Audi West Ottawa
269 W Hunt Club Rd , Nepean, ON, K2E 1A6
Member since August 08, 2016
269 W Hunt Club Rd Nepean ON K2E 1A6Overall Score
Audi West Ottawa1083 Reviews
392Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
David Lee
June 09, 2021
This is the fourth Audi that I purchased from your dealer. I love to work with David. He is very knowledgeable, patient, respectful and very friendly.
Written By: Yu H
Hi Yu Hin W, I know it goes without saying but, we are so thankful for your continued business. Your loyalty means the world to us. We are thrilled that you see our care when working with our clients and our attention to details ensuring a positive experience each and every time! We hope you enjoy your summer and cannot wait to see you again. Thank you for the positive words and Five Star Review! Sincerely; Your Audi West Ottawa Family
Related Staff:
June 09, 2021
Our 3rd Audi with Audi West Ottawa and we would not hesitate to recommend them. The level of service, attention to detail and efficient process are unparalleled by any other dealership we have dealt with over the years. And the cars speak for themselves...
Written By: Lise C
Thank you Lise for the 5stars! We are very happy to hear about your most recent experience and that we continue to exceed your expectations. Thank you for sharing! Stay safe and enjoy the roads
June 09, 2021
Written By: Zhang T
Thank you for the 5stars and thank you for sharing! We are happy to see that we made your most recent experience exceptional. Stay safe and enjoy the roads
June 09, 2021
Written By: Matt G
Thank you for the 5stars! We are happy to see that we made your last visit completely satisfied. Thank you for sharing.
Feedback on New Car Sales
June 09, 2021
Blair Malis was very professional and patient with us as was Elmira Jabaerizad. We appreciated receiving clear and concise information from both of them. It was a pleasure to deal with both of them.
Written By: Ellyn
Hi Ellyn, Thank you for the Five Star Review! We are so happy to hear you had a pleasant care buying experience with us. We really do pride ourselves on going above and beyond for our client's, not only during the purchasing process but in all the days to come. Welcome to the Audi Family and we hope you enjoy everywhere it takes you this summer. Sincerely; Your Team at Audi West Ottawa
Related Staff:
June 09, 2021
Written By: carrie j
Thank you for the 5stars! We are happy to see that we made your most recent visit with us exceptional.
Zel was great and a pleasure to deal with.
June 09, 2021
Car was ready on time. Zel was great. We like the new car. It took the backoffice 3 times to get the ownership corrected and fixed but they made up for it by delivering the new one.
Written By: Connor
Hi Connor, Thank you for the Five Star Review. We also appreciate you taking the time to let us know about your experience. We look forward to continuing to do business in the future and hope you have a wonderful summer in your new Audi. Enjoy everywhere it takes you! Please do not hesitate to contact us if you require any assistance at all. Sincerely; Your Team at Audi West Ottawa
Related Staff:
June 08, 2021
I strongly recommend Audi West Ottawa, Specialist Ping Guo was super nice with us. We got a Q5 and Customer service and Audi car service were there when needed.
Written By: Sam J
Thank you for the 5stars! We are super happy to hear that we made you most recent experience wonderful. Thank you for sharing and stay safe!
June 03, 2021
I've had a bad and poor experience with this dealer since I bought the car 2 years ago. I tried to reach the Service manager to express some of my concerns, but I haven’t heard from him yet. It’s sad considering the price you pay for the cars but such a poor service. By the way, my name on the contract is not spelled correctly. That is probably why you could not find my name in service or sales.
Written By: Pierre-Alain G
We would like to be able to help however, we cannot find a customer file under your name in either service or sales. We would like to be able to followup. Francois Guimont is the General Manager at Audi West Ottawa a would be happy to help. He can be reached at 613-723-1221 or by email a fguimont@audiwestottawa.com
May 26, 2021
Great experience with the sales team, leading to a very smooth transition into our new car. Thanks!
Written By: Doug C
Thank you for the 5stars and congratulations on your new Audi! We are really happy to hear that your car buying experience was easy and enjoyable. Thank you for sharing, stay safe and enjoy the roads!
