+17055668400 https://d1hgj0yy0rp5w9.cloudfront.net/tmp/2018/09/25/debbf4bb1d166c7c4d52f6b3316c514b.jpg

Laurentian Chrysler

1221 Kingsway , Sudbury, ON, P3B2E9

Member since January 07, 2016

1221 Kingsway Sudbury ON P3B2E9

Overall Score

4.3

Laurentian Chrysler

1251 Reviews

682
Laurentian Chrysler

Review Ratings Breakdown

Consumer Reviews

*Showing a selection of the total reviews available from Google.

*Showing a selection of the total reviews available from Facebook.

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Incorrect information

November 25, 2020

I had my car in for a tire change and oil change. I was told I should have the brake lines and the power steering flushed and cleaned. The car only has 35000km so I declined. I was not able to find in the service manual to do this at only 3500km. I was also told I needed rear axel seals as they were leaking and the transmission as well as the oil pans were leaking and would need to be changed under warranty. I made an appointment for the next week. I left the car and they called to tell me they could not find a problem even though it was indicated on the previous work Order. I was not happy I had to waste have a day of work bringing it in for nothing.

Written By: MARIE A

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November 12, 2020

Staff is friendly

Written By: Jordan S

Laurentian Chrysler responded on December 11, 2020

Thank you for your great review, Jordan!

Laurentian Chrysler Laurentian Chrysler

very friendly place to shop .Make's you feel like family

November 11, 2020

Bob is a great Sell's person with no pressure .Know was your needs are. gives you time for you to decide . I would tell friends to see Bob on there next purchace' thanks Bob for a great ride.

Written By: WALLACE J

Laurentian Chrysler responded on December 09, 2020

Thank you very much for your wonderful review! We are happy to hear about your great experience with our team!

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November 04, 2020

Alway's good service brought my rubicon there for some warranty work and a mysterious transmission issue it was there for 2 and a half month's but absolutely everything is fixed and there was no fight about warranty. I would of gave it a 5 but it did take a long time even tho they gave me a vehicle until mine was fixed. (Not necessarily their fault either) Definitely a return customer and I'll strongly consider buying my next rubicon from them.

Written By: Johnathon C

Laurentian Chrysler responded on December 11, 2020

Jonathon, thank you for taking the time to share your experience with us. We appreciate your review!

Laurentian Chrysler Laurentian Chrysler
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November 04, 2020

Alway's good service brought my rubicon there for some warranty work and a mysterious transmission issue it was there for 2 and a half month's but absolutely everything is fixed and there was no fight about warranty. I would of gave it a 5 but it did take a long time even tho they gave me a vehicle until mine was fixed. (Not necessarily their fault either) Definitely a return customer and I'll strongly consider buying my next rubicon from them.

Written By: Johnathon C

Laurentian Chrysler responded on December 15, 2020

Jonathon, thank you for taking the time to share your experience with us. We appreciate your review!

Laurentian Chrysler Laurentian Chrysler

The service and shuttle was very good.

November 04, 2020

However I have a question with regard to customers waiting for their vehicle or using the shuttle service. I took the shuttle service because I looked in the waiting room where there was 4 people and noticed that there was no social distancing in the waiting room (with Covid). Please advise whether you service the vehicles first for the customers who are waiting for their vehicle ahead of the customers who take the shuttle service. My appointment was at 8:15 a.m. on Nov. 2/20 and I received a telephone call at 1:50 p.m. to advise what was wrong with the vehicle. I believe that the vehicles should be serviced in the order of the appointment and it shouldn't make a difference whether the customer is waiting for the vehicle or not. Please contact me at 705-918-3483 to discuss. Thank you! Suzanne Lachance

Written By: DANIEL R

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Purchase of 2020 Gladiator

October 29, 2020

Very Professional experience from the time I stepped in the Dealership. Dylan was very helpful. He has a great personality, insured, I looked at the trucks I was interested in. Explained all the features extremely well. As well helped me out with a small dent that went unnoticed at time of purchase. I have dealt with Toyota and Chev, with little satisfaction. Was nice to have a good experience for a change. Definitely would recommend the Dealership, and for sure Dylan to my friends.

Written By: MARK C

Laurentian Chrysler responded on November 17, 2020

Mark, thank you so much for sharing your experience! We are so happy to hear that Dylan was able to help you find the right vehicle! We appreciate it!

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Good over all experience

October 28, 2020

Brought my ram for service and bought tires some trouble with the work performed however they they fixed everything the second time with no difficulties. Satisfied with the work but i wish i didnt have to go a second time

Written By: BENNY

Laurentian Chrysler responded on November 17, 2020

Thank you for taking the time to share your experience, Benny! We are happy that our service team was able to help you out.

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Professional services

October 28, 2020

The communication was very good, shuttle services were provided from the staff. I am happy with the service here today.

Written By: RUSSELL H

Laurentian Chrysler responded on November 17, 2020

Russel, thank you for your awesome review!

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October 22, 2020

The Chrylser dealership closest to me has the worst customer service EVER. So, I always make the 2 hour drive to Laurentian Chrysler when I need repairs or to buy a vehicle. Their customer service is always on point!

Written By: Natasha M

Laurentian Chrysler responded on December 11, 2020

Thank you so much for your review & for taking the time to drive out and visit our dealership, Natasha! We appreciate it!

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