Laurentian Chrysler
440 Falconbridge Rd, , Greater Sudbury, ON, P3A 4S4
Member since January 07, 2016
440 Falconbridge Rd, Greater Sudbury ON P3A 4S4Overall Score
Laurentian Chrysler794 Reviews
740Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
October 08, 2021
Worst customer service from a dealership ever. Can't even get a call back for a service issue. Will not recommend to anyone.
Written By: Emily C
Emily, we are disappointed to hear about your experience. We can't seem to find your contact information as our ability to see your information with only your first name submitted. If you could please at your earliest convenience reach out to, Brett Graham at 705-566-8400 ext 1475 so that we can further discuss this. Thank you
Great salesman
October 01, 2021
Great experience even after I told him I was not buying that day he managed to sell me a truck. Lol. Great salesman.
Written By: NICOLE L
Nicole, thank you for taking the time to share your review! We hope you're enjoying your new truck!
Related Staff:
September 29, 2021
Great team, from sales to finance.
Written By: Andre L
Andre, we appreciate your review! Thank you!
September 29, 2021
Great customer service! Very helpful and wonderful to deal with!!!
Written By: Amber R
Thank you for your review, Amber!!
It’s been over a month and still waiting for parts to come in and driving around with a loud muffler that hasn’t been fixed by them because we’re waiting on parts.
September 24, 2021
Horrible. Rude. Every time my car goes in there’s a problem that happens afterwards. And I’ve picked up my car from them after a month with a transmission issue and there was rust spots all over my car from someone probably using a grinder or something near it. It was a new car
Written By: TREVOR
Trevor, we are disappointed to hear about your experience with us. We have spoken with our Amy, our Service Manager who has confirmed she has reached out to you to further discuss this situation in hopes to come to a resolution. If there are any further questions or concerns, please reach out at 705-566-8400.
Related Staff:
September 23, 2021
Very friendly staff. Nice new building.
Written By: Lilly L
Lilly, thank you for your 5 star review! We love the building as well, glad you had a chance to visit!
September 22, 2021
I used to hate bringing my Jeep to the dealership In Barrie. Never a pleasant experience. I've just moved back to Sudbury and I just terribly missed that kindness Northerners have that Southerners just don't. That Northern hospital is definitely felt at this dealership. Thank you!
Written By: Ryan D
Ryan, we are glad to have you back in the north! Thank you for sharing your review with us! We appreciate it.
Great experience !!! ?
September 22, 2021
Dylan was extremely helpful and kind and patient. I would definitely refer others to him. It is my first experience at Laurentian Chrysler and I was very satisfied with the service that I received.
Written By: EVELYNE R
Evelyne, thank you for sharing your experience with Dylan! We are so pleased to hear.
Related Staff:
September 22, 2021
Written By: John R
Thank you for your review, John!
September 21, 2021
Great customer service when I bought my vehicle and love my vehicle. Brought it in for an oil change and worst service. Waited 1 hr and 45 min. Went to ask how much longer and was told he called me awhile ago. Showed him my call log that I had no calls and he continued to insist he called and left a message. Confirmed he had the right number but he continued to lie saying he called some time ago. He even knew I was in the waiting room directly behind him. I was even watching for my vehicle in the service area only to learn they park it out front, not near the service area. Never going back there again.
Written By: Chantelle S
Chantelle, we are disappointed to hear about your experience. We hope this has been resolved on our end, please reach out to our Service Manager, Amy for any further questions or concerns at 705-566-8400.
