Empire Auto Group
282 Springbank Dr , London, ON, N6J1E9
Member since June 24, 2015
282 Springbank Dr London ON N6J1E9Overall Score
Empire Auto Group1498 Reviews
201Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
July 11, 2020
Highly recommend Nour! Your customer service is just too good. Best experience in the city. Thank u thank u!
Written By: uknowigotthejuice
Hi there, Thank you for taking the time to leave us a review! We are thrilled that you had a great experience at our dealership and with Nour! We strive to make everyone who walks through our doors feel welcomed and taken care of. Have you heard of our referral rewards program? If you send someone our way, and they purchase a car from us, we'll give you a $200 cheque! Welcome to the Empire Auto Group Family!
July 11, 2020
I just got my g2 and I needed my first car! Nour and Hesham helped me find a car that fit my budget and a car that I liked! Would highly recommend this place if you're looking for a car.
Written By: Official L
Hi there! Thank you for taking the time to leave us a review! We are thrilled that you had a great experience at our dealership and with Nour and Hesham! We take pride in providing quality cars at a budget the fits all of our customers needs! Thank you for recommending us! Have you heard of our referral rewards program? If you send someone our way, and they purchase a car from us, we'll give you a $200 cheque! Welcome to the Empire Auto Group Family!
July 11, 2020
I'm SO glad I was recommended to go to Empire Auto Group by a friend. I never write reviews, but I had such an amazing experience purchasing my first car. While I thought it would be stressful, Nour was incredibly kind, patient, and helpful the entire time. He was very friendly and he seemed like he genuinely had my best interest at heart. 10/10 would recommend coming here! Ask for Nour! Even though I'm positive the whole team is amazing as well.
Written By: Lama
Hi Lama, Thank you for taking the time to leave us a review! We are thrilled that you had a great experience at our dealership and with Nour! We strive to make everyone who walks through our doors feel welcomed and taken care of. Thank you for recommending us! Have you heard of our referral rewards program? If you send someone our way, and they purchase a car from us, we'll give you a $200 cheque! Welcome to the Empire Auto Group Family!
July 11, 2020
I have been looking around town for the perfect car for myself for about 6 months and it was a tough search until I met Nour at Empire Auto Group Dundas. I mentioned I was looking for a car to him and he told me ' look no further', he assisted me through everything, he was extremely friendly, and clearly highly professional. He's a young guy, but works like he has 25 years experience. Highly recommend!!!
Written By: Saleh W
Hi Saleh, Thank you for taking the time to leave us a review! We are thrilled that you had a great experience at our dealership and with Nour! We strive to make everyone who walks through our doors feel welcomed and taken care of. Thank you for recommending us! Have you heard of our referral rewards program? If you send someone our way, and they purchase a car from us, we'll give you a $200 cheque! Welcome to the Empire Auto Group Family!
July 11, 2020
I stumbled upon this place when an Ad caught my attention. I honestly got shocked by the prices because they were so acceptable, the cars are really nice and very clean. everything regarding the paperwork was fast.
Written By: Sari H
Hi Sari, Thank you for taking the time to leave us a review! We are so happy to hear that you enjoyed your experience at our dealership! We pride ourselves on having a car that meets the needs of anyone who walks through our doors! Have you heard of our referral rewards program? If you send someone our way, and they purchase a car from us, we'll give you a $200 cheque! Welcome to the Empire Auto Group Family!
July 11, 2020
I was provided with exceptional customer service by Nour Alard, and the whole team was very kind and informative.
Written By: Nechirwan K
Hi Nechirwan, Thank you for taking the time to leave us a review! We are thrilled that you had a great experience at our dealership and with Nour! We strive to make everyone who walks through our doors feel welcomed and taken care of. Have you heard of our referral rewards program? If you send someone our way, and they purchase a car from us, we'll give you a $200 cheque! Welcome to the Empire Auto Group Family!
July 11, 2020
I have purchased multiple cars from them with great customer experience and quality. I have dealt with Nour on a personal level and got the best treatment possible. I would definitely recommend them to anyone who wants to put trust in buying a car.
Written By: Mohanad B
Hi Mohanad, Thank you for taking the time to leave us a review! We are so happy to hear that you enjoyed your experience at our dealership and with Nour! We strive to make everyone who walks through our doors feel welcomed and taken care of. Thank you for recommending us! Have you heard of our referral rewards program? If you send someone our way, and they purchase a car from us, we'll give you a $200 cheque! Welcome to the Empire Auto Group Family!
July 11, 2020
Written By: Rylie G
Hi Rylie, We are sad to see that you were unsatisfied in interacting with our dealership! I can't find a record of business with you, but if you give us a call at 519- 659-0888, our Customer Experience department would love to hear from you and to have a chance to change your mind about us!
Terrible
July 10, 2020
I would never recommend Empire Auto Group!!!! I cannot leave a review on their page for some reason (probably because too many people are leaving negative reviews) however I will make sure to let friends and family know to stay away “danger” I purchased a vehicle and purchased the warranty and they did not keep to the warranty and charged me in the last two day over seven hundred dollars of which 370 was for a battery and a tow. (Both were covered under the warranty) RIDICULOUS No empathy no help NO RESPECT was given to my situation. Very disappointed in the service , the people that handled the situation and especially DOUG,MOE and SAM. All condescending and arrogant. I have never been interrupted to have someone put their two cents in on what my problem is until dealing with this company. Tracked down the owners phone number NIC to let him know how poorly they were handling the situation And he had one of his staff call me and offer no empathy or respect or SOLUTIONS to my situation. I’m going to another car lot that is trusted and refinancing so I never have to deal with EMPIRE AUTO dealership again! They are located on Dundas street Past veterans: If you want good service and reliable people as well as a reliable vehicle which is MOST important DO NOT PURCHASE FROM EMPIRE locations on Dundas or Southdale motors location.
Written By: Darian
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Shit
July 10, 2020
Not only was he charged for everything that was "covered" under the warranty that was paid for, they left him carless for a total of almost 2 weeks. .. Never ever ever go to Empire Auto Group. You will not only get a lemon of a vehicle but will be fucked over every time
Written By: Bailey
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