+15196861988

Finch Chrysler

590 Wharncliffe Rd S , London, ON, N6J2N4

Member since February 27, 2019

590 Wharncliffe Rd S London ON N6J2N4

Overall Score

4.4

Finch Chrysler

1799 Reviews

389
Finch Chrysler

Review Ratings Breakdown

Consumer Reviews

*Showing a selection of the total reviews available from Google.

*Showing a selection of the total reviews available from Facebook.

Finch Chrysler Finch Chrysler
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August 06, 2019

Craig Harwood met me on the used car lot and got the ball rolling from there. Within a short period of time I had purchased my dream vehicle. It was my birthday and he and everyone there made it special. It was very personalized.

Written By: Denise C

Finch Chrysler responded on December 11, 2020

Thank you for your review, Denise! We're happy Craig and our team were able to help you with your purchase and make sure you had a great experience - especially on your birthday! Enjoy your vehicle and if we can ever do anything else for you, please don't hesitate to reach out. We're here for you!

Finch Chrysler Finch Chrysler
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August 05, 2019

I loved my service at Finch! My sales guy was Justin and he went above and beyond for me! I will def be going back for another vehicle to him!

Written By: I C

Finch Chrysler responded on December 15, 2020

Thank you so much for your review! We're so happy you had a great experience with Justin! Enjoy your vehicle!

Finch Chrysler Finch Chrysler
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August 05, 2019

I loved my service at Finch! My sales guy was Justin and he went above and beyond for me! I will def be going back for another vehicle to him!

Written By: I C

Finch Chrysler responded on December 11, 2020

Thank you so much for your review! We're so happy you had a great experience with Justin! Enjoy your vehicle!

Finch Chrysler Finch Chrysler
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August 02, 2019

Great staff and service

Written By: Heather C

Finch Chrysler responded on December 15, 2020

Thank you so much for your kind feedback, Heather!

Finch Chrysler Finch Chrysler
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August 02, 2019

Great staff and service

Written By: Heather C

Finch Chrysler responded on December 11, 2020

Thank you so much for your kind feedback, Heather!

Finch Chrysler Finch Chrysler
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July 31, 2019

Written By: Jose A

Finch Chrysler responded on December 11, 2020

Thank you for your review, Jose! If there is anything we can improve to make your future visits even better, please don't hesitate to let us know!

Finch Chrysler Finch Chrysler
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July 31, 2019

Bought my new truck here. Justin was great and made everything so easy!! He also helped out with any questions I had after the sale was complete. The service department was awesome, and they even gave me a loner vehicle when I brought it in.

Written By: crystal m

Finch Chrysler responded on December 11, 2020

Thank you for sharing, Crystal! We're happy you had a wonderful experience with Justin and our service team! Enjoy your car, and if there is anything else we can help you with in the future, please don't hesitate to let us know!

Finch Chrysler Finch Chrysler
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July 26, 2019

Just looking at cars, thinking of trading mine in

Written By: WENDY P

Finch Chrysler responded on December 11, 2020

Thank you, Wendy! Our team would be happy to help you find the perfect vehicle for you!

Finch Chrysler Finch Chrysler
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July 24, 2019

Josh was great. The vehicle was delivered with low coolant levels, (needed orange 1), and the tires about 4 pounds lower than the door sticker specification.

Written By: Patrick F

Finch Chrysler responded on December 11, 2020

Thank you so much, Patrick! We're happy you had a great experience with Josh! Enjoy your vehicle!

Finch Chrysler Finch Chrysler
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July 23, 2019

I purchased a Jeep Compass from this dealership Jan 2 2017. One month later I returned for my first visit to service for a leaking sunroof. I have been to this dealership no less then 8 times over the last 2.5 years to rectify the issue. I have been told everything from - you left it open - to its not leaking there is no problem. Each time I have been told it is my responsibility to get to and from the dealership for warranty work. If there is no leak, or your not able to diagnose the problem why is the water pouring out of the overhead lights onto myself and my passenger? I have been treated rudely and disrespectfully. The amount of human error on part of the dealership to fix this problem is ridiculous, missing bolts and improper placement of the sunroof leading to subsequent visits is unacceptable. This last time finally it was decided to replace the sunroof assembly, all the while the sales manager suggest that I trade it in to purchase something new. BEWARE buying a used vehicle as I am sure they pass off problem vehicles to unsuspecting victims. This time when I got my Jeep back I was given the paper work and the keys with out explanation of what was all done, and told to go find my vehicle around the side someplace. Thanks a lot. My Jeep was returned with no gas when it had at least a 1/4 tank, the sunroof is covered in white lines and dirty fingerprints, the sun blocker is dirty with black marks, and the water that was flowing all over the radio and console area was left to leave water marks. I asked for a call back from the service manger today, and have yet to receive a call. To make a long story short, do yourself a favor and purchase and service your vehicle elsewhere. Maybe rethink Jeep while your at it.

Written By: Lindsay

Finch Chrysler responded on December 15, 2020

Hi Lindsay! I apologize for all the problems you have experienced. I have reached out to you and my team and I will do everything we can to make sure your concerns are addressed and the issues are fixed. If you have any other questions in the time being, please let me know. - Jim Kelch, Service Manager

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