Laurentian Chrysler
440 Falconbridge Rd, , Greater Sudbury, ON, P3A 4S4
Member since January 07, 2016
440 Falconbridge Rd, Greater Sudbury ON P3A 4S4Overall Score
Laurentian Chrysler1469 Reviews
737Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
October 20, 2021
Written By: Dillon S
Thank you for the 5 star review!
Lazy dumb or scammers
October 18, 2021
So I brought my truck in for a repair on the fan It was not working , kicking in and out. $600 to repair the resister or something like that. I get it home and it immediately stops working I called the shop and we played phone tag once or twice but than I was working days. On my following days off I returned to the shop and they deemed the problem to be the blower motor and that it was going to cost $500+ To replace because it needed to be replace it was done. So I asked about the other part that was replaced and that it shouldn’t have been replaced and they swore up and down that it was done broken finish. I than asked them why it was doing the exact same thing prior to me bringing it in the first time. So replace a part that didn’t need replacing explain why it is doing the exact same thing. At this point your advisor and foreman wee being patronizing and I knew that customers lost their ability to ever be right so I walked away only to get an invoice for $80 for the inspection. I than bought a brand new blower and replaced myself in under 10 minutes, plugged it in and it was doing the exact same thing. I than googled the problem “blower motor not working” and about 50 bogs videos and sites came up all explaining that it was a loose connection with a blue wire. I found the wire and cleaned it and repaired in under 20 minutes and the blower started working. I then decided to try my old blower and presto the blower started working and has not stopped working ever since. So I decide with my wife that we were not going to trade in the 2016 Dodge Ram 2500 for a Jeep Wrangler the one in your show room. Because your workers either their lazy, incompetent, or scammers, which is to bad because I’ve been a layer customer for over 20 years I should say loyal sucker for over 20years. Oh yes when I wanted to confront the situation with the management I was told that they were busy at the moment and that they would return my call It’s been a week. It’s my mission from here on in to explain this mishap with whoever wants to listen. So far everyone I spoke all had stories of their own. If you ever find out who I am and who knows me you might a you know what I won’t even go there. Thank you for making it easy to keep my business down south. Respectfully submitted Robert Desjardins
Written By: ROBERT
Robert, we apologize about your experience you have shared with us. We hope this situation has bee addressed and resolved on our end from when you spoke with our service manager, Amy. If any further questions or concerns arrive, please contact her directly at 705-566-8400 ext. 1450
Related Staff:
Shawn is the BEST salesman I’ve ever dealt with.
October 17, 2021
Shawn is a super nice guy he helped me out in every way he could, the best salesman I’ve ever dealt with. Gave me the best service and the best price.
Written By: YOUSSEF
Wonderful review! Thank you so much for sharing your experience with us.
Related Staff:
October 16, 2021
Fantastic service from everyone.
Written By: Marc G
Marc, we appreciate your review! Thank you very much.
October 13, 2021
Written By: mohit c
We are disappointed to see your review and would like to hear more about your experience. Due to our inability to see your full name, please contact us at your earliest convenience to further discuss 705-566-8400 your experience.
Excellent service and staff
October 13, 2021
I highly recommend Laurentian Chrysler to anyone looking to buy/lease a new or used vehicle. The team here went out of their way to help us, offered us a very fair trade-in value and were completely transparent throughout the process. I am a satisfied customer and will definitely be dealing with them in the future. Jesse
Written By: JESSE V
Jesse, we are so happy to hear your review. Thank you!
Related Staff:
October 08, 2021
Worst customer service from a dealership ever. Can't even get a call back for a service issue. Will not recommend to anyone.
Written By: Emily C
Emily, we are disappointed to hear about your experience. We can't seem to find your contact information as our ability to see your information with only your first name submitted. If you could please at your earliest convenience reach out to, Brett Graham at 705-566-8400 ext 1475 so that we can further discuss this. Thank you
Great salesman
October 01, 2021
Great experience even after I told him I was not buying that day he managed to sell me a truck. Lol. Great salesman.
Written By: NICOLE L
Nicole, thank you for taking the time to share your review! We hope you're enjoying your new truck!
Related Staff:
September 29, 2021
Great team, from sales to finance.
Written By: Andre L
Andre, we appreciate your review! Thank you!
September 29, 2021
Great customer service! Very helpful and wonderful to deal with!!!
Written By: Amber R
Thank you for your review, Amber!!
