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Empire Auto Group

282 Springbank Dr , London, ON, N6J1E9

Member since June 24, 2015

282 Springbank Dr London ON N6J1E9

Overall Score

4.7

Empire Auto Group

1511 Reviews

201
Empire Auto Group

Review Ratings Breakdown

Consumer Reviews

*Showing a selection of the total reviews available from Google.

*Showing a selection of the total reviews available from Facebook.

Empire Auto Group Empire Auto Group
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February 01, 2025

This place is a joke! They make it sound like there nice and they will do this and that untill they give you the run around and dont respond. Said the car would be full was just under 3/4 said they would give this and that for all the inconvenience and have received nothing. Stay away

Written By: Melissa E

Empire Auto Group responded on February 03, 2025

Hello Melissa, I appreciate you taking the time to share your feedback regarding your recent visit here. I would like the opportunity to discuss your recent car-buying experience with our Sales Team regarding the level of customer care that you encountered. Can you please send your contact information to me? I look forward to hearing from you. amanda@pmol.ca

Empire Auto Group Empire Auto Group
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February 01, 2025

Best service from Deepak and alex, had the best customer service and they helped me to find the best car. Will recommend them.

Written By: Harish r

Empire Auto Group responded on February 02, 2025

Thank you for recommending our team at Empire Auto Group East. It's wonderful to hear you were assisted in finding the best car.

Empire Auto Group Empire Auto Group
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January 31, 2025

(Translated by Google) The saleswoman, Wendy, is a very kind person. The fact that she speaks Spanish makes the experience of buying a vehicle, as in my case, in a country I'm not very familiar with, much easier. I recommend her for her sincerity, empathy, respect, and appreciation for us, her customers. (Original) La vendedora Wendy es una persona muy amable, el hecho que hable español convierte la experiencia de comprar un vehiculo como en mi caso en un pais que no conozco muy bien , en algo mucho mas facil de hacer. La recomiendo por su sinceridad, empatia, respeto y aprecio por nosotros , sus clientes.

Written By: Nestor D

Empire Auto Group responded on February 01, 2025

Nos alegra mucho que su experiencia con nuestro equipo haya sido positiva. Agradecemos sus amables palabras y esperamos que disfrute de su nuevo vehículo de Empire Auto Group East.

Empire Auto Group Empire Auto Group
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January 30, 2025

I took a Jetta today from empire auto group and I had an incredible experience , Depak help me out to get the car approved,Wmk 🙏.

Written By: Charan S

Empire Auto Group responded on January 31, 2025

Thanks for sharing your experience with Empire Auto Group East. I'm glad to hear our team could assist you with your Jetta. Safe travels!

Empire Auto Group Empire Auto Group
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January 29, 2025

(Translated by Google) Wendy's offers excellent customer service. I was very satisfied with her attention. Deepak helped us in every way. His service is excellent. (Original) Wendy abrí da un excelente servicio al cliente. Quede muy satisfecha con su atención. Deepak nos ayudó en todo su servicio es excelente.

Written By: tatiana v

Empire Auto Group responded on January 31, 2025

Gracias por compartir tu experiencia. Nos alegra saber que nuestro equipo te atendió tan bien en Empire Auto Group East.

Empire Auto Group Empire Auto Group
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January 29, 2025

Great customer service from Deepark and Alex. They took their time to attend to my every needs. I highly recommmend!

Written By: Idris R

Empire Auto Group responded on January 30, 2025

We're pleased you had a positive experience with our team. Your recommendation means a lot to us at Empire Auto Group East.

Empire Auto Group Empire Auto Group
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January 25, 2025

I recently had the pleasure of working with Wendy (Sales Specialist) at Empire Auto Group, and I couldn’t be more impressed! From the moment I walked in, she greeted me with a friendly attitude and took the time to understand exactly what I was looking for. Wendy was extremely knowledgeable about the vehicles and options available and never made me feel rushed or pressured. She answered all my questions, offered great advice, and worked with me to find the perfect car that fit my budget and needs. The entire process was smooth, transparent, and hassle-free. It’s clear that Wendy truly cares about their customers. I left the dealership feeling not only satisfied but excited about my new car! Highly recommend Wendy to anyone looking to buy a vehicle – truly a top-notch experience.

Written By: HNIN W

Empire Auto Group responded on January 26, 2025

Thank you so much for sharing your wonderful experience with our team at Empire Auto Group East. We're glad to hear the process was smooth and that you're excited about your new car. Wishing you many enjoyable drives ahead!

Empire Auto Group Empire Auto Group
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January 23, 2025

Very good customer service,friendly staff.

Written By: Souad J

Empire Auto Group responded on January 24, 2025

We're pleased to hear such great feedback about our team at Empire Auto Group East. Thank you and take care.

Empire Auto Group Empire Auto Group
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January 21, 2025

Excellent service

Written By: Paola P

Empire Auto Group responded on January 22, 2025

Thank you for your review. We're glad to hear about your positive experience with Empire Auto Group East.

Empire Auto Group Empire Auto Group
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January 21, 2025

Written By: yalia s

Empire Auto Group responded on January 23, 2025

Thank you for the great rating. Take care!

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