Murray Chevrolet Winnipeg
1700 Waverley St , Winnipeg, MB, R3T 5V7
Member since February 19, 2015
1700 Waverley St Winnipeg MB R3T 5V7Overall Score
Murray Chevrolet Winnipeg2857 Reviews
2715Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
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Great dealership for the purchase of a new car
February 21, 2017
Great service and excellent, friendly staff. Their service department is always very helpful and do super work! Would recommend this dealership to anyone who wants great people to look after their vehicles or to sell them a new car.
Written By: Gordon
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When I schedule an appointment time. I don't expect a phone call when my car is suppose be ready that it has not even been seen at 1:10pm that is extremely poor customer service to me. Ridiculous to me.
February 21, 2017
After purchasing 4 vehicles from Murray I am extremely disappointed with the service department. And staff at Murray Chev on Waverley. The service is just Ridiculous.
Written By: Debbie
Good morning Debbie, I have tried to call you and email you in regards to your last visit. can you please call me at your convenience . My direct line is 204-275-4560 or my email address is kelly@murraychevrolet.ca.
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Friendly and efficient service.
February 21, 2017
Peter is helpful and always cheerful. Consistent service. Shuttle is always appreciated. Varied hours of the department also appreciated.
Written By: BRENDA
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Very easy and informative purchase
February 21, 2017
Mike Richardson made the purchase very easy and Justin his assistant will make a great salesperson as he is also very knowledgeable of the product.
Written By: LORNE
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I was not satisfied with my recent service visit.
February 21, 2017
I had my car in to be serviced for the remote starter lock and unluck buttons and command start fixed and the hood latch to be repaired. I got the car back being told all was working now. The lock and unlock buttons did work however the command start did not. It set off the car alarm when I tried to use it. I took my car back in again to have it looked at again as it was not fixed as it was supposed to be. I was told that they would look at it again and there would be no fee if it was on their fault. When I picked up the car I was told that it would be a semi costly repair as the security system wiring to the hood was needing to be replaced in order for the command start to work. They proceeded to charge the diagnos fee for having found the problem. I felt this wasn't fair as I had paid the fee last time when they should have found this issue when they tested the command start before returning the car. When Ryan spoke with me I felt as though the way he spoke was to say that I wouldn't understand as I am just a woman. I was in a hurry and didn't have time to discuss the fee any further, so I just paid it and went. I feel taken advantage of and I do not wish to return to have service from Ryan again.
Written By: Beth
Good morning Beth, could you please call or email me so we can discuss. Our goal at Murrays is satisfied customers. I would like to try and make this better for you. Kelly Scott Service Manager 204-275-4560 Kelly@murraychevrolet.ca
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Always good
February 21, 2017
The staff are always helpful and considerate. Keeps me coming back! They have always located and solved any problems and been very conscious of the effect of me not having my vehicle...whether providing the shuttle or a rental.
Written By: Terrence
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The truck was towed in Friday and didn't get the truck till Wednesday the following week.
February 21, 2017
My truck was towed in on the Friday. Didn't get looked at till Tuesday. Wasn't offered a courtesy car, which would have been great because I live in the country and there isn't any bus service. I didn't get the truck back till Wednesday. On the Wednesday I told service that I will be coming down after work and will wait for my truck. I get down there and they tell me the truck is ready. As I was paying for my truck repairs, my phone rings. It is the service department calling me to say that my truck is ready. I told the fellow that I was already paying for the bill. Then they can't find my truck. Finally they find it. In the mean time the service manager comes over to talk with me. He appolizies for the service I have received and give me a free car wash at the Chamie.
Written By: LARRY
Good morning Larry . As we discussed when you were in we are very sorry we let you down. If there is anything more I can do please call me at 204-275-4560 or email me at Kelly@murraychevrolet.ca . Thank you for your feed back . Kelly Scott Service Manager
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AWESOME
February 21, 2017
EVERYTHING WAS AWESOME. SALES STAFF VERY FRIENDLY, LOVE MY NEW EQUINOX. THE WHOLE EVENT WAS DONE VERY PROFESSIONAL AND QUICK.
Written By: Kelly
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Extremely convenient and easy to deal with
February 21, 2017
Teddy was very helpful and provided all the details we needed and was available whenever it was convenient for us did his best to get us a great deal and we are very happy with the vehicle
Written By: PATRICIA
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Excellent Service, Best of Breed compared to many other Service Centres.
February 21, 2017
Service is exceptional, whereby Murray's team is friendly, thorough, professional. Their service team is always helpful and friendly. They don't only have our vehicles serviced, they take the time to listen to our needs and take the appropriate action to resolve the issues, which exceeds our expectations. We had our Yukon XL's starter fail to turn over on a cold winter night while I was the only vehicle in the outdoor parking lot. Even though it started several times afterwards, I could not risk another failure at any time. With my customers depending on me, and my wife having surgery, we could not risk being stranded anywhere. Even though no problems were found, the service team agreed to replace the starter as I requested. I consider this type of service as "working with me to meet my needs" rather than just waiting for a complete failure of a part before replacing it. While waiting on our vehicles being serviced, a visit to the showroom floor is always a pleasant one, with informative and helpful chats with Murray's friendly sales team. Thank you Murray Chevrolet for a great experience. Both service and sales experiences will keep us coming back.
Written By: GERALD
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