Audi Ottawa
458 Montreal Rd , Ottawa, ON, K1K0V3
Member since August 08, 2016
458 Montreal Rd Ottawa ON K1K0V3Overall Score
Audi Ottawa934 Reviews
305Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
November 16, 2018
Service appointment to have winter tires mounted on my wife's Q3 and my S4 today. Excellent client service. Very friendly staff. I'm always well taken care of. Thank you to Carolyn, Jason, Andrew and Bernie. Always a pleasure chatting with you!
Written By: Stéphane P
Hello Stéphane, Thank you for your review. We take pride in providing the best possible customer service and are delighted to hear you had a positive experience with us! We look forward to having your continued business. Sincerely, Audi Ottawa
November 16, 2018
Service appointment to have winter tires mounted on my wife's Q3 and my S4 today. Excellent client service. Very friendly staff. I'm always well taken care of. Thank you to Carolyn, Jason, Andrew and Bernie. Always a pleasure chatting with you!
Written By: Stéphane P
Hello Stéphane, Thank you for your review. We take pride in providing the best possible customer service and are delighted to hear you had a positive experience with us! We look forward to having your continued business. Sincerely, Audi Ottawa
November 14, 2018
Written By: Jackson T
Hello Jackson, Thank you for your 5-star rating! We take pride in providing the best possible customer service and are delighted to see you had a positive experience with us! We look forward to having your continued business. Sincerely, Audi Ottawa
November 14, 2018
Written By: Gurpreet L
Hello Gurpreet, Thank you for your 5-star rating! We take pride in providing the best possible customer service and are delighted to see you had a positive experience with us! We look forward to having your continued business. Sincerely, Audi Ottawa
November 14, 2018
Written By: Gurpreet L
Hello Gurpreet, Thank you for your 5-star rating! We take pride in providing the best possible customer service and are delighted to see you had a positive experience with us! We look forward to having your continued business. Sincerely, Audi Ottawa
November 11, 2018
Brought my car in for service before the long weekend, serviced and picked up the next morning. Overnight the rear bumper had been hit hard enough to remove paint and break part of the diffuser. Called to notify during the long weekend as soon as I noticed. Left a Vmail so there'd be no argument of when it happened (no damage dropping car off, they did not do a walk through after service). No phone back. Waited a week for them to call back; called to check. "No record of call and no proof of damage." Unprofessional, irresponsible, and I will never bring my car to this dealer or recommend it. I am cash out of pocket for a diffuser replacement and a bumper respray (since the damage was through the plastic) for their terrible service and even worse response. 1 star isn't low enough. Avoid Audi Ottawa.
Written By: André D
Hello André, Thank you for your review. We are very sorry to hear we did not exceed your expectations during your recent visit to our Service Department. We would like to speak with you further on this matter. Please contact our General Manager Nick Rajewski who can be reached at 613-749-5941 or nrajewski@audiottawa.ca Sincerely, Audi Ottawa
November 11, 2018
Brought my car in for service before the long weekend, serviced and picked up the next morning. Overnight the rear bumper had been hit hard enough to remove paint and break part of the diffuser. Called to notify during the long weekend as soon as I noticed. Left a Vmail so there'd be no argument of when it happened (no damage dropping car off, they did not do a walk through after service). No phone back. Waited a week for them to call back; called to check. "No record of call and no proof of damage." Unprofessional, irresponsible, and I will never bring my car to this dealer or recommend it. I am cash out of pocket for a diffuser replacement and a bumper respray (since the damage was through the plastic) for their terrible service and even worse response. 1 star isn't low enough. Avoid Audi Ottawa.
Written By: André D
Hello André, Thank you for your review. We are very sorry to hear we did not exceed your expectations during your recent visit to our Service Department. We would like to speak with you further on this matter. Please contact our General Manager Nick Rajewski who can be reached at 613-749-5941 or nrajewski@audiottawa.ca Sincerely, Audi Ottawa
Amazing and professional services
November 10, 2018
Mustafa was fantastic. His approach to client service is one that is focused and understanding of the client’s needs. He went above and beyond to get me the best price. I couldnt have been more satisfied with the services i have received from him. Thank you Mustafa!
Written By: Catherine
Hello Catherine, Thank you for your review. We take pride in providing the best possible customer service and are delighted to hear you had a positive experience with us! We look forward to having your continued business. Sincerely, Audi Ottawa
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November 10, 2018
Written By: mohsen v
Hello Mohsen, Thank you for your 5-star rating! We take pride in providing the best possible customer service and are delighted to see you had a positive experience with us! We look forward to having your continued business. Sincerely, Audi Ottawa
Detailed, thorough, worth it
November 10, 2018
Services provided were from start to finish picking a new vehicle, options, bringing it to the dealer, and a trade in.
Written By: Jacques
Hello Jacques, Thank you for your review. We take pride in providing the best possible customer service and are delighted to hear you had a positive experience with us! We look forward to having your continued business. Sincerely, Audi Ottawa
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