Palladino Honda
990 Kingsway , Sudbury, ON, P3B2E5
Member since August 26, 2014
990 Kingsway Sudbury ON P3B2E5Overall Score
Palladino Honda4703 Reviews
3368Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
Excellent
March 04, 2019
Matt is always a pleasure to deal with, he has sold me a couple of cars now and is always patient and understanding of what I expect from a vehicle and knows what vehicle would suit my needs best.
Written By: RICHARD
Thank you for the wonderful compliments about Matt! We appreciate you taking the time to provide us with your feedback Richard. Congratulations on your new purchase.
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March 04, 2019
Written By: Sheila M
Thank you for the review Sheila!
March 04, 2019
Written By: Sheila M
Thank you for the review Sheila!
February 27, 2019
Josh easy to deal with. Happy with the sales department
Written By: PAULA M
Congratulations on the purchase of your CR-V Paula! We are so happy you are happy with the sales department.
February 27, 2019
Worst experience ever! Had three separate people tell me one price for an oil change, then get charged almost double that at the end of my service.. Left Ina rush because I had to pick someone up, when I got home I decided to check the oil, since they did not show it to me at the dealership.. Turns out I'm running a dry engine! Palladino Honda, you have some explaining to do! UPDATE: The engine wasn't dry, it just had 5.7 quarts instead of 5.7 litres. Satisfied now that the issue was rectified swiftly by the service manager Marilyn. I was given a refund of my service, but I feel it was only just. When I purchased the vehicle, I drove it 5000 kms then took it for an oil change. The person doing the change stated that the oil probably should have been changed when the vehicle was purchased, as it was sludge. Overall not really impressed with the service department. My salesman is great and does whatever he can to make sure I'm content. Much love for Matthew Battistoni! But when you get a shoulder shrug from service who have been there for years, it's very disheartening. I won't mention names, as some of the service staff go above their duty and are always nice and welcoming! I would definitely still recommend Honda for the quality of their vehicles.. But if you buy another make from them, and you take it there for service, be VERY observant of your bill, and also check your vehicle in the lot! This is the most honest review I can come up with.
Written By: Dana H
Hi Dana, we are so disappointed to hear this. Our Service Manager Marilyn has contacted you to resolve the issue.
Top notch service as usual.
February 27, 2019
Once again, you've proved yourself one of the best in the field. Service was prompt, effective, efficient, and complete. Pleasant experience once again.
Written By: ALAIN
This is so wonderful to hear Alain! We are so lucky to have such great customers like you and your wife.
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Professional and Pleasant
February 27, 2019
My Honda was brought in for a recall of Engine Oil dilution. Updated software needed to be installed. I was greeted with a smile. Gentleman was pleasant and professional. Arranged for me to be dropped off and picked up. The job was completed on time as quoted. Good Job
Written By: ALAIN
Alain, we are happy we could perform the recall for you. Thank you for your feedback!
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Awesome!
February 27, 2019
I had an awesome experience with the service department at Palladino Honda. My vehicle wouldn't start and needed to be towed in. Marilyn and Amy took such great care of my vehicle and even had it dropped off to me. Thank you so much!
Written By: MORINA
It was our pleasure to repair your vehicle and drop it off for you Morina!
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February 27, 2019
Parking was jambed pack so tight, they needed staff to direct people in and out, and it took 15min to leave the parking lot. Service and people were kind and professional, and there was an accident nearby on the road, so this may have been an isolated experience.
Written By: Davis C
Davis, thank you for your feedback. Unfortunately due to the accident in front of deluxe traffic wasn't moving for an extended period of time making it almost impossible for people to get out of our lot. We apologize for any inconveniences this may have caused.
February 27, 2019
Parking was jambed pack so tight, they needed staff to direct people in and out, and it took 15min to leave the parking lot. Service and people were kind and professional, and there was an accident nearby on the road, so this may have been an isolated experience.
Written By: Davis C
Davis, thank you for your feedback. Unfortunately due to the accident in front of deluxe traffic wasn't moving for an extended period of time making it almost impossible for people to get out of our lot. We apologize for any inconveniences this may have caused.
