+17055668400 https://d1hgj0yy0rp5w9.cloudfront.net/tmp/2018/09/25/debbf4bb1d166c7c4d52f6b3316c514b.jpg

Laurentian Chrysler

440 Falconbridge Rd, , Greater Sudbury, ON, P3A 4S4

Member since January 07, 2016

440 Falconbridge Rd, Greater Sudbury ON P3A 4S4

Overall Score

4.2

Laurentian Chrysler

1778 Reviews

740
Laurentian Chrysler

Review Ratings Breakdown

Consumer Reviews

*Showing a selection of the total reviews available from Google.

*Showing a selection of the total reviews available from Facebook.

Laurentian Chrysler Laurentian Chrysler
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July 27, 2017

Written By: Carol H

Laurentian Chrysler responded on December 11, 2020

Thank you for the rating Carol!

Laurentian Chrysler Laurentian Chrysler
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July 27, 2017

Written By: Carol H

Laurentian Chrysler responded on December 15, 2020

Thank you for the rating Carol!

Laurentian Chrysler Laurentian Chrysler
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July 26, 2017

Written By: Dave L

Laurentian Chrysler responded on December 15, 2020

Thank you so much Dave!

Laurentian Chrysler Laurentian Chrysler
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July 26, 2017

Written By: Dave L

Laurentian Chrysler responded on December 11, 2020

Thank you so much Dave!

Laurentian Chrysler Laurentian Chrysler

Lack of service and communication

July 26, 2017

I have been waiting for over 3 months for a referral check from my salesman that doesn't return my phone calls. I have been waiting on a call back for a warranty claim for 2 months My last claim was a lot of none returned phone calls and broken promises. I was told I would have answers by a certain date or time of day and never received them. I scheduled an appointment and brought my vehicle in for a recall and there were no parts to do the work. This is an appointment that was standing for 2 weeks, and The lack of parts should have been realized before I brought my vehicle in. Recall T15 - which I am still waiting on parts for.

Written By: SCOTT A

Laurentian Chrysler responded on July 27, 2017

We are so very sorry Scott. Our Service Manager Ray Duguay will be in contact with you shortly to resolve these issues.

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Laurentian Chrysler Laurentian Chrysler

ok

July 26, 2017

instead of changing the part he greased it it was done I left quick I hope it does not have come back

Written By: BRIAN S

Laurentian Chrysler responded on July 26, 2017

Please contact our Service Manager Ray Duguay at 705-566-8400 if it gives you any issues Brian.

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Laurentian Chrysler Laurentian Chrysler

Pleasant

July 26, 2017

Staff was very friendly professional and accommodating although the price of my o change was higher then expected therefore will probably not get oil change s there anymore

Written By: LESLEY J

Laurentian Chrysler responded on July 26, 2017

Thank you for the lovely comments about our staff Leslie! With the oil and filter change we do provide a free multipoint inspection of the vehicle.

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Laurentian Chrysler Laurentian Chrysler

Excellent

July 25, 2017

Oil change and brake inspection. Prompt, efficient and courteous service, as usual. As soon as I walked in the door, I felt like I was not just another number but an individual, just like everyone else there. Thank you!

Written By: KATHY

Laurentian Chrysler responded on July 25, 2017

It was our pleasure to take care of you and your vehicle Kathy. We look forward to seeing you again!

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Laurentian Chrysler Laurentian Chrysler
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July 23, 2017

How long do appointments usually take to fix something inside you're car ?

Written By: Patrick B

Laurentian Chrysler responded on December 15, 2020

Patrick, please contact our service department for more information 705-566-8400.

Laurentian Chrysler Laurentian Chrysler
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July 23, 2017

How long do appointments usually take to fix something inside you're car ?

Written By: Patrick B

Laurentian Chrysler responded on December 11, 2020

Patrick, please contact our service department for more information 705-566-8400.

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