Brantford Honda

October 02, 2018

Written By: Rami K

September 30, 2018

5 star service from beginning to end!! We just drove off the lot today with our new Honda Civic. It is a new car for our daughter. We went into several dealerships looking for the right car. I can tell you, without a doubt, Brantford Honda is different. We worked with Mike Anderson, who felt more like a friend then a salesman. He had our best interests at heart, was patient and made things happen for us. It is almost old school customer care. Customer focused and satisfaction is key. We love the car. Scott spent a great deal of time going through the operation of the vehicle before we drove it off the lot. We are thrilled and could not wait to post the positive review about this gem of a dealership!! Highly recommended!!!

Written By: Michelle I

September 30, 2018

5 star service from beginning to end!! We just drove off the lot today with our new Honda Civic. It is a new car for our daughter. We went into several dealerships looking for the right car. I can tell you, without a doubt, Brantford Honda is different. We worked with Mike Anderson, who felt more like a friend then a salesman. He had our best interests at heart, was patient and made things happen for us. It is almost old school customer care. Customer focused and satisfaction is key. We love the car. Scott spent a great deal of time going through the operation of the vehicle before we drove it off the lot. We are thrilled and could not wait to post the positive review about this gem of a dealership!! Highly recommended!!!

Written By: Michelle I

September 29, 2018

Great staff from sales to service. Some management and front desk might needs more training but overall good experience.

Written By: Ash

September 24, 2018

Took my first Honda to these guys for service over the years. Have bought two more since then. Service guys are great.

Written By: Peter L

September 24, 2018

Took my first Honda to these guys for service over the years. Have bought two more since then. Service guys are great.

Written By: Peter L

September 19, 2018

First off I never write reviews. I'm a firm believer in Karma and treating your fellow man with kindness, honesty and respect. Im not going to mention the rep that dealt with them as he may hopefully recognize that taking advantage of the elderly is not cool and what goes around will eventually come around. Im hoping that a service manager will take a look at the review and contact for more info. I was thoroughly disappointed in the service provided by xxxx. My elderly parents went to get their brake pads replaced. They have approx 45000km on their civic. Somehow they were convinced that they need to get their rotors done at the same time. My dad insisted that he never requested the rotors to be done. Classic upsell by xxxx. I came to the dealership to pay for the work and Xxxx was berating them when I showed up on how do you get brake pads replaced without getting rotors replaced. You can do one without the other. Especially with only 45 clicks its soo unlikely that anything was wrong with the rotors. I just thought he was very unprofessional and walked out of the dealership feeling as if my parents had been conned. Bill was triple what we expected due to other work. Feeling extremely dejected about Brantford Honda. I was born and raised in the city and disappointed that this dealership shares the same name as our town.

Written By: A T

September 19, 2018

First off I never write reviews. I'm a firm believer in Karma and treating your fellow man with kindness, honesty and respect. Im not going to mention the rep that dealt with them as he may hopefully recognize that taking advantage of the elderly is not cool and what goes around will eventually come around. Im hoping that a service manager will take a look at the review and contact for more info. I was thoroughly disappointed in the service provided by xxxx. My elderly parents went to get their brake pads replaced. They have approx 45000km on their civic. Somehow they were convinced that they need to get their rotors done at the same time. My dad insisted that he never requested the rotors to be done. Classic upsell by xxxx. I came to the dealership to pay for the work and Xxxx was berating them when I showed up on how do you get brake pads replaced without getting rotors replaced. You can do one without the other. Especially with only 45 clicks its soo unlikely that anything was wrong with the rotors. I just thought he was very unprofessional and walked out of the dealership feeling as if my parents had been conned. Bill was triple what we expected due to other work. Feeling extremely dejected about Brantford Honda. I was born and raised in the city and disappointed that this dealership shares the same name as our town.

Written By: A T