Palladino Honda
990 Kingsway , Sudbury, ON, P3B2E5
Member since August 26, 2014
990 Kingsway Sudbury ON P3B2E5Overall Score
Palladino Honda4707 Reviews
3368Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
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Great customer service!
May 15, 2019
Palladino Honda always has great customer service! Tamara Beauchamp always takes such good care of me and that I understand the services being done and always leaves me satisfied. Thank you.
Written By: JEANNINE
This is so wonderful to hear Jeannine! Thank you for sharing your feedback about your experiences with Tamara.
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May 15, 2019
Another excellent visit to this reputable dealership. Had my CRV serviced with winter tires and an alignment. Visit was quick and the staff very courteous. Dan did an amazing job informing me and was friendly and took care of my needs. I’ll recommend this place to anyone.
Written By: Ritchie R
Thank you so much for your kind words and recommendation to others! We look forward to your next visit.
May 15, 2019
Another excellent visit to this reputable dealership. Had my CRV serviced with winter tires and an alignment. Visit was quick and the staff very courteous. Dan did an amazing job informing me and was friendly and took care of my needs. I’ll recommend this place to anyone.
Written By: Ritchie R
Thank you so much for your kind words and recommendation to others! We look forward to your next visit.
Great Job Matt
May 15, 2019
Our salesperson, Matt did provide us with all the information necessary, just found that we had to talk to someone else for the trade in amount, and then someone else for finance. I guess that's the difference buying from a dealership. The finance person MIcheal, was so busy, was not able to return our calls, I understand when you are busy, its hard to do it all. Should be able to pay a lump sum with the credit card. So far really enjoy my new wheels. Thank you!
Written By: CHARLES
Thank you for sharing your feedback with us Charles. At Palladino Honda we like to and work best, as a team! We apologize that your phone calls were not returned.
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Oil change
May 15, 2019
Went in for an oil change and told them work was recommended the last time I was on. They checked to see if anything else was needed to be done. I got a text right away with the cost of the extra work and the vehicle was all ready to go when I got there to pick it up. I got a ride i. The parts shuttle shortly after I sat down to wait for a shuttle and got to where I needed to be 30 minutes early. The shuttle driver that picked me up was a little earlier and waited patiently for me to finish up, the same with the other passenger.
Written By: JAMES H
Thank you so much for sharing your feedback about your recent experience in our service department James!
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Perfect. My wife brought it in this time
May 15, 2019
My wife brought in the vehicle this time she was okay with everything as I had no complaints from her therefore all is good
Written By: MURRAY
That is great to hear Murray!
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May 15, 2019
Written By: Devin L
Thank you Devin!
oil change
May 15, 2019
Service was good, wait time was reasonable. The only dissapointment was that after the oil change, my digital readout on the dashboard kept reading ''oil 30%''. It had not been reset by the technician and I have not been able to reset it. Not a huge deal just a little dissapointed.
Written By: NATALIE
We apologize for not resetting your dashboard Natalie! When you have a free moment please stop in and our service department will reset it for you. Thank you for your feedback.
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high pressure sales, found out about new incentives a week later that would have made a much better deal...
May 14, 2019
I felt pressured to make a deal or I would lose out on an incentive for loyal customers. Approximately 10 days after receiving my new lease, I received an e-mail with a much better deal regarding interest rate deceases, better buyer/lease incentives , and the same deal for return customers. I feel I was lead to believe that the deal I got would disappear and nothing like it would come up again for a long time...only to see something better come up a short time later. Very disappointed as this is my 6th vehicle I get from the same dealership. I guess loyalty is a one way street.
Written By: SHERYL
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May 11, 2019
Written By: Roland R
Thank you for sharing your review Roland!
