Murray Hyundai
1700 Waverley St , Winnipeg, MB, R3T5V7
Member since March 15, 2016
1700 Waverley St Winnipeg MB R3T5V7Overall Score
Murray Hyundai1628 Reviews
597Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
took back vehicle after spending 4000 for an engine light on 8 months later
March 19, 2018
they could not find anything wrong at all and said we are consulting with Hyanda off site. They then call and said they are doing an engine flush and low and behold no engine light. all the things done this time were no charge and called me on everything they were doing and checking. I paid zero thank god and want me to come back for oil change in 3000 klicks and may use synthetic oil now, bit confused and all is well and hope engine oil does not get black too soon. The person who looked after me this year as was same lat year was fantastic and was confused as well with what the problem could be Time will tell. Very happy right now as I'm sure I cant put any more money into a car with 1120,000 klicks? The service rep looking after me again was fantastic
Written By: James
Related Staff:
Your Friends at Murray Hyundai
View Profile
March 14, 2018
Staff was great & friendly. We had a great time last night.
Written By: David H
March 13, 2018
The staff are friendly, and helpful got to test drive the new Kona it's amazing.
Written By: Tammy S
Not clear on work covered/not covered under warranty
March 13, 2018
Came to pick up car at 5:30pm, after 3 days of delays. Amount owing was more then the $100 warranty deductible and $120 oil change. SO $360 total. Told I agreed on the phone to an tire alinement, which I do not recall. Person who took the call had gone home for day so no way to challenge it. Only way to get car was to pay the $360. Feel like some shady bait and switch was going on. Not impressed.
Written By: Simon
Related Staff:
Your Friends at Murray Hyundai
View Profile
March 06, 2018
New car sales looks like jug mental because how you dress.1 after service it's good
Written By: juan m
Hello Juan. We appreciate you taking the time to leave your feedback. It concerns us greatly that you feel the way you do. We hope that it was a simple misunderstanding that lead you to feel the way you do. Our General Manager, Richard Eccleston, would greatly appreciate the opportunity to discuss this further with you so that we may be able to address your concerns and make things right. Please feel free to call him at 204-269-5555.
March 06, 2018
New car sales looks like jug mental because how you dress.1 after service it's good
Written By: juan m
Hello Juan. We appreciate you taking the time to leave your feedback. It concerns us greatly that you feel the way you do. We hope that it was a simple misunderstanding that lead you to feel the way you do. Our General Manager, Richard Eccleston, would greatly appreciate the opportunity to discuss this further with you so that we may be able to address your concerns and make things right. Please feel free to call him at 204-269-5555.
February 27, 2018
The customer service was very warm at the dealership. My car dealer Sheldon Atkins did a great job to ensure I got all I was looking for and more.I love my new car �
Written By: Lisa T
Thanks so much for leaving us a review Lisa! Look forward to seeing you on your next visit. Enjoy your new car!
February 23, 2018
The service reps and shuttles are all very pleasant. But the last couple of times I’ve brought in my car I’ve been quite disappointed with the work that’s been done (fixes not completed, sending me across the lot to get my car after a service because they forgot to move it, stating a wash costed a fee and then it didn’t, saying fixes were covered by warranty when they weren’t, not calling for several hours after the car had been finished). Every time it gets worse. I don’t think I will continue to take my car there anymore
Written By: Ashton Y
Hi Ashton. Thank you for expressing your concerns. We take our customer's concerns very seriously. t is unfortunate that your car was not parked in closer proximity to our entrance. There is a chance that our construction restricted us from parking your vehicle closer that day and for that we apologize. We are glad that you weren't charged for a car wash and completely understand your confusion as a result of that miscommunication. We will try harder to ensure clearer communications are made regarding such matters. As for your warranty items, looking at your service record, it appears that there are three charges, aside from your scheduled Service 2 charges, that were not charged to you and were in fact covered under your warranty. If this was not made clear to you we again apologize. As for not calling in a more timely manner, we would feel the exact same way and completely understand your frustrations. Again, we will stress the importance of this with our staff for the future. We would ask that you please reconsider bringing your service needs to Murray Hyundai and if you would like to discuss these matters with our Service Manager, Damien Lavallee, he would greatly appreciate the opportunity to chat with you in hopes that we can help clarify and start to make things right again.
February 23, 2018
The service reps and shuttles are all very pleasant. But the last couple of times I’ve brought in my car I’ve been quite disappointed with the work that’s been done (fixes not completed, sending me across the lot to get my car after a service because they forgot to move it, stating a wash costed a fee and then it didn’t, saying fixes were covered by warranty when they weren’t, not calling for several hours after the car had been finished). Every time it gets worse. I don’t think I will continue to take my car there anymore
Written By: Ashton Y
Hi Ashton. Thank you for expressing your concerns. We take our customer's concerns very seriously. t is unfortunate that your car was not parked in closer proximity to our entrance. There is a chance that our construction restricted us from parking your vehicle closer that day and for that we apologize. We are glad that you weren't charged for a car wash and completely understand your confusion as a result of that miscommunication. We will try harder to ensure clearer communications are made regarding such matters. As for your warranty items, looking at your service record, it appears that there are three charges, aside from your scheduled Service 2 charges, that were not charged to you and were in fact covered under your warranty. If this was not made clear to you we again apologize. As for not calling in a more timely manner, we would feel the exact same way and completely understand your frustrations. Again, we will stress the importance of this with our staff for the future. We would ask that you please reconsider bringing your service needs to Murray Hyundai and if you would like to discuss these matters with our Service Manager, Damien Lavallee, he would greatly appreciate the opportunity to chat with you in hopes that we can help clarify and start to make things right again.
February 18, 2018
Written By: Kevin M
Hey Kevin! Thanks so much for the 5 star review! We appreciate it and look forward to seeing you on your next visit!
