Audi Ottawa
458 Montreal Rd , Ottawa, ON, K1K0V3
Member since August 08, 2016
458 Montreal Rd Ottawa ON K1K0V3Overall Score
Audi Ottawa936 Reviews
305Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
January 20, 2021
The experience of buying my first car at Audi was made extremely smooth and incredible. Ping Guo and Mustafa Alsadi made the process delightful, they were always available to answer any of my questions and made it possible to have all my expectations met. The outstanding service received was beyond my expectations. Even after the car was purchased, the Ping offered his service with helping set up the car. Great team and work ethic! Thank you to everyone but specially to Ping and Mustafa!
Written By: Niky N
Thank you for the 5-star review! Mustafa, Ping and the team are very happy to hear that we made your experience with us easy, smooth and enjoyable. Thank you for sharing with us!
January 13, 2021
Outstanding purchasing experience thanks to the extremely helpful staff - particularly Mustafa, John and Chelsea. They made themselves readily available to answer any questions I had during and after the purchasing process. In addition, the facility on Montreal Road is a large, clean, futuristic building that has a very luxurious and relaxing atmosphere. John and Mustafa both respectively were a pleasure to deal with. They were able to talk me through all my options on getting into a new vehicle and even shed some personal experiences that helped me make a well-educated decision on my new car. The delivery process was superb. Located in Audi Ottawa's delivery bay, I was given a detailed explanation on all the new features of my 2021 SQ5. My old Audi was a 2013 S4, but moving into the newer vehicle with many technological additions was made easy by Audi Ottawa's delivery specialist, Chelsea, who ensured I had a sound understanding on everything I needed to know before sending me on my way. I was even offered to have my picture taken with the new vehicle by the marketing team which I took full advantage of. From my initial interest of trading into a new Audi (saw some fantastic pictures on their Instagram account), to leaving in my new SQ5, every step of the experience was carried out with true professionalism. I have already recommended them to friends and family and will certainly be returning once my lease is done. Would highly urge anyone exploring the luxury car market to visit Audi Ottawa.
Written By: Matt J
Thank you for the 5star review! We are so happy to hear about your new Audi SQ5 purchase and that the team made your experience easy, enjoyable and fun. Thank you for sharing your time with us and congratulations! Enjoy the roads!
January 12, 2021
I am very happy with the customer service I received from Romy. Excellent experience :)
Written By: K K
Thank you for the 5-star review! During these times Romy and the team have had to adapt and they have done a great job in quickly changing without sacrificing the level of service. We are really happy to hear that we made your time with us easy and enjoyable. Thank you for sharing!
December 29, 2020
I was very interested in buying a new Audi A4 but I have never dealt with such a ignorant rude person in my life. Neb was not willing to work with me on closing the deal and to top it all off the office smelt like a pack of cigarettes. Good luck guys.
Written By: Christina K
We would like the opportunity to better understand your most recent visit with us but we do not have your contact details. Nick is the General Manager at the store and would like to hear about your experience. he can be reached at 613-749-5941 or by email at nrajewski@audiottawa.ca. Thank you
Smooth transaction
December 23, 2020
Our experience was great. Staff was helpful, knowledgeable and made shopping in a pandemic simple and safe. I will be back!
Written By: Jeffery
Hi Jeffrey, Thank you for the five star review! Audi Ottawa is a family-owned and operated business that values the safety of our customers, employees and our family. It has been a long and tough year, but one thing has always remained the same: first, the health and safety of our staff and their families; and second, maintaining essential services for our customers. We pride ourselves on going above and beyond for our clients and are so pleased to hear that you had a great experience despite the obstacles we are all facing. Wishing you all the best this holiday season and we look forward to seeing you in the future. Sincerely; Your team at Audi Ottawa
Related Staff:
December 18, 2020
awesome service department feels like friends more than business trying to take advantage ! Thank you Alex it's great dealing with you
Written By: Ted H
Thank you for the 5-star review! We are really happy to hear your most recent visit with us was excellent. Thank you for sharing with us!
December 17, 2020
Written By: Tom K
Thank you for the 5-star review! We appreciate any feedback you might have for us as the team is keen to make sure your experience with us is always great!
Happy To Have Bought Our 2020 Audi A3
December 17, 2020
We felt that Ping was very respectful and courteous, went over the features of the car we eventually bought, was patient with our questions and followed up on our questions and concerns during negotiations. Excellent Experience!
Written By: Arthur
Hi Arthur, We are thrilled to hear you had an excellent experience with Ping. Thank you for the five star review and we look forward to seeing you again! Enjoy your new Audi and wherever it takes you! Happy Holidays. Sincerely; Your Team at Audi Ottawa
Related Staff:
December 17, 2020
Written By: Roch P
Thank you for the 5star review! We are happy we made your experience great. Thank you for sharing and enjoy the holiday!
December 17, 2020
Written By: Faribo G
Thank you for the 5-star review! We are happy we made your recent experience with us great! Thank you for sharing and enjoy the holidays!
