Empire Auto Group
282 Springbank Dr , London, ON, N6J1E9
Member since June 24, 2015
282 Springbank Dr London ON N6J1E9Overall Score
Empire Auto Group1497 Reviews
201Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
September 28, 2020
Al and Kareem made buying a car from them very easy and joyful i would recommend anyone that's looking for a good used vehicle to call al at empire auto group west
Written By: Dwayne K
Hi Dwayne, Thank you for your feedback! I'm happy to hear you had such a pleasant experience at our dealership. It is our goal to ensure all of our customers are happy. We hope to see you again soon!
Excellent,
September 24, 2020
Sam provided excellent service, lt was a pleasure working with him he was devoted and worked hard on my behalf too find me exactly what l wanted. He truly provided me with an amazing experience, friendly, dedicated and worked hard on my behalf. No disappointments l will continue using empire auto group and recommend their services. Thanks Sam
Written By: Brenda
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September 23, 2020
Sam, Shaun were great to deal with, they went above and beyond to help me get the best vehicle at the best possible price, also helped me get out of a super high interest loan, great experience highly recommend these two individuals.
Written By: Kevin H
Hello Kevin, Your feedback is greatly appreciated! We are so glad to hear that Sam and Shawn did such an amazing job for you. Our goal as a team is to ensure all our customers are happy and satisfied. We hope you are enjoying your new vehicle. Don't forget about our 2 years of free oil changes provided by us, included on purchases of our all certified vehicles! We hope to see you again soon.
September 18, 2020
Sam and Shawn went above & beyond to help me and my family get an awesome vehicle! Even with having not so good credit, they did everything they could and came through for us in the end!! Highly recommend😄👏
Written By: Alyssa F
Hello Alyssa, Thank you for providing such an amazing review, your feedback is greatly appreciated! We hope to see you again for any of your car needs. Don't forget about our 2 years of free oil changes provided by us, included on purchases of our all certified vehicles!
September 18, 2020
Second time buying a vehicle from Empire! Both times have been easy and stress free. Sales staff always went above and beyond.
Written By: Leeann S
Hi Leeann! Thank you for taking the time to provide feedback, it is greatly appreciated! I'm so happy to hear you're happy with your experience. Happy customers are our main priority! So glad you chose to stay with Empire Auto for another car purchase. We hope to see you again soon. Don't forget about our 2 years of free oil changes provided by us, included on purchases of our all certified vehicles!
September 17, 2020
I just recently purchased and Audi q3 with the help of Kareem and al, they are incredible and help me get my dream car! I would recommend them to anyone they are very friendly, and they know what they are doing! I am forever great full and extremely happy with my purchase! I recommend to anyone to go see them if you’re looking to purchase a vehicle!!!!!!
Written By: danielle g
Hello Danielle, Thank you for taking the time to provide feedback, it is greatly appreciated! We are so happy to hear we got you into your dream car. Kareem and Al are wonderful members of our team. We are grateful to have you as a customer.
September 15, 2020
Shawn and Osman were fantastic. Shawn worked with me to get the vehicle I needed. The concern and honesty he showed was heartfelt. These guys are not about the turn over but about the concern for the individual's needs and affordability. I will not hesitate to use them again or recommend them to friends. Nazman was fantastic at explaining the paperwork as well.
Written By: Donna D
Hi Donna! Thank you for taking the time to provide feedback, it is greatly appreciated! So glad to hear you were treated so well by our team members. Our goal is to make all our customers feel great, and happy with their purchases. We hope you are enjoying your new vehicle! Don't forget about our 2 years of free oil changes provided by us, included on purchases of our all certified vehicles. Hope to see you again!
Empty promises forced buy
September 03, 2020
Purchased a 2015 jeep wrangler Everything on it was suppose to be fixed and a good vehicle and they also told me that in 6 months i would be able to get the vehicle i want. Car showed up 3 months late missing parts keys wont work in door locks so cant even lock the vehicle!! Not detailed car looked like it was off roading before they dropped it off called about broken pieces upon drop off and was told service would contact me 7 months later still nothing! Suspension is gone keys dont work missing interior trim!! I was told everything would be taken care of and it wasn’t! Over priced not helpful!! I would recommend finding any other dealership!! Unless you feel like being ripped off worst car buying experience ever felt forced into buying something i did not want with there empty promises
Written By: Matt
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There are no staff members associated with this review.
August 27, 2020
There is some change in service at this place, and in fact it is the first time I experience good professional follow-up after purchase. I did not have good experience with the mechanic that was working there before but I think they have changed him. Moe takes things seriously and understands what customers need and knows how to respond to that. He has taken responsibility to follow-up with my request and he did it in an awesome way with the help of his co-worker Nisreen. Thank you to the admins that they had done that step of changing the old mechanic.
Written By: manal a
Hi Manal, Thank you for your review! We are thrilled to hear that you had a wonderful experience at our auto shop and with Monzir & Nisreen! Monzir was really happy to hear what you had to say & is glad we were able to leave a positive impression! Have you heard of our referral rewards program? If you send someone our way, and they purchase a car from us, we'll give you a $200 cheque! Welcome to the Empire Auto Group Family!
August 24, 2020
Empire group is the best in service. I am so pleased with the van I bought in feb. Best vehicles and service. Highly recommended.
Written By: Brenda R
Thank you for your review, Brenda! We're happy to know that your experience with us was worth 5 Stars! Don't forget our referral program - if your refer your friends and family to us, and they purchased a Certified vehicle from us, you recieve a $200 Bonus! Enjoy your new vehicle!
