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Laurentian Chrysler

440 Falconbridge Rd, , Greater Sudbury, ON, P3A 4S4

Member since January 07, 2016

440 Falconbridge Rd, Greater Sudbury ON P3A 4S4

Overall Score

4.2

Laurentian Chrysler

1470 Reviews

737
Laurentian Chrysler

Review Ratings Breakdown

Consumer Reviews

*Showing a selection of the total reviews available from Google.

*Showing a selection of the total reviews available from Facebook.

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November 17, 2021

Written By: Joyce T

Laurentian Chrysler responded on December 28, 2021

Joyce, thank you for your 5 star review!

Laurentian Chrysler Laurentian Chrysler
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Great Experience!

November 16, 2021

All of the staff were very nice and friendly. Walked me through the service process and explained everything clearly.

Written By: Happy

Laurentian Chrysler responded on December 28, 2021

Thank you for the wonderful review!

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November 12, 2021

Found a pre-owned car online at the dealership, scheduled a test drive. I had to reorganize my entire day to get to the place, since it was right after work. After arriving, some very frustrating news: the car was not even at the dealership. And not even a phone call from their end to tell me about that. I tried to schedule another day to visit, but received no follow up. I don't understand if it was a specific issue with one of the salesperson, but first impression is what counts, right?

Written By: Victor E

Laurentian Chrysler Laurentian Chrysler
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November 10, 2021

Written By: Lynn G

Laurentian Chrysler responded on December 28, 2021

Lynn, thank you for your review!

Laurentian Chrysler Laurentian Chrysler
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November 08, 2021

Great dealer, great people and great car!!!

Written By: Sebastian A

Laurentian Chrysler responded on November 11, 2021

Thank you for your great review!!!

Laurentian Chrysler Laurentian Chrysler
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October 30, 2021

Run from Dodge and buy ANY other brand. Service guys were patient with us when we were angry with another multi-thousand dollar bill. Mainly I'm here to say, from multiple experiences, that if you buy a Dodge, you should be willing to spend $5000-$15,000 a year on repairs. (Not exaggerating) The shuttle drivers were both a delight. The service advisor Ken was responsive and kept his cool during some very tense moments. I can’t say that the problems we are continuously having have much to do with the people who work here. The problem is likely with Dodge vehicles as a whole and that’s why we have constant issues even after 2 weeks in the shop. This hasn’t been a one vehicle problem either. If you insist on buying a Chrysler, Jeep, or Dodge, I would suggest you reconsider but if you’re looking to fix it, which you will be, you’ll likely be treated respectfully here. You might get a $7000 bill, but they won’t be rude to you, even when you’re rude to them first. To Ken, we are truly sorry we lost our cool and “shot the messenger” and we appreciate, and recognize, your patience and calm demeanour. Thanks to Ken and the shuttle drivers for make a terrible day less terrible than it could have been. The facility itself is really nice.

Written By: Meaghan M

Laurentian Chrysler Laurentian Chrysler

Satisfaction

October 29, 2021

Gave me a great deal on my truck, helped me purchase my new jeep...thanks to him, my next purchase will be at Laurentian Chrysler

Written By: YVON L

Laurentian Chrysler responded on November 10, 2021

Yvon, we are so happy Derryck was able to help you find your new vehicle! Look forward to seeing you visit the dealership in the future! Enjoy!

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Purchase of New Vehicle

October 27, 2021

Overall great experience in all areas in Dealership and the respect to the customer the way it use to be I'm old school and feel great to have had that experience in purchasing a vehicle in today's time

Written By: GIUSEPPE P

Laurentian Chrysler responded on November 10, 2021

Awesome review! Thank you for sharing your experience with us!

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My Purchase

October 27, 2021

Purchased a new vehicle. So far the experience has been positive. There are still a few outstanding items that need to be cleared up to in order to complete the transaction. Waiting on floor mats and a bed liner.

Written By: KENNETH

Laurentian Chrysler responded on November 10, 2021

Kenneth, thank you for sharing your experience with us! For any further questions please don't hesitate to reach out to our team directly! 705-566-8400

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October 26, 2021

Wonderful service

Written By: Skye L

Laurentian Chrysler responded on November 11, 2021

Skye, thank you for your 5 star review! We appreciate it.

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