Finch Chrysler
590 Wharncliffe Rd S , London, ON, N6J2N4
Member since February 27, 2019
590 Wharncliffe Rd S London ON N6J2N4Overall Score
Finch Chrysler1799 Reviews
389Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
August 23, 2019
Came here to check out a used X5, only to have a high pressure sales tactic pulled on me. Sorry, I won't be coming back here ever again.
Written By: L. D
Hi there! I'm very sorry to hear that you felt pressured during your visit. It was never our intention to rush you, and I apologize for that. If you would like to discuss your experience further, please don't hesitate to reach out to me directly at mbeernink@seefinchfirst.com. - Mike Beernink, Managing Partner
August 23, 2019
Came here to check out a used X5, only to have a high pressure sales tactic pulled on me. Sorry, I won't be coming back here ever again.
Written By: L. D
Hi there! I'm very sorry to hear that you felt pressured during your visit. It was never our intention to rush you, and I apologize for that. If you would like to discuss your experience further, please don't hesitate to reach out to me directly at mbeernink@seefinchfirst.com. - Mike Beernink, Managing Partner
August 23, 2019
Service Customers BEWARE of this Dealership. They quoted me over $4000.00 to fix my car so I took it to another out of Town Chrysler/Dodge dealership(20 min away)to get rediagnosed and everything FINCH said was wrong with it WAS NOT. It ended up costing me $700.00 to repair at the out of town Chrysler Dealership, where I received A+++ Customer Service (for reasons other than Finch had claimed) and it is running great! SHAME ON YOU FINCH!! Oh and unless you intend to refund me the $200.00 plus that you charged me to incorrectly diagnose my car by over $3000.00, please do not tell me how sorry you are to hear of my recent experience with your team.
Written By: Annie R
Hi Annie! I'm truly sorry to hear you had such a negative experience with our team. I would appreciate to be able to discuss your visit with you so that I can learn exactly what happened and, hopefully, be able to rectify the issue for you. Please contact me directly at jkelch@seefinchfirst.com. I look forward to hearing from you and making things right. - Jim Kelch, Service Manager
August 23, 2019
Service Customers BEWARE of this Dealership. They quoted me over $4000.00 to fix my car so I took it to another out of Town Chrysler/Dodge dealership(20 min away)to get rediagnosed and everything FINCH said was wrong with it WAS NOT. It ended up costing me $700.00 to repair at the out of town Chrysler Dealership, where I received A+++ Customer Service (for reasons other than Finch had claimed) and it is running great! SHAME ON YOU FINCH!! Oh and unless you intend to refund me the $200.00 plus that you charged me to incorrectly diagnose my car by over $3000.00, please do not tell me how sorry you are to hear of my recent experience with your team.
Written By: Annie R
Hi Annie! I'm truly sorry to hear you had such a negative experience with our team. I would appreciate to be able to discuss your visit with you so that I can learn exactly what happened and, hopefully, be able to rectify the issue for you. Please contact me directly at jkelch@seefinchfirst.com. I look forward to hearing from you and making things right. - Jim Kelch, Service Manager
August 14, 2019
Dealership great for service but horrible sales experience with recent purchase of 2019 jeep compass. Be careful of who you pick for sales don't be swayed by accolades hanging in offices...we were promised things that did not materialize!!
Written By: Janice S
Hi Janice! I'm very sorry to hear about your negative experience. I really appreciate your feedback and I will personally address it with my team. I trust that I have been able to address your concerns for the time being, but if you would like to discuss anything else, please don't hesitate to reach out to me at mbeernink@seefinchfirst.com. - Mike Beernink, Managing Partner
August 14, 2019
Dealership great for service but horrible sales experience with recent purchase of 2019 jeep compass. Be careful of who you pick for sales don't be swayed by accolades hanging in offices...we were promised things that did not materialize!!
Written By: Janice S
Hi Janice! I'm very sorry to hear about your negative experience. I really appreciate your feedback and I will personally address it with my team. I trust that I have been able to address your concerns for the time being, but if you would like to discuss anything else, please don't hesitate to reach out to me at mbeernink@seefinchfirst.com. - Mike Beernink, Managing Partner
August 13, 2019
Great prices, I might have even bought a Jeep there but I couldn't find a sales representative after searching for 30 mins on their lot.
Written By: Mike F
Hi Mike! I'm very sorry to hear about your negative experience. Your feedback means a lot to us, and I will be addressing it with my team. I would like to discuss your visit with you directly and, hopefully, rectify the issue for you. Please reach out to me directly at mbeernink@seefinchfirst.com. - Mike Beernink, Managing Partner
August 13, 2019
Great prices, I might have even bought a Jeep there but I couldn't find a sales representative after searching for 30 mins on their lot.
Written By: Mike F
Hi Mike! I'm very sorry to hear about your negative experience. Your feedback means a lot to us, and I will be addressing it with my team. I would like to discuss your visit with you directly and, hopefully, rectify the issue for you. Please reach out to me directly at mbeernink@seefinchfirst.com. - Mike Beernink, Managing Partner
August 12, 2019
Written By: Tj M
Thank you for your 5-star review, Tj!
August 12, 2019
Written By: Tj M
Thank you for your 5-star review, Tj!
