590 Wharncliffe Rd S , London, ON, N6J2N4
Member since February 27, 2019
590 Wharncliffe Rd S London ON N6J2N41799 Reviews
389*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
August 06, 2019
Craig Harwood met me on the used car lot and got the ball rolling from there. Within a short period of time I had purchased my dream vehicle. It was my birthday and he and everyone there made it special. It was very personalized.
Written By: Denise C
Thank you for your review, Denise! We're happy Craig and our team were able to help you with your purchase and make sure you had a great experience - especially on your birthday! Enjoy your vehicle and if we can ever do anything else for you, please don't hesitate to reach out. We're here for you!
August 05, 2019
I loved my service at Finch! My sales guy was Justin and he went above and beyond for me! I will def be going back for another vehicle to him!
Written By: I C
Thank you so much for your review! We're so happy you had a great experience with Justin! Enjoy your vehicle!
August 05, 2019
I loved my service at Finch! My sales guy was Justin and he went above and beyond for me! I will def be going back for another vehicle to him!
Written By: I C
Thank you so much for your review! We're so happy you had a great experience with Justin! Enjoy your vehicle!
July 31, 2019
Bought my new truck here. Justin was great and made everything so easy!! He also helped out with any questions I had after the sale was complete. The service department was awesome, and they even gave me a loner vehicle when I brought it in.
Written By: crystal m
Thank you for sharing, Crystal! We're happy you had a wonderful experience with Justin and our service team! Enjoy your car, and if there is anything else we can help you with in the future, please don't hesitate to let us know!
July 24, 2019
Josh was great. The vehicle was delivered with low coolant levels, (needed orange 1), and the tires about 4 pounds lower than the door sticker specification.
Written By: Patrick F
Thank you so much, Patrick! We're happy you had a great experience with Josh! Enjoy your vehicle!
July 23, 2019
I purchased a Jeep Compass from this dealership Jan 2 2017. One month later I returned for my first visit to service for a leaking sunroof. I have been to this dealership no less then 8 times over the last 2.5 years to rectify the issue. I have been told everything from - you left it open - to its not leaking there is no problem. Each time I have been told it is my responsibility to get to and from the dealership for warranty work. If there is no leak, or your not able to diagnose the problem why is the water pouring out of the overhead lights onto myself and my passenger? I have been treated rudely and disrespectfully. The amount of human error on part of the dealership to fix this problem is ridiculous, missing bolts and improper placement of the sunroof leading to subsequent visits is unacceptable. This last time finally it was decided to replace the sunroof assembly, all the while the sales manager suggest that I trade it in to purchase something new. BEWARE buying a used vehicle as I am sure they pass off problem vehicles to unsuspecting victims. This time when I got my Jeep back I was given the paper work and the keys with out explanation of what was all done, and told to go find my vehicle around the side someplace. Thanks a lot. My Jeep was returned with no gas when it had at least a 1/4 tank, the sunroof is covered in white lines and dirty fingerprints, the sun blocker is dirty with black marks, and the water that was flowing all over the radio and console area was left to leave water marks. I asked for a call back from the service manger today, and have yet to receive a call. To make a long story short, do yourself a favor and purchase and service your vehicle elsewhere. Maybe rethink Jeep while your at it.
Written By: Lindsay
Hi Lindsay! I apologize for all the problems you have experienced. I have reached out to you and my team and I will do everything we can to make sure your concerns are addressed and the issues are fixed. If you have any other questions in the time being, please let me know. - Jim Kelch, Service Manager