Murray Chevrolet Winnipeg
1700 Waverley St , Winnipeg, MB, R3T 5V7
Member since February 19, 2015
1700 Waverley St Winnipeg MB R3T 5V7Overall Score
Murray Chevrolet Winnipeg2857 Reviews
2715Review Ratings Breakdown
Consumer Reviews
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Oil cahnge
May 12, 2016
I came in for ran oil change and as always it just takes longer than it should. If there is more than 3 vehicles waiting outside I won't even wait. Will try another time. That 3 vehicle wait would result in at least a 45 - 60 minute wait ! One bay for oil changes is not enough for a dealership of this size in my opinion.
Written By: EDWARD
Ed , Thank you for your feedback . We recognize this concern and are working on a new Gm program call Certified Service Express to help with this concerns. We have also just added a camera feed to our line up available on our web page under the quick lube tab that will show the line up. Presently this is available if using Google chrome browser. http://www.murraychevrolet.ca/service/oil-change-winnipeg.htm Please let me know if I can be of any other assistance. We do appreciate your business . Kelly Scott Service Manager 204-261-6200 ext 1260
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Body Shop / Service / Shuttle
May 12, 2016
Well synced service! Doors open at 7 am, checked in 7:10 and in shuttle 7:25 getting me to work on time for 8 am. Doesn't get better than that.
Written By: BILL
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Winter to summer tires
May 12, 2016
On May 4th, I went to Murray Chevrolet to get my tires changed over to summer tires. I asked Chris Mark if he could have my car ready for me before noon. He said he would put it first on the work order. By 10:00 a.m. my car was ready for pick up! I had my car and I returned to work before noon!! Great service and always a wonderful experience! Thanks Chris!
Written By: JACINTHE
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Good job at no charge to me.
May 12, 2016
The front drivers seat was not working. When they repaired it they left the wires hanging and visible anyone sitting at the back while extending their legs would have caught the wires and broken them. I asked to have them tucked under the seat because I was sure the car did not come that way when new. They did them properly at no charge. If they did it right the first time I would not have had to was my time or theirs and bring it back. The Service Rep was very professional I will definitely come back for service.
Written By: GLORIANA
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Seemed like it took forever. Takes along time for small repairs
May 11, 2016
The vehicle had just been in for the 60000 km check up and then they find more parts to be repaired albeit they did reduce so pricing
Written By: NORMAN
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Pleasant but also frustrating.
May 11, 2016
The service (recall) on my vehicle was excellent as usual. My vehicle was brought in the night before the recall and service were to be done and I received my courtesy car without any problems. I opted to pay for the extra insurance of $12 per day as I was to get my vehicle back on the Friday and the $60 was doable. On Friday I was given two reasons my vehicle wasn't ready. One was a voice mail stating the recall would not be completed until Monday. I called my service person and left a message. He called back and stated that he had not received my vehicle until late Friday to check the other issues to be assessed. I was not happy with two excuses I was given. Was the vehicle in for the service or still in at the body shop for the recall work?? This delay cost me an additional $45.00 in insurance. Money I had not budgeted for. I asked the service lady if the cost could be picked up by Murray's as they created the need to have the courtesy vehicle over a weekend as no work was being done until the Monday. She stated she would out a note in file and see what could be done. I finally got a call Monday around 4:15-4:30 pm that my vehicle was ready for pick up. When I arrived I asked Peter if Murray's was going to cover the extra three days I had to pay for on the insurance of the vehicle ($45.00) and he said there was nothing they could do but gave me a $12 free car wash. I didn't want the free wash I wanted the 45$ covered!! This is the only time in 12 years I can say I was not completely satisfied with the service I received. I would still like to be reimbursed for the $45 but doubt that will happen.
Written By: PATRICIA
Pat thank you for your feedback. As we discussed that was an error on the car rental agencies part and you should not have had to pay insurance on the recall . They will be crediting your credit card . Please let me know if you do not see this on your next statement. Kelly Scott Service Manager Murray Chevrolet 204-275-4560
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oil change
May 11, 2016
friendly - all the staff helpful - the were busy, but didn't make you feel they were in a hurry. The fellow who sold us our Equinox came over to say hi
Written By: DAVID
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sales & service departments are helpful,, professional,,
May 11, 2016
This was our second purchase from Jamie Erb. He is always friendly and sincere, & works hard to get us what we ask for. He also tells us promptly if we are asking for too much. Peter B. in service has been great last couple years we have dealt with him, he's accommodating with timing, explains whats going on with our vehicle, and keeps us in the loop. We enjoy working both of these members of your team.
Written By: GORD
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A Job Well Done
May 11, 2016
I needed an oil change before taking a road trip. I requested that they check the conditions of the windshield wipers and if a stone chip in the front windshield could be repaired during this visit. Within 45 minutes the oil change and related work was completed. I was also provided with an update on the wipers - I didn't need to replace them. Then the car was directed to the body shop where they repaired the stone chip. Within 25 minutes that job was complete. All the work was completed in a timely and efficient manner. All the staff which with I interacted were pleasant, knowledgeable and quick to respond to my queries/concerns.
Written By: BARBARA
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Best service among all the dealerships
May 11, 2016
I have dealt with many different dealerships. I've been dealing with Murray Chevrolet since 2006. Murray always shows how to serve clients better. They show they are concerned about finding the best solution for each problem, not the most expensive. Great service. Strongly recommended.
Written By: CARLOS
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