Performance KIA
545 13th Ave , Thunder Bay, ON, P7B7B4
Member since July 14, 2014
545 13th Ave Thunder Bay ON P7B7B4Overall Score
Performance KIA917 Reviews
653Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
It was absolutely amazing.
April 11, 2017
Nat and Arthur were excellent. They went over every detail with me, and they were friendly and informative. Thank you!
Written By: Shaylee
Related Staff:
Excellent
April 11, 2017
Sorry have to work work work work workork work work workSorry have to work work work work workork work work work
Written By: Peter
Related Staff:
Feeling blown-off!!!
April 11, 2017
We purchased our vehicle almost 7 months ago and at the time our salesperson agreed to make a few repairs that we were concerned about. It was actually the agreement for the repairs that we decided to make the purchase. We've made numerous requests to rectify the outstanding repairs and each time we've not gotten anywhere. We were suppose to receive a second key which I was advised would be programmed when we brought the car in for warranty maintenance, but we did not. Instead were told that they had ordered the wrong key and I would be notified when it was in. That's been well over a month, so I'm concerned if for some reason we loose our key we can't drive for a month or two?? Also at the time I spoke to the service person about our outstanding concerns and I was told to take it to the body shop for pictures, which I did right away. Still have heard nothing back. Love the car but not impressed with the dealership or service agreements made with the salesperson. Good thing we got it writing what was going to be addressed on the vehicle. I feel sorry for the person that picks up the phone when my husband calls this week, as he is far from impressed and feeling "ripped-off". We've gotten the run around numerous times and feeling frustrated.
Written By: Robert
Related Staff:
excellent
April 11, 2017
Always a great experience. The staff are professional and pleasant. Everyone is always checking to see if you need a ride or a coffee.
Written By: Sharon
Related Staff:
Purchase of new vehicle
March 30, 2017
In purchasing my new car, we found that the staff was very attentive, friendly and helpful. Would recommend Performance Kia!
Written By: Ronald
Related Staff:
Not a good one
March 29, 2017
Still getting the run around regarding our seat replacement and or repair not happy been going on for 18 months. I will not recommend the extended warranty and or Kia
Written By: Steve
Related Staff:
Service centre
March 21, 2017
The staff at the service centre have been very courteous and helpful. I have taken my Sorento in a few times for an exterior wash and they have always helped me immediately. When I sit waiting I have heard them half other customers in the same manor. I have never waited long and checked on by others while I sit there. From the sales to service departments way to go you get 5 stars in my books.
Written By: Michaelcar
Related Staff:
Very helpful in a emergency
March 17, 2017
Had a emergency with my car took it in right away , found the problem and got it back in one day, was so helpful and great service
Written By: Susan
Related Staff:
Kia Service
March 17, 2017
The service provided by Performance Kia was top rated. Advisors are friendly and knowledgeable, they do not try to push unnecessary services and I love that my car is hand washed before I pick it up.
Written By: Dale
Related Staff:
Timely reminder, quick work order and efficient service, on time and detailed.
March 16, 2017
From the initial greeting right through to the completed work order the experience was positive, Service writers anticipated the needs and followed the actual service to completion. A ride was offered as well as the beverage bar and as a customer was made to feel very comfortable.
Written By: Rolland
Related Staff:
