Laurentian Chrysler
440 Falconbridge Rd, , Greater Sudbury, ON, P3A 4S4
Member since January 07, 2016
440 Falconbridge Rd, Greater Sudbury ON P3A 4S4Overall Score
Laurentian Chrysler1778 Reviews
740Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
Disappointing and frustrating
June 21, 2017
The salesperson was not well informed on the product the sales manager couldn't find the product I wanted options were missing on my wish list nothing but blaming being busy or other parties instead of taking responsibility I've been dealing with Laurentian for 30 to 40 years never had such a poor experience mind you the service and financing departments were outstanding
Written By: GERARD C
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Very nice group of people to deal with.
June 15, 2017
The staff was very helpful. Richard was very helpful. I had a great experience. I would recommend this dealership to friend and family.
Written By: DEENA
That is so awesome to hear Deena! Thank you so much for your wonderful feedback. We know you will love your new vehicle.
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Excellent service, very knowledgable sales team!
June 15, 2017
Went in for a trade-in appraisal. Ended up buying a new truck! Shawn was helpful and knowledgable. We did not expect to buy a new vehicle that day. This was our best vehicle purchase experience and are very happy with our new Ram! Scott in financing was also very professional and made us feel comfortable. It was our first visit to Laurentian Dodge, but won't be our last :)
Written By: SCOTT D
Scott, that is so fantastic to hear! We truly appreciate your kind words and hope to see you again in the future.
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June 14, 2017
Written By: Robert H
Thank you very much Robert!
June 14, 2017
Written By: Diane B
We appreciate the rating Diane!
New vehicle smell and parts failure @ delivery
June 08, 2017
Vehicle had a failure of an engine component after less than 20 km. Service team was very reactive and concern seemed genuine. There was also a very strong burning smell initially for about 100 km that was a result of a factory process. Unfortunately no one other than the tech seemed to know about that as being normal. Overall it took a little bit of the thrill off of the initial enjoyment of our first ever custom built vehicle. Especially a relatively high end model. Now that things are settled down we are enjoying it and look forward to the drive ahead.
Written By: RICHARD L
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visit
June 08, 2017
it went well they fixed my problem that is all that matters it was under warranty and the problem was fixed
Written By: ASHLEY M
That's great to hear. Thank you for your feedback Ashley.
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it took 3 hours to do an oil change and installed vent visors.
June 08, 2017
3 hours to do an oil change and installe vent visors. The price of the oil change was not the same as the price that was on the maintenance schedual sheet.
Written By: PAUL
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shuttle service
June 07, 2017
called for a pickup had to wait over 1 hour because the driver was talking to another client so he say's
Written By: GILLES
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Oil change
June 07, 2017
Made an appointment for an oil change for 1 pm and receive a reminder that morning stating it was for 2 pm. Also an oil change should not take one hr to perform. Other than that nice staff courteous
Written By: MICHEL
Michel, we apologize for the delay but we do perform a free multipoint inspection as a part of our oil change. Thank you for the compliment about our staff and your awesome feedback!
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