Laurentian Chrysler
440 Falconbridge Rd, , Greater Sudbury, ON, P3A 4S4
Member since January 07, 2016
440 Falconbridge Rd, Greater Sudbury ON P3A 4S4Overall Score
Laurentian Chrysler1471 Reviews
737Review Ratings Breakdown
Consumer Reviews
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good staff,listened to what i wanted and my price range
October 21, 2016
put us in a truck that suited our needs and budget and didn't try to oversell us .Calvin was very professional in his delivery of options we wanted and found the right truck for us. we would recommend him to other potential customers
Written By: BRIAN
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October 21, 2016
I was taken such good care of by the Laurentian Team in Sudbury. Highly recommend.
Written By: beth m
car repair costs
October 14, 2016
I had a new battery installed in my '07 Sebring and was charged 2 hours labour. I was told it was because the battery was difficult to get to and that they had to remove a wheel but it only makes sense to me that Chrysler mechanics would be able to do that job in half an hour max. I am an 80 year old senior and had no choice but to pay but like I said, seems to me their mechanics probably installed the battery in half an hour. Service desk personnel are very friendly and accommodating.
Written By: CATHERINE
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truck service
October 12, 2016
I brought my truck in because my left headlight wasn't working. and the mirror light also wouldn't work. I have the gold package warranty and my truck had around 89,000 kms. After leaving my truck there all day they called me to pick it up then when I arrived they said this is not warrantied so we didn't fix it. I have to take time out my busy day to schedule these appointments and miss work to drop it off and pick it up. I was told on the phone when I booked the appointment that this was covered and they would fix it. I would have appreciated a phone call telling me it wasn't warrantied do you want us to fix it anyway. I took my truck to a different dealer who was much more courteous and have fixed my truck that was under warranty after all. I refuse to go to Laurentian's service department again after the way I have been treated in the past. I have owned several dodges and had several issues with that service department. Often I would bring my vehicle in for a service problem and the response would be, your truck is fine.
Written By: KIM
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2010 Journey
October 12, 2016
Electrical problems not sure yet if they have been found and repaired. This is an ongoing problem with some of your journey's. Horn blowing by its self and noise from fuse modual..
Written By: LORETTA
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the van is a lemon
October 11, 2016
Our van is a new 2013 grand caravan . The first year it was great, then in August 2014 we were on the highway and the van stop dead , had a very hard time turning the wheel to get the van off the road. A few days later it happened again . there is always something wrong with this van. That is why its a lemon.
Written By: MURIELLE
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Inquiring on purchasing a new vehicle
October 09, 2016
I went to look for a new vehicle twice now and both times they never got back to me like they sayd they would, costing them a sale.
Written By: MARK
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My salesperson was amazing!!!
October 04, 2016
My service experience wasn't good when you have to wait almost all day for my vehicle for oil change when your appointment is at 11 and it's still not ready at 3
Written By: KARINE
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Good service, friendly staff!
October 03, 2016
We enjoyed our experience with Laurentian Chrysler, we are very pleased with our purchase. We will definitely recommend them to friends and family!
Written By: DENIS M
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Fast and efficient.
October 03, 2016
Checked on an issue that happened over the weekend and it was determined not to be an issue with the vehicle and could not be reproduced after the vehicle was picked up. Everything was checked to ensure there were no issues without cost.
Written By: SCOTT
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