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Empire Auto Group

282 Springbank Dr , London, ON, N6J1E9

Member since June 24, 2015

282 Springbank Dr London ON N6J1E9

Overall Score

4.7

Empire Auto Group

1497 Reviews

201
Empire Auto Group

Review Ratings Breakdown

Consumer Reviews

*Showing a selection of the total reviews available from Google.

*Showing a selection of the total reviews available from Facebook.

Empire Auto Group Empire Auto Group
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November 19, 2021

I love my new car and I have Empire Auto and Deepak to thank for that. I wanted to wait til I had made my drive to work for the week to see the mileage on the car to write my review. As Deepak said my Kia Optima is amazing on fuel amd oh so comfy as well with all the bells and whistles. i got an excellent vehicle for a reasonable price and was ready for pick up in less then a week can not thank them enough. My only minor complaint is that I had hoped it would be a full tank of gas when I picked up the car and it was only a quarter of a tank lucky it was more then enough to get to and from work. As I left for work as soon as I picked the car up. *update switched my review to 5 stars as I was contacted after posting my review and was brought in to fill er up on them. I am extrememly happy and impressed at the staff going out of their way for you every time. 😁*

Written By: Gizmo t

Empire Auto Group responded on November 23, 2021

Congratulations Gizmo! glad you are happy with the services we have provided you with. Thank you for leaving such a kind review, and welcome to the Empire Auto Group family ❤️

Empire Auto Group Empire Auto Group
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November 16, 2021

Purchased a ram 2500 from ozzy. No one could get me financed and they helped me out. Thanks empire auto group

Written By: Bill L

Empire Auto Group responded on November 17, 2021

Congratulations Bill! glad you are happy with the services we have provided you with. Thank you for leaving such a kind review, and welcome to the Empire Auto Group family ❤️

Empire Auto Group Empire Auto Group
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November 13, 2021

Shawn gave us the best service ever! Shawn got us a great vehicle and at a great price and interest rate. Shawn is your go to man for everything.

Written By: Jason W

Empire Auto Group responded on November 16, 2021

Congratulations Jason! glad you are happy with the services we have provided you with. Thank you for leaving such a kind review, and welcome to the Empire Auto Group family ❤️

Empire Auto Group Empire Auto Group
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November 11, 2021

Just got my bmw from empire auto. So happy and love the new suv. Everyone I have dealt with in there has been very kind and very helpful with everything. I wouldn't go anywhere else.

Written By: Laura D

Empire Auto Group responded on November 13, 2021

Congratulations Laura! glad you are happy with the services we have provided you with. Thank you for leaving such a kind review, and welcome to the Empire Auto Group family ❤️

Empire Auto Group Empire Auto Group
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Amazing

November 11, 2021

The staff at Empire Auto are amazing! First of all they make it very convenient having a location in the East and West end of the city but they also fight to get you the best approval possible. Will definitely recommend everyone I know here!

Written By: Bill

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Empire Auto Group Empire Auto Group
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November 08, 2021

Very dissatisfied with our service today as I had an appointment at 10am for a simple oil change and tire change. Was told it would take about an hour and a half, which turned into a 4 hour!!!!!! wait after asking why it was taking so long they told us it was due to shortage of workers, if you were understaffed then why are you taking in so many clients when you don't have the hands for it, not my first bad experience here. Only coming back for the free oil changes that we received from them. If your looking for a place quick and efficient this is NOT the place to go.

Written By: Shaila S

Empire Auto Group responded on November 11, 2021

Hi Shaila, We deeply regret that your experience with us was less than exceptional. That day we were under staffed by three techs on very short notice. We would like to rectify this situation. If you would like to discuss this matter further as we have tried to contact you multiple times, please contact Hesham or nick at your earliest convenience at 519-659-0888. Thank you.

Empire Auto Group Empire Auto Group
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November 03, 2021

Just gotta say these guys are brilliant. To cut it short they made the impossible work for me. A big shout out and thanks to Deepak and Alex for all that they’ve done to make this possible for me. Highly recommend Empire Auto Group. Cheers

Written By: Clifford J

Empire Auto Group responded on November 05, 2021

Congratulations Clifford! glad you are happy with the services we have provided you with. Thank you for leaving such a kind review, and welcome to the Empire Auto Group family ❤️

Empire Auto Group Empire Auto Group
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October 31, 2021

You guys are amazing! From the first day we talked we weren't sure it was going to work as I was financing from another place but then they offered us a Dodge Journey that we didn't really want we were set on the Hyundai Santa Fe! Mark worked his magic like crazy and got it approved for us after it was denied! A huge thank you to Mark and Dillion. Dillion driving out of his way for us to sign paper work. To Mark working his magic and getting us what we want. We are very pleased to be apart of the empire auto group! And will continue to be with you guys. We look forward to seeing yous this week! Thanks again mark and dillion

Written By: Darien H

Empire Auto Group responded on November 02, 2021

Congratulations Darien! glad you are happy with the services we have provided you with. Thank you for leaving such a kind review, and welcome to the Empire Auto Group family ❤️

Empire Auto Group Empire Auto Group
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Fantastic all around experience, couldn't ask for more.

October 30, 2021

Amazing service provided by Shaun in sales worked very hard to get me what I wanted at an affordable price, he really took the time and care to make the deal right for me from start to finish, it was a pleasure to deal with him and I appreciated the hard work he put in to get me In my 2018 toyota tacoma. I would highly recommend talking to Shaun if you're in the market for a vehicle, you will be looked after by the best. He kept in touch during the whole purchase process answering any and all questions quickly and very professionally. After the sale I was put in touch with Tom to finalize safety and delivery of my tacoma, he was great to deal with keeping me in the updates during the final steps to receiving my truck and did a great job coordinating delivery to cambridge for me as well. And last but not least is for the delivery driver Mark, he was very nice and punctual on my delivery had a professional attitude and very thorough on completing paperwork, very well spoken and sincere. It was a great pleasure from start to finish thank you so much to the team at empire

Written By: KEVIN

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There are no staff members associated with this review.

Empire Auto Group Empire Auto Group
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October 26, 2021

Had a amazing time great service they even gave me a check for my first payment went out of there way to get me the Features that I was looking forward to accommodate my baby and my other children I highly recommend them great service amazing people amazing cars

Written By: Tara W

Empire Auto Group responded on October 28, 2021

Congratulations Tara! glad you are happy with the services we have provided you with. Thank you for leaving such a kind review, and welcome to the Empire Auto Group family ❤️

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