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Laurentian Chrysler

440 Falconbridge Rd, , Greater Sudbury, ON, P3A 4S4

Member since January 07, 2016

440 Falconbridge Rd, Greater Sudbury ON P3A 4S4

Overall Score

4.2

Laurentian Chrysler

1778 Reviews

740
Laurentian Chrysler

Review Ratings Breakdown

Consumer Reviews

*Showing a selection of the total reviews available from Google.

*Showing a selection of the total reviews available from Facebook.

Laurentian Chrysler Laurentian Chrysler

Had a recall performed on one of my vehicles and had the oil changed while there.

May 20, 2017

Dropped off the vehicle and had the shuttle pick me up when the work was completed. Really enjoy the convenience of the shuttle.

Written By: FRANCE O

Laurentian Chrysler responded on May 21, 2017

We're so happy you could take advantage of our free shuttle service while your vehicle was in service! Thank you for your awesome feedback.

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Laurentian Chrysler Laurentian Chrysler

mechanic was very helpful Curtis Springer

May 19, 2017

Curtis was very good a keeping me informed at all times and looking after my vehicle while away on vacation making sure it was fixed upon my return and safe to drive. Service department I know they are very busy they need to be more diligent in all their tasks and keep the clients satisfied. Perhaps more man power?! They where always polite with me just seemed overwhelmed. Thanks

Written By: MICHAEL

Laurentian Chrysler responded on May 23, 2017

We appreciate your feedback Michael!

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Laurentian Chrysler Laurentian Chrysler

Efficiant

May 19, 2017

Remi goes out of his way to be helpful, courteous, knowledgable. And don't force me into utilising a minimum of words,

Written By: RAYMOND

Laurentian Chrysler responded on May 23, 2017

Thank you for your feedback Raymond.

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Laurentian Chrysler Laurentian Chrysler

Excellent

May 18, 2017

Staff very pleasant and polite. Quick service and excellent service and completed in a timely fashion. Will return in future for service.

Written By: DONALD

Laurentian Chrysler responded on May 18, 2017

Donald, thank you for the awesome words about our team! We look forward to taking care of your vehicle for you in the future.

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Laurentian Chrysler Laurentian Chrysler

Number one service by Stan Paris who went the extra mile.

May 18, 2017

The staff was friendly courteous and professional in all aspects of my purchase. I would recommend your dealership to my friends.

Written By: NORA

Laurentian Chrysler responded on May 24, 2017

,Thank you for your fantastic feedback Nora! We are so pleased to hear Stan was able to help you out and that you will recommend us to others.

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Laurentian Chrysler Laurentian Chrysler

friendly service

May 17, 2017

Although my car wasn't ready when it was supposed to be the staff was quick to re-arrange my pick up and get me a ride. I did find they weren't able to explain my bill in full but I feel confident that I wasn't paying for anything I didn't need/want.

Written By: JULIE

Laurentian Chrysler responded on May 18, 2017

Julie, our Service Manager Marilyn Bodson will be in contact with you shortly. We apologize.

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Laurentian Chrysler Laurentian Chrysler

Very pleasant and timely but expensive

May 17, 2017

Everyone was polite and respectful but I was unhappy to hear I had to pay for A/C repair because my warranty was up by 1,000 kms. I discovered it was not working when first engaging the A/C last week. It is a near certainty that the A/C was not working well before last week and my mileage was well below the warranty cut off when it was not working I was told hands were tied which struck me as odd. I believe I have spent in excess of $500,000 (that is right a half million, there is not an extra zero) on vehicles with Laurentian dating back to 2000. But if hands are tied, hands are tied. This never happened at the "old" Laurentian.

Written By: ROBERT

Laurentian Chrysler responded on May 18, 2017

Robert, our Service Manager Marilyn Bodson will be in contact with you shortly.

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Laurentian Chrysler Laurentian Chrysler

Excellent

May 17, 2017

Love the warranty ... the SUV runs amazingly and great turbo boost....handles so smoothly and corners perfect... helps me not over correct

Written By: DANIELLE

Laurentian Chrysler responded on May 18, 2017

Danielle, we love reading reviews such as yours! It brings us so much joy to know our customers love their vehicles.

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Laurentian Chrysler Laurentian Chrysler

very thorough and efficient

May 17, 2017

the staff were very respectful providing good answers to my questions .They were very courteous and helpful and had a positive attitude

Written By: ALDO

Laurentian Chrysler responded on May 18, 2017

Aldo, thank you for the awesome compliments about our team!

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Laurentian Chrysler Laurentian Chrysler

Excellent people to deal with

May 17, 2017

The service was great and I am extremely happy with the Dodge 2500 outdoorsman that I have purchased and I will definitely tell others to shop there.

Written By: STEVEN

Laurentian Chrysler responded on May 18, 2017

Steven, we are delighted to hear that your extremely happy with your new Ram! Thank you for the fantastic review and encouraging others to come see us.

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