Palladino Honda
990 Kingsway , Sudbury, ON, P3B2E5
Member since August 26, 2014
990 Kingsway Sudbury ON P3B2E5Overall Score
Palladino Honda4701 Reviews
3368Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
March 06, 2019
Written By: Nero B
Thank you for the feedback!
Great service
March 06, 2019
The service was great, the communication was clear. Nothing was done without my approval. The service person was very nice and pleasant.
Written By: JOEL A
Joel, that is great! Thank you for the awesome feedback.
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Friendly and prompt service.
March 06, 2019
Then service advisor was friendly and explained the work being completed. The shuttle was prompt and no delays. Thank you.
Written By: WAYNE
Wayne, this is so awesome to hear! It was our pleasure.
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Quicker than expected
March 06, 2019
Friendly and polite staff it was a pleasure. I enjoyed a coffee and looked at the newer vehicles while I waited.
Written By: NICHOLAS
Nicholas, we are so happy we could service your vehicle quickly for you! Thank you for the kind compliments about our team.
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March 06, 2019
Written By: Henri D
Thank you so much for the five stars Henri!
March 06, 2019
Written By: Henri D
Thank you so much for the five stars Henri!
Excellent as usualvan
March 06, 2019
Van is almost 11 years old and still going well usually. Fuse box needed to be replaced as most electronic gadgets were not working. Mechanic found a problem...water was coming into the doors. Tests were done and hopefully the problem was solved. Always informed of work being done and/or being informed of problem, the cost involved, the time required and the OK to go ahead. Always respectful, knowledgeable and never pressured into making a hasty decision. Super great staff.
Written By: CECILE
11 years and still going is so awesome Cecile! Thank you for the kind compliments about our team. We look forward to seeing you again soon.
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March 06, 2019
Visit for B service was awesome. I appreciated the heads up regarding brake work needing to be done on the rear brakes (not the cost though :) ). When picking up my vehicle the only complaint I have was that the percent wear on the front brakes was not marked down on the report and couldn't be disclosed. The back brakes were 20% and wanted to know what the front brakes were at so i could plan a budget for my next visit if/when i need front brake work done. Shuttle service was stellar and I appreciated they could drive my son to school.
Written By: Sean A
We appreciate the rating Sean!
Made a mistake choosing Honda
March 06, 2019
A brand new CRV sitting in garage awaiting Spare parts is no good new for a new customer. I do not see such incident occurring to a brand new vehicle, and that too just because of the regular weather conditions.. No accidents / No mishaps.. Simply a new vehicle breaks down. That's Honda.!
Written By: Gautam
Gautam, we are disappointed to hear you feel this way. Our Service Manager Marilyn will be in contact with you.
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There are no staff members associated with this review.
Amazing staff - truly went above and beyond!
March 06, 2019
Initially I did not plan to buy a car from a dealership, this being due to the stereotype that they are looking for a certain clientele. Palladino Honda in Sudbury, ON. has definitely changed my viewpoint on this, more specifically Rob Shea and Guy Robineau. I do not have the most desirable situation for a salesperson. My financial situation had geared me to look towards auto companies with high-interest and a far less personable experiences as per reviews. Upon a friend recommending I at least talk to Rob Shea at Palladino Honda, I decided why not. From the first phone call, to the day I picked up my car, I had nothing but positive experiences with Guy and Rob. They both went so far beyond what I expected that I would recommend them to absolutely anyone. I will never go anywhere else!
Written By: Toni
Toni, it was our pleasure to get you into a vehicle! Thank you so much for giving us the opportunity to change your viewpoint. We are so happy to hear you had a positive experience with Rob and Guy, and truly appreciate you taking the time to provide us with your feedback.
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