Brantford Honda
378 King George Rd , Brantford, ON, N3T5L8
Member since March 28, 2014
378 King George Rd Brantford ON N3T5L8Overall Score
Brantford Honda2410 Reviews
1293Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
January 03, 2025
Brantford Honda has been an incredible dealership to work with. A few of my friends and family have gone through Brantford Honda to purchase their vehicles, which led me to go and visit. My sales rep Hayden Taylor was fantastic to work with. He is incredibly patient, honest, and knowledgeable. He had answers to all my questions and was patient with me while I navigated my first new car purchase. He was never pushy and made my whole experience seamless. Pauline also made everything so clear and understandable for me while we discussed financing. My experience with Brantford Honda has given me trust and confidence with all things involving my vehicle. I will absolutely recommend Brantford Honda to anyone in my life looking to purchase a vehicle, and I will continue to bring my business back to them in the future.
Written By: Heather K
Hi Heather, Thank you so much for your wonderful review! We’re thrilled to hear that Hayden and Pauline provided you with such a positive and seamless experience. It’s great to know that you felt supported and confident throughout your first new car purchase. Your trust and recommendation mean a lot to us, and we look forward to continuing to serve you and your friends and family in the future!
January 01, 2025
A year ago, I left this dealership 5 stars, after my experience today, I have deleted that! Absolutely poor customer service. I had an appointment and literally waited at the service door for over 20 mins, with just one car inside. While employees chatted and went in and out and saw me waiting. When I went in to enquire, I was told to go back inside my car and wait. No ‘we appreciate your patience, have a seat… nothing. I immediately cancelled my appointment and the service advisor didn’t care. Back to Cambridge Honda I go, where your business is appreciated.
Written By: KK E
December 30, 2024
We came from kitchener and we already booked an appointment for test drive and when we came in there was nothing available for us they have none of the car of our choice that we called and ask for.
Written By: Janvi p
December 24, 2024
Brantford Honda was awesome I would highly recommend Hayden
Written By: Chris M
Hi Chris, Thank you for your fantastic review! We’re delighted to hear that you had an awesome experience with us and that Hayden made such a positive impression. Your recommendation means a lot to us, and we look forward to serving you again in the future!
December 20, 2024
DO NOT GO HERE!!! Terrible customer service. I would give zero stars if I could. They sold me a damaged vehicle with an after market windshield, and back door wouldn’t open from the inside. None of this was disclosed before purchasing. Kristy Picula me zero paperwork after purchase. When I received it, the paperwork had many errors. She lied about what coverages I had to buy and was arrogant at about their errors. Unprofessional, rude, and deceitful. They overcharge compared to other dealerships. AVOID AT ALL COST!!!!
Written By: chau t
Hi Chau, Thank you for your feedback. I’m sorry to hear about your experience. I have been unable to locate your name in our system, but I would love the opportunity to address your concerns directly. Could you please reach out to cmercer@brantfordhonda.com so we can discuss this further? We take customer service very seriously, and I want to ensure any issues are resolved to your satisfaction.
December 19, 2024
Excellent experience at Brantford Honda! I just bought a 2020 Honda Civic here with insanely low kms for an insanely great price! Jeff Slawich was a great sales rep - he was friendly, transparent and helpful, and it's obvious that he - as well as the other staff at Brantford Honda - care about their customers! Would definitely recommend Brantford Honda to anyone looking for a vehicle :)
Written By: Darren L
Hi Darren Thank you so much for your kind words! We’re thrilled to hear that you had such a great experience with Jeff and the team at Brantford Honda. We're committed to providing excellent service, and it’s wonderful to know we hit the mark for you. Enjoy your 2020 Honda Civic! If you ever need anything else, don’t hesitate to reach out.
December 10, 2024
Went in to the dealership and Jeff Slawich helped me out in my Car search. It’s my first car and he was so super helpful! If you ever are looking for a vehicle or need any general information, Jeff’s your man! Super polite, super professional. Oh, and he makes a mean coffee! 10/10 from my side!
Written By: Afraz A
Hi Afraz, Thank you so much for your kind words! We’re thrilled to hear that Jeff made your first car-buying experience a positive one. It’s always great to know that our team goes above and beyond in helping our customers, and Jeff will be so happy to hear your feedback. We appreciate your recommendation and look forward to seeing you again soon. Enjoy your new car, and we’ll make sure Jeff keeps making those great coffees!
December 10, 2024
I really enjoyed working with William at Brantford Honda. I do work in automobile industry, and i was pleasantly surprised about how William, was not like a robot, he cared, listened, did his due deligence, he was very fast, everything was ready before hand, so as soon as i got in we were talking business. Last but not least both William and the used car sales manager were fair and ill give them 5 star.
Written By: kasra b
Hi Kasra, Thank you so much for your wonderful review! We’re delighted to hear that you had such a positive experience working with William. It’s great to know that his personal approach and attention to detail made a difference for you, especially with your background in the automobile industry. We’ll be sure to pass along your compliments to both William and the used car sales manager. We truly appreciate your kind words and look forward to serving you again in the future!
December 06, 2024
Excellent experience, quick and Informative.
Written By: Preston V
Hi Preston, Thank you for the great review! We’re so happy to hear that you had an excellent, quick, and informative experience with us. Your feedback means a lot, and we’re glad we could provide the service you were looking for. We look forward to assisting you again in the future!
December 04, 2024
This Honda dealer ship deserves all the praise in the world, I went into the service department on the morning of Nov 22nd, I was there before 8am waiting outside and a service advisor opened the door to let me in out of the cold, I was told there was coffee and a relaxing place to wait until they set up for the day. Todd Detheridge was the Advisor who looked after me. I was told by costco my tire was finished, when Honda looked at it and fixed it I knew the professionals should have been my go to place. My tire was off my car when I took it in, Todd said to me they would put it back on my vehicle. Not only they did that, they put my spare back in it's place and also put my vehicle through the car wash. That is first class service. I am from out of town and anytime I am in Brantford This Honda dealer ship will Definitely get my business. A Big thank you to all the service staff at Brantford Honda. William Price
Written By: William P
Hi William, Thank you so much for the amazing review! We’re thrilled to hear about your first-class experience with Todd and the service team. It’s always our goal to go above and beyond for our customers, and it’s great to know we were able to provide the level of service you deserve. We’ll be sure to pass along your kind words to Todd and the rest of the team. Whenever you're back in Brantford, we’d love to assist you again!
