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Laurentian Chrysler

440 Falconbridge Rd, , Greater Sudbury, ON, P3A 4S4

Member since January 07, 2016

440 Falconbridge Rd, Greater Sudbury ON P3A 4S4

Overall Score

4.2

Laurentian Chrysler

1471 Reviews

737
Laurentian Chrysler

Review Ratings Breakdown

Consumer Reviews

*Showing a selection of the total reviews available from Google.

*Showing a selection of the total reviews available from Facebook.

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Oil Change

October 25, 2017

The time to do the oil change was way too long. 2 hours. They did compensate me with a free oil change. Which was very appreciated. However, the oil change was not done properly and the oil cap was left not on. It's lucky I checked two days later. I did receive an apology and asked to come back to check the vehicle. Will try again and provide more feedback on the next visit.

Written By: LYLE D

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Laurentian Chrysler

October 25, 2017

Stan Paris and the Laurentian Chrysler staff made it very comfortable and easy to buy my first vehicle. Amazing Crew

Written By: CODY J

Laurentian Chrysler responded on October 25, 2017

Cody, thank you for the awesome words. Congratulations on purchasing your first vehicle. We know you will love it!

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Repairs requested not completed

October 25, 2017

Repair requested to replace part under warranty, as advised by my regular mechanic. Part was fixed with bandaid solution, not replaced. Issue persisted and a second appointment was required, leaving me without a vehicle for the second time in less than a week. The last time I required servicing, 3 appointments were required before the issue was fixed.

Written By: LAUREL I

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Good people. Appeared to be a well-run shop. Positive first-time experience.

October 24, 2017

Able to be seen quickly. Easy to make appointment. Jamie excellent at Service Desk. Guaranteed time of call (noon) not met, but after leaving message for shop, Jamie called soon after that all was done. Shuttle driver courteous and very prompt.

Written By: MARCIA A

Laurentian Chrysler responded on October 24, 2017

Marcia, we are so happy to hear you had a great first experience! Thank you so much for your review. We look forward to seeing you again in the future.

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work not done properly

October 23, 2017

had a small leak of transmission fluid at my transmission, a few days after repair, leak was worse than initial leak, I have transmission fluid all over my brick driveway, not an easy chore to clean if it comes out, had to return to dealership to have work redone, lost time, lost money, mess to clean in my driveway, rework was done today, hopefully it wont leak again

Written By: TONY

Laurentian Chrysler responded on October 24, 2017

Tony, we apologize that the leak continued. Thank you for your feedback.

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October 20, 2017

Written By: Claudette W

Laurentian Chrysler responded on December 11, 2020

Claudette, we appreciate your awesome review!

Laurentian Chrysler Laurentian Chrysler

Friendly and devoted

October 19, 2017

Had an amazing experience buying my Rubicon. I came in with something in mind and I left with just that!! :)

Written By: ANDREANNE

Laurentian Chrysler responded on October 20, 2017

We hope you enjoy your new Jeep Andreanne!

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Went into to inquire why my van had no heat blowing into the front area of my vehicle. Turn out to be the blower motor that was no longer working. the blower motor was replaced.

October 19, 2017

Was asked to come in right away to have my van looked at because I had no heat blowing into front end of my van. I needed this taken care of right away because I used my vehicle for work daily. The blower motor was replaced and the service staff was excellent. Very pleased with services provided.

Written By: KATHERINE

Laurentian Chrysler responded on October 20, 2017

Katherine, we're glad we could repair your blower motor for you. Thank you so much for your excellent feedback!

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October 19, 2017

Written By: Dave a

Laurentian Chrysler responded on December 15, 2020

Thank you so much for your review, Dave and Johanne!

Laurentian Chrysler Laurentian Chrysler
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October 19, 2017

Written By: Dave a

Laurentian Chrysler responded on December 11, 2020

Thank you so much for your review, Dave and Johanne!

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