Jackson's Toyota
181 Mapleview Dr W , Barrie , ON, L4N9E8
Member since February 18, 2014
181 Mapleview Dr W Barrie ON L4N9E8Overall Score
Jackson's Toyota3992 Reviews
1885Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
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July 23, 2021
Written By: Fernando S
Hi Fernando, Thank you for the rating.
2 cars, one great experience
July 21, 2021
Between the dealer and the fiancer we had a great experience. We got twin cars just different colors. Looking forward to the memories these cars will bring.
Written By: ANTHONY
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July 20, 2021
Quite friendly and helpful staff
Written By: King C
Hi there, Thank you for the review. Have a great day !
Great customer service
July 19, 2021
From booking to vehicle pickup my service appointment at Jackson’s was seamless. Jodie provided excellent step by step communication. Thank you Jackson’s Toyota!
Written By: JANICE
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View ProfileJody Bacon was extremely helpful and gave excellent customer service!
July 17, 2021
My Tacoma was recalled for frame inspection and repair at no charge. Jody was extremely helpful, setting up the courtesy vehicle and providing excellent customer service. She even setup my phone and entered all the info for me. The courtesy truck wash was the best I’ve ever seen and I appreciate everything Jody did as well as other staff. Thanks so much!
Written By: JAMES
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July 17, 2021
*FOR LEASE BUYOUT CUSTOMERS* Recently bought out my lease and had to go to a different local dealership. The contract states a $300 buyout fee which I knew about and agree to. Jackson’s wanted to charge me an ADDITIONAL $399 to facilitate the buy out through their dealership. When asked why and what I get for the additional fee no clear answer was given so basically an admin fee money grab. What really makes you feel special is that because we did not buy the car through Jackson’s, because we lived 2.5 hours away when we bought it 4 years ago, our fee was $399.. when asked what the fee is if we DID buy the car with them they would only charge their own loyal customers an additional $199. Shady fees. Not cool. The person I spoke with at the dealer confidently told me to call around to find a better deal as if their fees were a deal. I called one dealership 30 minutes away and they charged no extra costs. Just wanted to help anyone thinking of buying out their car to save a few bucks. Do your homework.
Written By: Jamie L
Disapointing Handling of New Car Purchase
July 17, 2021
The sales team did not offer the standard 1% off lease for loyal customers towards the new car until requested - not all purchasers know of this ahead of time. The biggest problem was the fact that they wanted $3000. towards leaving the present lease. This was dropped to $2000. then to $1500. only when looking at cheaper vehicles. This proved to me that they were trying to take advantage of me as not only 1 but 3 different dealers were very happy to pay off my low mileage lease with Toyota immediately and did so when I purchased from them. Toyota lost a client who would have continued to purchase new vehicles every 3 to 4 years. I will make sure to tell all about their attempt to make extra thousands off me. Ralph Blaskievich
Written By: RALPH
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View ProfileIt was a positive experience dealing with Aidan from the moment I stopped to talk with him .
July 16, 2021
I wasn’t sure if I wanted to trade my CHR for a new one or not until I talked with Aidan. He made it easy and effortless as he laid it all out for me. Overall it was a positive experience and I would definitely recommend Toyota and specifically Aidan to all my family and friends!
Written By: GAIL
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July 16, 2021
Brought my truck to Jackson's for the first time this week as it was time for the 192,000km scheduled maintenance. The truck is an '07 and so I wasn't too surprised to hear that it needed MUCH more work than I anticipated. My Service Advisor Elie did a great job keeping me updated/informed along the way- I really enjoyed this aspect of Jackson's service. Moreover he was very thorough and did not try to upsell me on anything! Elie also offered to send me a complimentary Uber, if I was not able to get a ride to the dealership. The option to pay and collect my keys at the kiosk was very neat and convenient. I was also pleasantly surprised to see they fixed my driver's side window switch, which I did not ask for, but GREATLY appreciated! All in all, the final price of the service was high but I didnt take my truck to the dealership thinking it would be a bargain. I took it there because I wanted Toyota technicians/mechanics to do the work the way it needed to be done, with Toyota parts. I had a great experience with Jackson's Toyota! My only recommendation is that they offer a carwash to customers who have spent that kind of money for service. I will certainly bring my Tundra and RAV4 RAV4 there in the future!
Written By: Jon D
Hi Jon, Thank you for the review. Your comments have been passed along to the management.
posiitive experience....
July 16, 2021
Experience was positive in every respect. Salesman and business manager were both excellent i... I love the new Toyota Corolla hybrid.
Written By: ARTHUR
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