Murray Chevrolet Winnipeg
1700 Waverley St , Winnipeg, MB, R3T 5V7
Member since February 19, 2015
1700 Waverley St Winnipeg MB R3T 5V7Overall Score
Murray Chevrolet Winnipeg2857 Reviews
2715Review Ratings Breakdown
Consumer Reviews
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Terrible from the perspective of the abilities of the shop mechanics.
December 28, 2015
I have always had my work completed at the dealership. My second last trip there, the mechanic damaged my front hub while doing some other maintenance procedure and the dealership had to pay for the part. My last trip included an explanation of my wheel nuts coming loose and causing damage whereby I had to replace the rim, studs and nuts. This call was made by the service manager on speaker phone with my service advisor in the background. His conversation included things like: 1) Someone must have tried to steal your wheel because the last time your truck was here, we didn't remove the to back tires. And/or 2) Whomever installed your tires mustn't have tightened the nuts properly. As I stated earlier, I have always had these types of things completed at the dealership. I would also question how detailed the inspection of my truck was during my second last visit as I am sure that if the mechanic was completing an inspection, especially including the brakes, they surely would have to remove all of the wheels? Also, if someone were trying to steal my wheel, I am quite positive they would not have placed the nuts back on loosely and replied the cover on the rim? Respectfully, I feel that the service individuals were trying their very best to cover-up the ineptness of the shop mechanics. In doing so, they actually forgot about the processes that should usually take place during a vehicle inspection. I paid my bill and decided not to pursue the issue any further consolidating my opinion to never to return to this dealership for service or the purchase of my new vehicle.
Written By: KENT
Good morning Kurt. Thank you for your reply. Our goal at Murrays is completely satisfied customers. I thought we had agreed on the best [rice to help you out considering we had not had the rear wheel in question off of your vehicle at our dealership . Please call me as I would like to arrange a meeting for you to come down and meet me to discuss. Kelly Scott Service Manager Murray Chevrolet 204-275-4560
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Great customer service.
December 28, 2015
I am looked after in a timely manner and treated well by service staff and sales personal.They go the extra mile to ensure your problem or service request is satisfactorily dealt with.
Written By: BRIAN
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Steering gear box fail
December 27, 2015
Was a little upset about the steering gear box binding on a brand new but the attitude and service i got from murray and genieve in the service dpt was stellar.they got the truck in promptly,kept me updated and got it done asap.truck is running great now!! Glad to call murray my dealership.
Written By: JEREMY
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oil change
December 27, 2015
I brought my truck in for an oil change, the service was good and the staff was helpful and answered all my questions
Written By: WILLIAM
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It was fantastic
December 27, 2015
Murray chev has thee best all around staff,from sales right to service. Very professional and very accomadating. I love Murray chev olds it my place to shop.
Written By: LIZ
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Auto body
December 25, 2015
Murray Auto body department are great ,arranged my appointment and were very accurate on time needed ,pointed out a GST mistake by MPI which saved me money , arranged my vehicle rental ,my car came back perfect washed and interior cleaned ,looked brand new
Written By: WAYNE
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Everybody is so friendly and helpful! ☺️
December 25, 2015
Overall satisfaction, it seems like everybody goes out of their way to ensure that you are satisfied - I did not feel rushed at all and I was always asked if I had questions!!
Written By: JENNA
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Always treated well and in a friendly and respectful manner
December 24, 2015
I have had repairs and general service such as oil changes for my vehicles. I have always been looked after promptly and in a caring respectful manner.
Written By: BRIAN
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Great service, great people
December 24, 2015
Changed, tires and oil and did throttle check plus what ever else was required based on the mileage on my car
Written By: BERNICE
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Keith was very helpful, and it was a very nice experience.
December 23, 2015
Keith helped a lot with everything, from starting the vehicle to linking my cell phone to it. I would like to thank everyone at Murray Chev Olds, and will definitely refer any family or friends to consider purchasing their next vehicle from you. Thanks again, and Season's Greetings-Happy holidays to you all! Sincerely, Marie.
Written By: MARIE
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