remote start installation. You guys had my truck from 8-3 and then could not install the remote start because apartently there’s a conflict with the rebel NOONE knew about. And after all that and having my truck all day I was still forced to pay 67 dollars for the oil change.

Written By: JASON D

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