Empire Auto Group
282 Springbank Dr , London, ON, N6J1E9
Member since June 24, 2015
282 Springbank Dr London ON N6J1E9Overall Score
Empire Auto Group1529 Reviews
204Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
February 24, 2020
Terrible experience! Talked to a weird guy (John) and he seriously creeped me out. Greasy sales guys with fake smiles! Won’t go back to thos place! Update: BUYER BEWARE THEY ARE FIRING THE EXPERIENCED LICENSED TECHNICIANS.
Written By: KAREN H
Hello Karen, Thank you for your review. We would kindly advise that we are a family run business, and we pride ourselves on hiring personable and professional individuals as part of our team. When an employee does not fulfill the responsibilities of their position within our company, we try to give them an opportunity to redeem themselves. However, in your husband's case, he did not capitalize on the chances that he was given to perform within his position with our company! For these reasons, he was terminated from his role at our company. We wish both you and your husband a bright and happy future. Empire Auto Group Family!
February 20, 2020
After an misunderstanding, I spoke with Kareem and Nick and resolved a problem. Both parties are very willing to work with the customer to build a professional report and long standing relationship. The two make it worth your while to get things done!
Written By: Jennifer L
Hi Jennifer, Thank you for your customer review and feedback. We appreciate all of our customer's reviews, and we are happy to hear Nick and Kareem were able to come to a positive outcome with you. If you have any further questions, please always feel welcome to call our dealership and we will be very happy to assist you.
February 20, 2020
After an misunderstanding, I spoke with Kareem and Nick and resolved a problem. Both parties are very willing to work with the customer to build a professional report and long standing relationship. The two make it worth your while to get things done!
Written By: Jennifer L
Hi Jennifer, Thank you for your customer review and feedback. We appreciate all of our customer's reviews, and we are happy to hear Nick and Kareem were able to come to a positive outcome with you. If you have any further questions, please always feel welcome to call our dealership and we will be very happy to assist you.
February 19, 2020
Written By: Tiara S
Hi Tiara, Thank you for your feedback, we value all of our customer's time. If you ever have any questions, please call our dealership and we will be happy to help you.
February 14, 2020
Empire Auto Group is a family friendly environment. They are interested in helping and making affordable rates for people. I would recommend this Dealerahip to anyone. Its easy to find and worth the visit. Thank you
Written By: Natasha J
Hi Natasha, Thank you so much for your review, we appreciate all of our customer's feedback. We do our very best to help each one of our customer's achieve their goals when looking for a new vehicle, and we are delighted that you felt this experience. If you ever have any further questions, please feel free to call us, we will be more than happy to help. Welcome to the Empire Auto Group Family!
February 14, 2020
Empire Auto Group is a family friendly environment. They are interested in helping and making affordable rates for people. I would recommend this Dealerahip to anyone. Its easy to find and worth the visit. Thank you
Written By: Natasha J
Hi Natasha, Thank you so much for your review, we appreciate all of our customer's feedback. We do our very best to help each one of our customer's achieve their goals when looking for a new vehicle, and we are delighted that you felt this experience. If you ever have any further questions, please feel free to call us, we will be more than happy to help. Welcome to the Empire Auto Group Family!
February 11, 2020
Written By: Raed H
Hi Raed, Thank you for your review. We are happy to see that your experience was enjoyable - as reflected in your rating of our services. If you ever require any further assistance, please do not hesitate to call our dealership, and we will be most happy to provide any help we can.
February 10, 2020
Dealt with craig at the west location. He worked tirelessly in a time crunch just one week before Christmas to help me find a perfect car on my budget. I would totally recommend talking to this man very approachable and knowledgeable. Won't quit till you're happy. Thanks craig I'm definitely coming back to you for next purchase.
Written By: Mike G
Hello Mike, Thank you for leaving feedback on your experience. We are so happy to hear that you felt supported during the purchase of you vehicle. Craig is a very dedicated and hard working member of the team, and it is wonderful to know that his customer's feel that in their experience with him. If you have any further questions, please always feel welcome to reach out and call us, and we will be happy to assist you. Welcome to the Empire Auto Group Family!
February 10, 2020
Written By: Mohamed A
Hi Mohamed, Thank you very much for your feedback, We appreciate your time to review our company. If you have any questions, please feel welcome to call us at anytime.
Best decision I have made in five years.
February 10, 2020
Mr Shawn Uz has single handedly brought us out of a nightmare situation involving a vehicule responsable for a near financial meltdown.This has been the single most rewarding experience in every way. We have had to fill once in a week,payments are much lower,term is super agreeable and a super comfortable new ride.Thank you very much Shaun.
Written By: Robert
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