1700 Waverley St , Winnipeg, MB, R3T5V7
Member since March 15, 2016
1700 Waverley St Winnipeg MB R3T5V71664 Reviews
597*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
December 01, 2024
Well today we finally bought a 2024 Hyundai Santa Cruz ultimate! Tony Dang is a great sales professional ! 2 years ago I had researched the Ioniq 5 . We had put a deposit down however there was a shortage of EV’s . Manitoba was low on getting EV inventory so unfortunately we had to settle for a different EV. We went back in the summer of 2024 and Tony refunded our deposit no issues. While there we were looking for a vehicle to tow our boat , I have a 23 year truck that’s ready for the heap pile . Truck prices are crazy and gas unreal . While there we saw the Santa Cruz, Tony explained the towing capacity and features and my wife really loved the vehicle! We didn’t want your standard truck which you see all the time ! We loved the interior, storing capacity and all the great features. I figured we could use the Santa Cruz in the winter saving mileage on our other vehicle and then in the summer use the Santa Cruz to take the boat 2 kms to the launch and back while using our EV to go back and forth to the lake. We had been their a few times and Tony was really patient which I can tell you is absolutely amazing! I’d recommend Tony to any and all my friends and plan on doing this. Well we missed out on the Trend package however Tony went to bat for us a secured an amazing price after speaking to his boss Graham Millar ! Thanks Graham! We are looking forward to picking up our new Santa Cruz this coming week ! I’d suggest Murray Hyundai and especially Tony ! He knows his stuff as I researched the Santa Cruz and he answered our questions and their was no sales pressure! Truly amazing and I’ve bought many vehicles ! Do your own homework however you won’t be disappointed by going to Murray Hyundai and actually will enjoy the process ! Tony I’ll be back to buy another EV and will be coming to you ! Thanks for the great service ! If I could I’d give you 10 Stars ! Go Chiefs !
Written By: Kc J
Thank you KC. And congratulations on our purchase!
October 30, 2024
I will no longer be using this location at all ! I called to book my car in as what is wrong should be under warranty and this is the location I purchased my vehicle from. The women on the phone made me feel stupid and was rude . When I was asked what my vehicles Vin number and mileage was I expressed that because I had to leave a voice mail and be called back I am now at work and cannot leave to look at my car . I was met with silence and then was asked “ well are you going to see how many kilometres your car has “. Once I repeated I was at work and cannot leave I was met with a tone like I annoyed them and was told “ we can get it from you when you come in then “. Due to my father being the co owner of the car I was not taken seriously when explaining what was happening with my car . My father then called to speak to the service manager to express his frustrations as both my mom and I have now had the same experience with Murray Hyundai in the last year . The manager seemed to only be concerned on getting my car in to their location for an appointment and kept talking over my dad . Once my dad stated that I would be going to another location then he was able to speak without being spoken over . So frustrating when our family has supported this location for years by buying our vehicles here .
Written By: Sam F
We appreciate your comments. We are disappointed to hear that your experience was less than positive. We will be sure to share your comments with our team so that we can explore any opportunities for improvement in the future.
October 30, 2024
Dissapointing customer service. Called several times to make an appointment for yearly service, left several voice mails and no answered or called back, so my business went to Birchwood. It is sad, as I wanted to upgrade to a Palisade, but I guess will go somewhere where they answers their phones.
Written By: Adrian B
We are sorry to hear you had a less than enjoyable experience. We will be sure to share your comments with our team so that we can explore opportunities for improvement.
October 25, 2024
Excellent service department and John did a fantastic job getting my car back to me in a timely manner. I was not expecting to get it until a week or so but was happy to receive my vehicle within two days of my tire going flat. Process initially wasn’t smooth but I was very impressed with John’s service! 😊
Written By: ERSC
Thank you for the 5 stars!
September 27, 2024
Did a good job on some recall work but getting an appointment or anyone to return your call (even when you're told by someone your call will be returned) is impossible. Customer service is pretty much non existent.
Written By: Lisa H
Thank you for your comments, Lisa. We will share this with our team so that we can explore opportunities for improvement.
