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Empire Auto Group

282 Springbank Dr , London, ON, N6J1E9

Member since June 24, 2015

282 Springbank Dr London ON N6J1E9

Overall Score

4.7

Empire Auto Group

1500 Reviews

201
Empire Auto Group

Review Ratings Breakdown

Consumer Reviews

*Showing a selection of the total reviews available from Google.

*Showing a selection of the total reviews available from Facebook.

Empire Auto Group Empire Auto Group
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November 28, 2018

Efficient great well resourceful staff! I was in a situation where several aspects were needed for me to move forward. From the first phone call, to attending, providing all necessary tools to have an upcoming new vehicle, to financing, and a step towards rebuilding credit... great experience and if asked, I'd recommend .. thanks to all involved staff members on this quick close. Look forward to the new ride!

Written By: Darrin V

Empire Auto Group responded on December 11, 2020

You're welcome, Darrin! We look forward to your referrals! We're always here to help, when other places cannot. Welcome to the Empire Family!

Empire Auto Group Empire Auto Group
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November 28, 2018

Efficient great well resourceful staff! I was in a situation where several aspects were needed for me to move forward. From the first phone call, to attending, providing all necessary tools to have an upcoming new vehicle, to financing, and a step towards rebuilding credit... great experience and if asked, I'd recommend .. thanks to all involved staff members on this quick close. Look forward to the new ride!

Written By: Darrin V

Empire Auto Group responded on December 15, 2020

You're welcome, Darrin! We look forward to your referrals! We're always here to help, when other places cannot. Welcome to the Empire Family!

Empire Auto Group Empire Auto Group
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November 24, 2018

The gentleman we dealt with Hass was great! He answered all our questions. He worked really hard to find us a good car in our budget, one thing Hass said to us after all was said and done is that we could call him anytime, he was not a guy that just sold a car and walked away. We appreciate all your help/hard work. Kylie R, Nick P & family

Written By: Nick p

Empire Auto Group responded on September 15, 2021

Thank you for your review! We're glad that Hass was able to exceed your expectations. Enjoy the new vehicle, and welcome to the Empire Family!

Empire Auto Group Empire Auto Group
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November 24, 2018

Sam quickly got me into a car I wanted, that otherwise I would never have thought possible. Offered lots of alternatives, but listened to what I wanted. Pleasant and prompt service! Would definitely use again.

Written By: Roy H

Empire Auto Group responded on December 11, 2020

Thank you for the review, Roy! We're happy to hear that Sam was able to get you into a vehicle that you wanted! Enjoy your new vehicle, and welcome to the Empire family!

Empire Auto Group Empire Auto Group
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November 24, 2018

Sam quickly got me into a car I wanted, that otherwise I would never have thought possible. Offered lots of alternatives, but listened to what I wanted. Pleasant and prompt service! Would definitely use again.

Written By: Roy H

Empire Auto Group responded on December 15, 2020

Thank you for the review, Roy! We're happy to hear that Sam was able to get you into a vehicle that you wanted! Enjoy your new vehicle, and welcome to the Empire family!

Empire Auto Group Empire Auto Group
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November 21, 2018

Nick was a rock star! He found a solution to my nearly impossible situation and managed to get my existing two vehicles paid off and get me into the Caravan I had been wanting for 3 years! No matter your situation these guys can figure it out! This is the second car they sold me and they are exactly what we wanted with no compromises or headaches.

Written By: Joseph L

Empire Auto Group responded on September 15, 2021

Thank you for your review, Joseph! We're glad to here that, as a return customer, Nick was able to help you in our particular situation! We appreciate your continued business with us! Welcome back!

Empire Auto Group Empire Auto Group
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November 21, 2018

Sorry for the delayed review but better late than never. I Submitted my application online a few weeks back and Hass gave me a call with in 15 mins of applying, and he invited me in to visit the dealership to discus my wants, needs and options. We ended up making a deal and I love my Ford Edge, Empire went above and beyond, they delivered the vehicle right to my door almost 2 hours away, and made the process simple and easy. THANKS so much Empire and a special thanks to Hass Rafih Good luck with the New career you will be great.

Written By: Sean j

Empire Auto Group responded on September 15, 2021

Thank you for your review, Sean! We're glad to here that Hass met and exceeded your expectations! Enjoy your new Ford Edge, and welcome to the Empire Family!

Empire Auto Group Empire Auto Group
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November 19, 2018

Thank you Hassan Rafih you have turned the impossible to possible. It was a coincidence to try my luck here and it worked as you said your of great help and so is your company kudos to you guys !! thank you .

Written By: Rendell R

Empire Auto Group responded on September 15, 2021

Thank you for your review, Rendell! We're glad to hear that Hassan was able to help you when no one else could. Welcome to the Empire Family!

Empire Auto Group Empire Auto Group
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November 19, 2018

Had a wonderful expierence! Very nice staff and welcoming environment. Recommend getting a car from empire auto group 100%. They took care of everything nice and quick.

Written By: Karima H

Empire Auto Group responded on September 15, 2021

Thank you for the review, Karima! We're glad that you enjoyed your experience with us! Welcome to the Empire Family!

Empire Auto Group Empire Auto Group
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November 18, 2018

So this is a bit of a delayed review as life has been crazy however I would just like to say , Toufic and the team at empire auto east were amazing! A few weeks ago we went to the team at empire auto east to see what are options were for a new vehicle. Toufic made to sure to find us the vehicle we wanted and at a price that we could afford. He was able to give us top of the line bumper to bumper warrenty's and a great trade in value ! This is not the first time we have gone to toufic and empire auto and it will not be the last! Could not be happier with the 3nd result! Thank you toufic and Joe for the great experience !

Written By: Sarah M

Empire Auto Group responded on September 15, 2021

Thank you for the review, Sarah! We're glad to here that Toufic and our team continues to provide you with the customer service you expect and deserve! We appreciate your continued business with us!

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