Empire Auto Group
282 Springbank Dr , London, ON, N6J1E9
Member since June 24, 2015
282 Springbank Dr London ON N6J1E9Overall Score
Empire Auto Group1500 Reviews
201Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
November 20, 2019
I honestly didn't think I was going to qualify for an auto loan. They lived up to their 100% approval promise! Sam worked his magic and got us into a low metrage nicely maintained vehicle from their sizable inventory. Haas was fantastic to deal with and took care of all of the other details and made our experience more than painless... A pleasure even. We just found our auto dealer family for life.
Written By: Don L
Hi Don It was our pleasure to be able to provide you with the support you needed to make the process of purchasing a vehicle as pain-free as possible. Sam and Hass are extremely dedicated and hardworking team members, who appreciate their customers immensely; so were genuinely happy to hear you had such a great experience. If you have any further queries please do not hesitate to contact us, we will be happy to assist you. Welcome to the Empire Auto Group Family
November 17, 2019
Had simply inquired about a car, for the car fax and they began sending out multiple emails claiming my bank was ready with “sensitive information” and that my “approval” was about to expire. As soon as I got that email I knew I wasn’t going to bring my business here. Sketchy. Go elsewhere
Written By: Trong N
Hello Trong, Thank you for your feedback, unfortunately we cannot locate your details in our customer database. However, we would be grateful for a chance to speak with you and see if we can assist you further with your queries. You are very welcome to contact us on 519-659-0888 or come into one our dealership to discuss any issues you have. We work very hard to provide an excellent experience to each one of our valued customers, and would be delighted to work with you to find a vehicle that best suits your needs.
November 15, 2019
We came here to look at a particular vehicle and the staff here was so helpful and honest. We ended up purchasing a vehicle through Empire Auto Group. Hass was very helpful and knowledgeable and really worked on our behalf to get a vehicle for us. We will definitely be back !!!
Written By: Catherine U
Hi Catherine Firstly, congratulations on your new vehicle, we are delighted to hear you experienced amazing customer service by Hass, who is a very dedicated member of our team. If you ever require anymore assistance please feel free to contact us, and we will be happy to help you. We look forward to seeing you again for your next vehicle purchase in the future.
November 13, 2019
10/10 would recommend going to Empire to purchase a car. If anyone is thinking or in the market to purchase a vehicle please contact Malik. He truly cares about his clients. He is compassionate, empathic, and trustworthy. He made the experience of purchasing a vehicle a no brainer. As well, can’t say enough amazing things about the other amazing employees, Al and Craig. I have gone to multiple car dealerships and overall this is the best one for everyone’s needs. They will make sure you leave 100000% satisfied with your decision.
Written By: fabian t
Thank you for your review Fabian It is always wonderful to hear that our customers had a great experience and received the exceptional customer care that Empire Auto Group is known for! If you ever need any further assistance feel free to come by the dealership or call us at your convenience, we are happy to assist you with any queries you may have. Welcome to the empire Auto Family, we hope you enjoy your car!
November 13, 2019
10/10 would recommend going to Empire to purchase a car. If anyone is thinking or in the market to purchase a vehicle please contact Malik. He truly cares about his clients. He is compassionate, empathic, and trustworthy. He made the experience of purchasing a vehicle a no brainer. As well, can’t say enough amazing things about the other amazing employees, Al and Craig. I have gone to multiple car dealerships and overall this is the best one for everyone’s needs. They will make sure you leave 100000% satisfied with your decision.
Written By: fabian t
Thank you for your review Fabian It is always wonderful to hear that our customers had a great experience and received the exceptional customer care that Empire Auto Group is known for! If you ever need any further assistance feel free to come by the dealership or call us at your convenience, we are happy to assist you with any queries you may have. Welcome to the empire Auto Family, we hope you enjoy your car!
November 12, 2019
We had an excellent experience with Empire Auto.
Written By: Brenda W
Hi Brenda, We really appreciate your feedback, and we are so happy that you had such a positive experience. Our team work exceptionally hard to support each of our valued customers to find their perfect vehicle, and we are delighted you found yours, with us. If you ever need any further assistance, do not hesitate to call our dealership by phone or in person, we will be happy to assist you. Welcome to the Empire Auto Group Family!
November 12, 2019
We had an excellent experience with Empire Auto.
Written By: Brenda W
Hi Brenda, We really appreciate your feedback, and we are so happy that you had such a positive experience. Our team work exceptionally hard to support each of our valued customers to find their perfect vehicle, and we are delighted you found yours, with us. If you ever need any further assistance, do not hesitate to call our dealership by phone or in person, we will be happy to assist you. Welcome to the Empire Auto Group Family!
November 09, 2019
Written By: Bayo O
Hi Bayo, Thank you for your review, here at Empire Auto Group we work hard to provide our customers with the best possible service, and it is always our pleasure to receive feedback that reflects the hard work we put in, to delivering exceptional customer care. If you have any queries at any time, please feel free to contact our team who will be happy to help.
November 06, 2019
Haas, Bryce and Kareem were super! Thanks to you and your team. See you next time for sure!
Written By: Rob E
Hello Rob, Thank you for your review. We are please that you experienced such wonderful customer care. Hass, Bryce, and Kareem work very hard to bring their customers the best service possible. If you ever have any further queries, do not hesitate to reach out to us and we will be happy to help at any time.
November 04, 2019
Very nice people and great service. I got to own my first car with the magnificent help from Craig. Thanks to him and his team for making it possible. 10/10 recommend.
Written By: Mohamed R
Hello Mohamed, Thank you for your review. It was wonderful to hear that you experienced great service, by our team who pride themselves on exceptional customer care. We hope you enjoy many great memories owning your first car. If you need any further assistance please feel welcome to contact us via phone on 519-659-0888, or in person at one of our dealerships. Welcome to the Empire Auto Group Family.
