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Empire Auto Group

282 Springbank Dr , London, ON, N6J1E9

Member since June 24, 2015

282 Springbank Dr London ON N6J1E9

Overall Score

4.7

Empire Auto Group

1497 Reviews

201
Empire Auto Group

Review Ratings Breakdown

Consumer Reviews

*Showing a selection of the total reviews available from Google.

*Showing a selection of the total reviews available from Facebook.

Empire Auto Group Empire Auto Group
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July 24, 2021

Deepak and Abi worked with me to find the right car at the right time. They extended efforts to process my paperworks and truly exemplified excellence in customer service. Deepak was prompt in answering my questions and guiding me throughout the whole buying process. Highly recommended!

Written By: alvin v

Empire Auto Group responded on November 25, 2021

Congratulations Alvin! glad you are happy with the services we have provided you with. Thank you for leaving such a kind review, and welcome to the Empire Auto Group family ❤️

Empire Auto Group Empire Auto Group
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July 23, 2021

Excellent service, friendly , I love my new car. Thank you to Thomas , Sam and Tom It was a pleasure meeting you all

Written By: Mary R

Empire Auto Group responded on November 25, 2021

Congratulations Mary! glad you are happy with the services we have provided you with. Thank you for leaving such a kind review, and welcome to the Empire Auto Group family ❤️

Empire Auto Group Empire Auto Group
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July 23, 2021

Written By: John L

Empire Auto Group responded on January 21, 2022

Congratulations John! glad you are happy with the services we have provided you with. Thank you for leaving such a kind review, and welcome to the Empire Auto Group family ❤️.

Empire Auto Group Empire Auto Group
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July 21, 2021

The experience I had received at empire auto group was amazing Nora and Shawn are great. I highly recommend this dealership!!!😊

Written By: Christina C

Empire Auto Group responded on November 25, 2021

Congratulations Christina! glad you are happy with the services we have provided you with. Thank you for leaving such a kind review, and welcome to the Empire Auto Group family ❤️

Empire Auto Group Empire Auto Group
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July 21, 2021

Huge thanks to Nicole, Kareem and Nick for all your help. You guys are amazing and I could not be happier with my new Audi Q3! I would recommend everyone I know to go see you guys. Top notch service.

Written By: josh m

Empire Auto Group responded on January 15, 2022

Congratulations Josh! glad you are happy with the services we have provided you with. Thank you for leaving such a kind review, and welcome to the Empire Auto Group family ❤️

Empire Auto Group Empire Auto Group
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July 20, 2021

I just bought a Nissan Rogue. Firstly I spoke with Nora. There is nothing bad I can say about her at all. I really feel like I have made a good friend in just a couple days. Shawn and Sam found my dream car with just me saying what I was looking for in an suv. They both were very friendly and efficient. I really did feel like they were trying to make customers happy. My experience there was nothing but positive and I definitely suggest anyone see the 3 of them for the best results

Written By: Tasha G

Empire Auto Group responded on January 15, 2022

Congratulations Tasha! glad you are happy with the services we have provided you with. Thank you for leaving such a kind review, and welcome to the Empire Auto Group family ❤️

Empire Auto Group Empire Auto Group
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July 17, 2021

Written By: Tom Y

Empire Auto Group responded on January 21, 2022

Congratulations Tom! glad you are happy with the services we have provided you with. Thank you for leaving such a kind review, and welcome to the Empire Auto Group family ❤️.

Empire Auto Group Empire Auto Group
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July 17, 2021

Good people very helpful and friendly

Written By: Abdullah A

Empire Auto Group Empire Auto Group
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July 15, 2021

Very poor communication level and poor service. Thanks for wasting our time

Written By: Karandeep S

Empire Auto Group responded on September 15, 2021

Thank We appreciate your feedback, in response to the situation regarding poor service, the dealership has stipulations that need to be met. When financing at the time you asked us to bend the rules and ignore the stipulations that the bank required in order to meet the full approval. We as dealer partners with the bank can not bend rules or ignore stipulations. Thank you again for your feedback.

Empire Auto Group Empire Auto Group
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July 15, 2021

Poor service

Written By: Baljinder M

Empire Auto Group responded on September 15, 2021

Thank you for your feedback, in this case us the dealer partners cannot participate in a straw deal and once you were attempting to provide more than one applicant at the time in order to gain a full approval caused our investigation team internally to flag your application at which point we could no longer proceed, sorry for the inconvenience but we cannot finance you.

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