Jackson's Toyota
181 Mapleview Dr W , Barrie , ON, L4N9E8
Member since February 18, 2014
181 Mapleview Dr W Barrie ON L4N9E8Overall Score
Jackson's Toyota3987 Reviews
1885Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
December 02, 2021
Just received our new 22 Sienna from Jacksons Toyota!! Bill L our salesman was amazing and I recommend him if you are looking for a new Toyota. Thanks again
Written By: Mike T
Hi Mike, Thank you for the review. Have a great day!
December 01, 2021
Sales: Andrew Black is great, and highly recommended him for anyone. I will keep going back just to deal with him. To management: better keep him happy, as he's making up for a whole host of problems in your organization. However, the rest of the sales and service department is definitely suffering from "big company disease": pass the buck, slow response, slow service appointments, putting the burden on customers, "let me talk to my manager" gimmick, etc etc. I've seen the deterioration over the last 10 years as plain as day. How can a drive through oil change place manage to keep appointments to under 30 minutes when Jackson's can't? (Answer: Jackson's needs some lessons in the Toyota Production System...lesson 1: customer always first!).
Written By: Matt E
Service from start to finish was Fantastic!
December 01, 2021
I had a scheduled appointment to have snow tires put on and a request for a fog light replacement. Shortly after checking, Derek, my Sales Advisor called to advise me that there was a fuel pump recall and wondered if I could leave the vehicle an extra day so he could have the part ordered in and get everything done at once. I had forgotten about the recall and was so glad he caught that. Everything was done efficiently and I was kept up to date all along. Another great service visit at Jackson’s Toyota, Barrie. Everyone is always great there and very welcoming. Big thank you to Derek Rausch!
Written By: SHERI
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View ProfileJackson’s Toyota Service dept exceeded my expectations overall!
November 30, 2021
I had my tires swapped, and oil changed. The overall experience was excellent, and the price was right. Good job!
Written By: TOM
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November 28, 2021
Written By: Brian C
Hi Brian, Thank you for the rating.
November 27, 2021
Written By: Glucose P
Hi there, Thank you for the rating.
November 27, 2021
Written By: Bob G
Hi Bob, Thank you for the rating.
Brake bulb
November 24, 2021
From the moment we dropped off our vehicle until we picked it up, we were treated well. We came to get a brake bulb replaced.
Written By: SAIHARAN
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View ProfileGreat service at Jackson Toyota
November 24, 2021
Serviced vehicle following Toyota recall. Very professional. Loved the new covid measures. They took the time to ensure that my vehicle was I food shape
Written By: RANKLYN
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November 24, 2021
This morning in -3 degrees my brand new car's window fell off the track. Horrible 40 minute drive to work, and horrible time getting it up. I braced myself for what I assumed was going to be a horrendous debate over warantee as it normally is with dealerships these days. I was pleasantly surprised when Jodie Bacon answered the phone and made my day. She was so amazingly helpful, this woman turned my day around and didn't stop there. She went the extra mile to help me and offered all explanation, even went on Google herself to help me plan my drive times. Toyota made an excellent choice in bringing her onto the team. I personally work in automotive myself and I know companies would pay an arm and a leg for her quality of work and customer care. Yall better take good care of Jodie, or I'll have to ask my boss if we're hiring.
Written By: Kenna k
Hi Kenna, Thank you for the review. Have a great day!
