+12042695555 https://d1hgj0yy0rp5w9.cloudfront.net/tmp/2016/09/08/ba761489187f8557c1d719de34765d20.jpg

Murray Hyundai

1700 Waverley St , Winnipeg, MB, R3T5V7

Member since March 15, 2016

1700 Waverley St Winnipeg MB R3T5V7

Overall Score

4.2

Murray Hyundai

1627 Reviews

597
Murray Hyundai

Review Ratings Breakdown

Consumer Reviews

*Showing a selection of the total reviews available from Google.

*Showing a selection of the total reviews available from Facebook.

Murray Hyundai Murray Hyundai
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March 14, 2018

Staff was great & friendly. We had a great time last night.

Written By: David H

Murray Hyundai Murray Hyundai
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March 13, 2018

The staff are friendly, and helpful got to test drive the new Kona it's amazing.

Written By: Tammy S

Murray Hyundai Murray Hyundai

Not clear on work covered/not covered under warranty

March 13, 2018

Came to pick up car at 5:30pm, after 3 days of delays. Amount owing was more then the $100 warranty deductible and $120 oil change. SO $360 total. Told I agreed on the phone to an tire alinement, which I do not recall. Person who took the call had gone home for day so no way to challenge it. Only way to get car was to pay the $360. Feel like some shady bait and switch was going on. Not impressed.

Written By: Simon

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Murray Hyundai Murray Hyundai
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March 06, 2018

New car sales looks like jug mental because how you dress.1 after service it's good

Written By: juan m

Murray Hyundai responded on December 11, 2020

Hello Juan. We appreciate you taking the time to leave your feedback. It concerns us greatly that you feel the way you do. We hope that it was a simple misunderstanding that lead you to feel the way you do. Our General Manager, Richard Eccleston, would greatly appreciate the opportunity to discuss this further with you so that we may be able to address your concerns and make things right. Please feel free to call him at 204-269-5555.

Murray Hyundai Murray Hyundai
User Photo

March 06, 2018

New car sales looks like jug mental because how you dress.1 after service it's good

Written By: juan m

Murray Hyundai responded on December 15, 2020

Hello Juan. We appreciate you taking the time to leave your feedback. It concerns us greatly that you feel the way you do. We hope that it was a simple misunderstanding that lead you to feel the way you do. Our General Manager, Richard Eccleston, would greatly appreciate the opportunity to discuss this further with you so that we may be able to address your concerns and make things right. Please feel free to call him at 204-269-5555.

Murray Hyundai Murray Hyundai
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February 27, 2018

The customer service was very warm at the dealership. My car dealer Sheldon Atkins did a great job to ensure I got all I was looking for and more.I love my new car �

Written By: Lisa T

Murray Hyundai responded on March 26, 2018

Thanks so much for leaving us a review Lisa! Look forward to seeing you on your next visit. Enjoy your new car!

Murray Hyundai Murray Hyundai
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February 23, 2018

The service reps and shuttles are all very pleasant. But the last couple of times I’ve brought in my car I’ve been quite disappointed with the work that’s been done (fixes not completed, sending me across the lot to get my car after a service because they forgot to move it, stating a wash costed a fee and then it didn’t, saying fixes were covered by warranty when they weren’t, not calling for several hours after the car had been finished). Every time it gets worse. I don’t think I will continue to take my car there anymore

Written By: Ashton Y

Murray Hyundai responded on December 11, 2020

Hi Ashton. Thank you for expressing your concerns. We take our customer's concerns very seriously. t is unfortunate that your car was not parked in closer proximity to our entrance. There is a chance that our construction restricted us from parking your vehicle closer that day and for that we apologize. We are glad that you weren't charged for a car wash and completely understand your confusion as a result of that miscommunication. We will try harder to ensure clearer communications are made regarding such matters. As for your warranty items, looking at your service record, it appears that there are three charges, aside from your scheduled Service 2 charges, that were not charged to you and were in fact covered under your warranty. If this was not made clear to you we again apologize. As for not calling in a more timely manner, we would feel the exact same way and completely understand your frustrations. Again, we will stress the importance of this with our staff for the future. We would ask that you please reconsider bringing your service needs to Murray Hyundai and if you would like to discuss these matters with our Service Manager, Damien Lavallee, he would greatly appreciate the opportunity to chat with you in hopes that we can help clarify and start to make things right again.

Murray Hyundai Murray Hyundai
User Photo

February 23, 2018

The service reps and shuttles are all very pleasant. But the last couple of times I’ve brought in my car I’ve been quite disappointed with the work that’s been done (fixes not completed, sending me across the lot to get my car after a service because they forgot to move it, stating a wash costed a fee and then it didn’t, saying fixes were covered by warranty when they weren’t, not calling for several hours after the car had been finished). Every time it gets worse. I don’t think I will continue to take my car there anymore

Written By: Ashton Y

Murray Hyundai responded on December 15, 2020

Hi Ashton. Thank you for expressing your concerns. We take our customer's concerns very seriously. t is unfortunate that your car was not parked in closer proximity to our entrance. There is a chance that our construction restricted us from parking your vehicle closer that day and for that we apologize. We are glad that you weren't charged for a car wash and completely understand your confusion as a result of that miscommunication. We will try harder to ensure clearer communications are made regarding such matters. As for your warranty items, looking at your service record, it appears that there are three charges, aside from your scheduled Service 2 charges, that were not charged to you and were in fact covered under your warranty. If this was not made clear to you we again apologize. As for not calling in a more timely manner, we would feel the exact same way and completely understand your frustrations. Again, we will stress the importance of this with our staff for the future. We would ask that you please reconsider bringing your service needs to Murray Hyundai and if you would like to discuss these matters with our Service Manager, Damien Lavallee, he would greatly appreciate the opportunity to chat with you in hopes that we can help clarify and start to make things right again.

Murray Hyundai Murray Hyundai
User Photo

February 18, 2018

Written By: Kevin M

Murray Hyundai responded on December 11, 2020

Hey Kevin! Thanks so much for the 5 star review! We appreciate it and look forward to seeing you on your next visit!

Murray Hyundai Murray Hyundai
User Photo

February 18, 2018

Written By: Kevin M

Murray Hyundai responded on December 15, 2020

Hey Kevin! Thanks so much for the 5 star review! We appreciate it and look forward to seeing you on your next visit!

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