Laurentian Chrysler
440 Falconbridge Rd, , Greater Sudbury, ON, P3A 4S4
Member since January 07, 2016
440 Falconbridge Rd, Greater Sudbury ON P3A 4S4Overall Score
Laurentian Chrysler1778 Reviews
740Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
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June 27, 2017
I'm taking a couple of minutes to write a review of my experience with Laurentain Chrysler. My 2010 dodge ram had significant front end damage as a result of my own actions. I called not knowing what to expect because I was over my warranty kilometers. I received a call back shortly after advising me to bring it in. I was skeptical, within an hour they called me back and explained the damage, I cringed when informed of the dollar value. Without me even asking they fixed my truck under a good will program. WOW. So now two years later our family required a new vehicle. I can be a handful to deal with but I want to share with you this experience. Mr Doug Wainman you truly won me over with your patience and the additional help you were able to offer. At the end of the day we have all felt like we have been wronged on certain deals, not this one! You have regained my loyalty as customer and made my wife and I truly enjoy this deal! Thank you for that! Lonnie Whiting
Written By: Autumn W
Lonnie, it was our pleasure to help you out. We truly appreciate your loyalty, and thank you for taking the time to provide us with your awesome feedback.
June 27, 2017
I'm taking a couple of minutes to write a review of my experience with Laurentain Chrysler. My 2010 dodge ram had significant front end damage as a result of my own actions. I called not knowing what to expect because I was over my warranty kilometers. I received a call back shortly after advising me to bring it in. I was skeptical, within an hour they called me back and explained the damage, I cringed when informed of the dollar value. Without me even asking they fixed my truck under a good will program. WOW. So now two years later our family required a new vehicle. I can be a handful to deal with but I want to share with you this experience. Mr Doug Wainman you truly won me over with your patience and the additional help you were able to offer. At the end of the day we have all felt like we have been wronged on certain deals, not this one! You have regained my loyalty as customer and made my wife and I truly enjoy this deal! Thank you for that! Lonnie Whiting
Written By: Autumn W
Lonnie, it was our pleasure to help you out. We truly appreciate your loyalty, and thank you for taking the time to provide us with your awesome feedback.
Oil change
June 22, 2017
Service was courteous as I was allowed to view undercarriage of my recently bought truck. Did not take much time.
Written By: ERNIE
That's awesome Earnie! Thank you for your feedback.
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Service
June 22, 2017
My overall purchase experience was positive , however, my previous and most recent experience with the service department has been very disappointing. I have been waiting several weeks after numerous calls for a response to my issues with the 2017 Jeep and have yet to receive them.
Written By: JONI
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June 22, 2017
The young lady was very pleasant and they passed us a vehicle, great service , thanks
Written By: Pierre T
We were happy to take care of you Pierre!
Very good service!
June 21, 2017
Vehicle went in for the same issue a second time and got a loaner vehicle right away so was good for us!
Written By: PATRICK A
Patrick, we are glad we were able to resolve the outstanding issue with your vehicle!
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Flash computer for transmission issues and car steering wheel to ctr
June 21, 2017
Service staff is great to deal with. Although the transmission issues seem to be still present and the steering centering was not performed
Written By: MICHEL
Michel, we would like to take another look at the vehicle to fix these issues. Please contact our Service Manager Marilyn Bodson at your earliest convenience 705-566-8400.
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Good experience and friendly staff
June 21, 2017
Service was fast and friendly. Parking was absolutely horrid. The time taken was exactly as long as they said it would be. Overall I am happy.
Written By: JOHN A
We apologize for our parking lot John. It gets a little busy sometimes but we are working on having more space available. Thank you for your feedback!
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Positive experience from start to finish.
June 21, 2017
Everything was well explained - no hidden surprises. Had an issue with the tonneau cover and they made it right - no questions asked. I'd definitely recommend Laurentian Chrysler.
Written By: CURTIS J
That is fantastic to hear Curtis! We hope your enjoying your new vehicle.
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Disappointing and frustrating
June 21, 2017
The salesperson was not well informed on the product the sales manager couldn't find the product I wanted options were missing on my wish list nothing but blaming being busy or other parties instead of taking responsibility I've been dealing with Laurentian for 30 to 40 years never had such a poor experience mind you the service and financing departments were outstanding
Written By: GERARD C
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