Laurentian Chrysler
440 Falconbridge Rd, , Greater Sudbury, ON, P3A 4S4
Member since January 07, 2016
440 Falconbridge Rd, Greater Sudbury ON P3A 4S4Overall Score
Laurentian Chrysler1770 Reviews
740Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
Repairs to Dodge 3500
November 01, 2017
Good service, trust in assigned mechanic. However, availability of car after service hours (Saturday) for out of town customers would be more customer focused. Travel plans changed and sales department had no access to service department after hours for keys and invoice.
Written By: JOHN
John, thank you for your review. We appreciate hearing your feedback.
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In and out very quickly after oil change
October 26, 2017
The staff was very friendly and answered all my questions and concerns. The minimum number of words should be lowered - I had an oil change and had minimal interaction with staff, they did answer my question.
Written By: PATRICK W
It was our pleasure to service your vehicle for you Patrick! Thank you for your feedback.
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Shuttle Service delays
October 25, 2017
The Shuttle service is very slow, unorganized and resulted in much longer than anticipated absence from work for my wife.
Written By: SCOTT
Scott, we apologize for the longer than anticipated wait time. Thank you for your feedback.
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Did not get what I was promised in contract
October 25, 2017
Was promised remote start and put in contract to buy the truck. Went in for first oil change and remote start installation. You guys had my truck from 8-3 and then could not install the remote start because apartently there’s a conflict with the rebel NOONE knew about. And after all that and having my truck all day I was still forced to pay 67 dollars for the oil change.
Written By: JASON D
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Oil Change
October 25, 2017
The time to do the oil change was way too long. 2 hours. They did compensate me with a free oil change. Which was very appreciated. However, the oil change was not done properly and the oil cap was left not on. It's lucky I checked two days later. I did receive an apology and asked to come back to check the vehicle. Will try again and provide more feedback on the next visit.
Written By: LYLE D
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Laurentian Chrysler
October 25, 2017
Stan Paris and the Laurentian Chrysler staff made it very comfortable and easy to buy my first vehicle. Amazing Crew
Written By: CODY J
Cody, thank you for the awesome words. Congratulations on purchasing your first vehicle. We know you will love it!
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Repairs requested not completed
October 25, 2017
Repair requested to replace part under warranty, as advised by my regular mechanic. Part was fixed with bandaid solution, not replaced. Issue persisted and a second appointment was required, leaving me without a vehicle for the second time in less than a week. The last time I required servicing, 3 appointments were required before the issue was fixed.
Written By: LAUREL I
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Good people. Appeared to be a well-run shop. Positive first-time experience.
October 24, 2017
Able to be seen quickly. Easy to make appointment. Jamie excellent at Service Desk. Guaranteed time of call (noon) not met, but after leaving message for shop, Jamie called soon after that all was done. Shuttle driver courteous and very prompt.
Written By: MARCIA A
Marcia, we are so happy to hear you had a great first experience! Thank you so much for your review. We look forward to seeing you again in the future.
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work not done properly
October 23, 2017
had a small leak of transmission fluid at my transmission, a few days after repair, leak was worse than initial leak, I have transmission fluid all over my brick driveway, not an easy chore to clean if it comes out, had to return to dealership to have work redone, lost time, lost money, mess to clean in my driveway, rework was done today, hopefully it wont leak again
Written By: TONY
Tony, we apologize that the leak continued. Thank you for your feedback.
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October 20, 2017
Written By: Claudette W
Claudette, we appreciate your awesome review!
