Empire Auto Group
282 Springbank Dr , London, ON, N6J1E9
Member since June 24, 2015
282 Springbank Dr London ON N6J1E9Overall Score
Empire Auto Group1500 Reviews
201Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
May 25, 2019
I am a very cautious person as my husband and myself have been burned so many time over the years and where even more cautious purchasing a vehicle that I havent seen or driven but Empire Auto Group have been great and I would highly recommend them to anyone. We live in Ottawa and where looking to buy a vehicle. We have most likely the worst credit and Steve, Sam where so patient and did everything they could to find us a vehicle. I must have called Sam a dozen times in the last few days with mulitply questions and he has been so patient and understanding. Sam is going out of his way to get that vehicle delivered to me. Again no matter where you live in Ontario I highly recommend this company. If I could give them a 10 I would. Thank you very much for going above and beyond with me.
Written By: Donna Y
Hello Donna, We understand how nerve wracking this process can be, especially from another city. So we couldn't be happier that Empire Auto Group made it easy for you! We look forward to seeing you in the future. Enjoy your new Nissan Rogue and welcome to the Empire family!
May 24, 2019
got a great cheap car. people were nice and helpful.
Written By: Austin Y
Hey Austin! We're so happy to hear that you are enjoying your new Chevrolet Malibu. We can't wait to see you and your friends in the future. Welcome to the Empire family!
May 23, 2019
i had a great experience working with empire auto alex is the gentleman that worked with me on getting me new vehicle thanks so much jess
Written By: Jessica B
Hey Jessica! We're so excited to hear you had a great experience and are enjoying your new Nissan Rogue! We can't wait to see you and your friends in the future. Welcome to the Empire family!
May 23, 2019
i had a great experience working with empire auto alex is the gentleman that worked with me on getting me new vehicle thanks so much jess
Written By: Jessica B
Hey Jessica! We're so excited to hear you had a great experience and are enjoying your new Nissan Rogue! We can't wait to see you and your friends in the future. Welcome to the Empire family!
May 23, 2019
Al at Empire auto group worked with me over the course of 3 weeks of texting, phone calls and emails to find me a great car that works within my budget. I'm so pleased with the effort that was put in to make sure I'm getting what I want with a price that works. Thanks for everything you've done guys! Definitely will be a return costumer
Written By: David M
Hey David! We couldn't be happier to hear that you had a great experience with Al and that he was able to find you the perfect car to fit your needs. We look forward to seeing you and your friends in the future. Enjoy your new Nissan Maxima!
May 23, 2019
Great experience!
Written By: rosemary c
Hey Rosemary! Glad to hear you're enjoying your new Ford Focus! We hope to see you and your friends in the future. Welcome to the Empire family!
I couldn't be happier!
May 23, 2019
Al at Empire auto group worked with me over the course of 3 weeks of texting, phone calls and emails to find me a great car that works within my budget. I'm so pleased with the effort that was put in to make sure I'm getting what I want with a price that works. Thanks for everything you've done guys! Definitely will be a return costumer
Written By: David
Hey David, thanks for the 5 star review! We are pumped that Al went above and beyond to meet all of your needs and get you into an awesome vehicle which fit into your budget. We look forward to seeing you again, please send your friends and family our way. Welcome to the Empire Auto Family!
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May 23, 2019
Was very excited about applying for a vehicle here, very little communication from the salesman Sami. Seemed like a nice guy, but if he needs to do any leg work to get you into a car prepare to be disappointed. After receiving notice I'd need a cosigner and giving him one, I've received zero communication from him. I understand if a certain car isn't an option but if you are going to be running two peoples credit like that you should at the very least see it through and inform them if they are not eligible. Very disappointed in the salesman I was dealing with avoid Sami!
Written By: Droning w
Hi Sammy, Firstly, thank you for your feedback, we take all feedback from our customers seriously and are sorry to hear that you had difficulties regarding your cosigner. We would greatly appreciate an opportunity to speak with you further regarding your experience. If you would like to come by the dealership, or contact us on 519-659-0888, Nick - the owner - would be happy to provide you with further support and information. Please feel welcome to reach out at your most convenient time.
May 22, 2019
Written By: Alana F
Hello Alana, we take our google reviews both positive and negative very seriously. If you wish to discuss your experience further and provide us with some feedback please feel free to contact us at (519)-659-0888 and we can arrange an appointment.
May 22, 2019
Written By: Alana F
Hello Alana, we take our google reviews both positive and negative very seriously. If you wish to discuss your experience further and provide us with some feedback please feel free to contact us at (519)-659-0888 and we can arrange an appointment.
